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Data collection in a pandemic: Discovering what’s up with WhatsApp *or any other instant messaging service
Many of our students will be thinking about or preparing for, their dissertations. Ordinarily this is the fun part of a degree. The part where you have the freedom to research a topic of interest. Two or three years ago, none of us could have predicted we would be in the midst of a global pandemic which limits research opportunities, particularly for undergraduates who have practical and ethical limitations. One thing that I would encourage students – or indeed anyone doing research in the pandemic – to do, is to be innovative and think outside of the box when planning research. Here in the UK we are lucky enough that most of us have access to the internet. The way I communicate with friends, family and colleagues most frequently is using instant messaging services and so I incorporated this technology into my own research. In sharing my own experience of using instant messaging as a data collection tool, I hope to offer some hope that where there are obstacles, there are also ways to overcome them.
I conducted my most recent research prior to the pandemic, however I had other barriers to navigate. I was researching the victimisation of asylum seekers, and wanted to understand if, and how, they coped with these experiences. I was lucky enough to undertake two face to face interviews with most of the participants which helped me to gain an understanding of their life histories and the broader aspects of their experiences but I also wanted to understand the day to day stressors and how they coped with these events. I knew that a diary method would be an appropriate approach to elicit the data I required, however there were some limitations with using traditional written journals. All the asylum seekers who participated in my research spoke some English as a second language and some spoke the language but could not read or write proficiently. In addition to this, traditional journal entries can be time consuming and there were additional practical considerations to consider such as how I would retrieve the journals. To overcome these obstacles I decided to use digital technology to collect diary data, in part because electronic methods have been found to increase response rates, but also because most asylum seekers I have come across own a mobile phone. Mobile phones are essential to enable to contact their family in their country of origin as well as maintaining contact with their solicitor and other agencies working with them.
Once I had decided to use mobile technology, I sent weekly messages to each of the people I interviewed, asking them how they were that day and how their week had gone, what were some of the good and bad things that had happened. I did this for 12 weeks before conducting their follow up interviews. For the purpose of my doctoral thesis, the method provided data that would help me understand the day to day stress of being an asylum seeker, often resulting from structural harms perpetrated by the Home Office. This may be the mother feeling guilty after being late to pick her children up from school because she had to catch three buses to report to the Home Office and fulfil the conditions of her immigration bail; or the feeling of dread in the pit of her stomach when a brown envelope came through the door, fearful that this may be what feels like a death warrant from the Home Office ordering her deportation. Events such as these were often not mentioned during interview, when interviewees would often recall the major life events and forget the moments of everyday life. Using mobile technology meant that participants could write in their first language and either them or I could translate it. It also meant that they could quickly send a message in the moment, while a particular event was fresh in their minds.
Using mobile technology to collect data worked well for me as it helped me to stay in contact with participants and inform my follow up interviews as well as providing the information I required to answer the research questions. As anticipated the response rate was good – even those who could not afford credit were often able to access Wi-Fi and send a message from a public space. The use of mobile technology to collect diary entries overcame more barriers than it presented, and the method proved fit for purpose, gaining the data required to get a fuller picture of those I was researching. For students planning dissertations or other research projects that are to be undertaken soon, I urge you to think creatively about your research methods and modes of data collection. Although a large part of our teaching focuses on traditional methods, I encourage you to be independent thinkers and so solve the problem of doing research in a pandemic.
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A year of many firsts
2020 was a year of many firsts for myself, and therefore in spite of the global pandemic (which brought with it the destruction of lives both figuratively and literally) it was actually quite an interesting personal year. I am exceptionally fortunate to be able to say I still have my health (physical, cannot claim with as much certainty about my mental health), a job, a roof over my head and have not suffered direct loss of loved ones due to COVID. Therefore, I feel a content warning is required: this blog does not look to boast or minimalize all the loss, hardship and destruction that was experienced in 2020. But taking a leaf out of my colleagues’ book, I would like to try and reflect upon 2020 positively where possible: and in all honesty I experienced some really beautiful firsts in 2020.
January 2020 saw the most magical ‘first’ I have experienced in my life: the first (and I am very hopeful my only) day as a bride! The day was filled with so much love, joy, food and laughter: where memories where created which cause me to smile on even my darkest days! And with this magical day came a wonderful honeymoon where my first experiences as a newly-wed were not too shabby at all! The Dominican Republic was beautiful in scenery, activities and people! Again, memories which fill me with warmth.
January also saw me graduate with my first masters, although I did not attend the graduation as was sunning it up with cocktails and novels in the DR!
During the first lockdown, my partner and I moved. This brought with it my first experience of living without a washing machine, along with my first experience of purchasing a washing machine (not that fun and quite expensive!). It was also my first experience of living in a house with my partner, with more than 3 rooms! Which, during a lockdown, proved to be essential in many ways: a luxury I know many could not afford.
The Criminology book club began in lockdown (not my first book club: sorry guys), but it was my first virtual book club which is something! Along with this came the delivery of workshops online, another first, and later in the year the delivery of lectures online, again another first! I also experienced my first online interview (panel, presentation the whole works) which was joyous. And received my first offer of full-time employment.
The holiday season brought with it the odd few firsts as well. It was the first holiday season my partner did not work in all the years I have known them (not through choice unfortunately), it was the first time we both drank on Christmas day (partner is usually driving or conscious of work on Boxing day). And it was the first time I did not feel the ‘lull’ in between Christmas and New Years, which was more scary than anything else.
2020 started out with such promise and hope, and threw some serious ‘end of the world’ vibes at us, and for some these were more than just vibes. It has been hard for all and catastrophic for many, but there have been glimmers throughout the year which have kept us going when it did not seem possible. For me 2020 will always be the year of destruction but also a year of firsts: some of which are currently up there as the best days, experiences and moments of my life 😊
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The victimisation of one
One of the many virtues of criminology is to talk about many different crimes, many different criminal situations, many different deviant conditions. Criminology offers the opportunity to consider the world outside the personal individual experience; it allows us to explore what is bigger than the self, the reality of one.
Therefore, human experience is viewed through a collective, social lens; which perhaps makes it fascinating to see these actions from an individual experience. It is when people try to personalise criminological experience and carry it through personal narratives. To understand the big criminological issues from one case, one face, one story.
Consider this: According to the National Crime Agency over 100K children go missing in the UK each year; but we all remember the case of little Madeleine McCann that happened over 13 years ago in Portugal. Each year approximately 65 children are murdered in the UK (based on estimates from the NSPCC, but collectively we remember them as James Bulger, Holly Wells and Jessica Chapman. Over 100 people lost their lives to racially motivated attacks, in recent years but only one name we seem to remember that of Stephen Lawrence (Institute of Race Relations).
Criminologists in the past have questioned why some people are remembered whilst others are forgotten. Why some victims remain immortalised in a collective consciousness, whilst others become nothing more than a figure. In absolute numbers, the people’s case recollection is incredibly small considering the volume of the incidents. Some of the cases are over 30 years old, whilst others that happened much more recently are dead and buried.
Nils Christie has called this situation “the ideal victim” where some of those numerous victims are regarded “deserving victims” and given legitimacy to their claim of being wronged. The process of achieving the ideal victim status is not straightforward or ever clear cut. In the previous examples, Stephen Lawrence’s memory remained alive after his family fought hard for it and despite the adverse circumstances they faced. Likewise, the McGann family did the same. Those families and many victims face a reality that criminology sometimes ignores; that in order to be a victim you must be recognised as one. Otherwise, the only thing that you can hope for it that you are recorded in the statistics; so that the victimisation becomes measured but not experienced. This part is incredibly important because people read crime stories and become fascinated with criminals, but this fascination does not extend to the victims their crimes leave behind.
Then there are those voices that are muted, silenced, excluded and discounted. People who are forced to live in the margins of society not out of choice, people who lack the legitimacy of claim for their victimisation. Then there are those whose experience was not even counted. In view of recent events, consider those millions of people who lived in slavery. In the UK, the Slavery Abolition Act of 1833 and in the US the Emancipation Proclamation Act of 1863 ostensibly ended slavery.
Legally, those who were under the ownership of others became a victim of crime and their suffering a criminal offence. Still over 150 years have passed, but many Black and ethnic minorities identify that many issues, including systemic racism, emanate from that era, because they have never been dealt with. These acts ended slavery, but compensated the owners and not the slaves. Reparations have never been discussed and for the UK it took 180 years to apologise for slavery. At that pace, compensation may take many more decades to be discussed. In the meantime, do we have any collective images of those enslaved? Have we heard their voices? Do we know what they experience? Some years ago, whilst in the American Criminology Conference, I came across some work done by the Library of Congress on slave narratives. It was part of the Federal Writers’ Project during the great depression, that transcribed volumes of interviews of past slaves. The outcome is outstanding, but it is very hard to read.
In the spirit of the one victim, the ideal victim, I am citing verbatim extracts from two ex-slaves Hannah Allen, and Mary Bell, both slaves from Missouri. Unfortunately, no images, no great explanation. These are only two of the narratives of a crime that the world tries to forget.
“I was born in 1830 on Castor River bout fourteen miles east of Fredericktown, Mo. My birthday is December 24. […] My father come from Perry County. He wus named Abernathy. My father’s father was a white man. My white people come from Castor and dey owned my mother and I was two years old when my mother was sold. De white people kept two of us and sold mother and three children in New Orleans. Me and my brother was kept by de Bollingers. This was 1832. De white people kept us in de house and I took care of de babies most of de time but worked in de field a little bit. Dey had six boys. […] I ve been living here since de Civil War. Dis is de third house that I built on dis spot. What I think ‘bout slavery? Well we is getting long purty well now and I believe its best to not agitate”.
Hannah Allen
“I was born in Missouri, May 1 1852 and owned by an old maid named Miss Kitty Diggs. I had two sisters and three brothers. One of my brothers was killed in de Civil War, and one died here in St. Louis in 1919. His name was Spot. My other brother, four years younger than I, died in October, 1925 in Colorado Springs. Slavery was a mighty hard life. Kitty Diggs hired me out to a Presbyterian minister when I was seven years old, to take care of three children. I nursed in da family one year. Den Miss Diggs hired me out to a baker named Henry Tillman to nurse three children. I nurse there two years. Neither family was nice to me.”
Mary Bell
When people said “I don’t understand”, my job as an educator is to ask how can I help you understand? In education, as in life, we have to have the thirst of knowledge, the curiosity to learn. Then when we read the story of one, we know, that this is not a sole event, a bad coincidence, a sad incident, but the reality for people around us; and their voices must be heard.
References
Nils Christie (1986) The Ideal Victim, in Fattah Ezzat A (eds) From Crime Policy to Victim Policy, Palgrave Macmillan, London
Missouri Slave Narratives, A folk History of Slavery in Missouri from Interviews with Former Slaves, Library of Congress, Applewood Books, Bedford
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“TW3” in Criminology
In the 1960s, or so I am told, there was a very popular weekly television programme called That Was The Week That Was, informally known as TW3. This satirical programme reflected on events of the week that had just gone, through commentary, comedy and music. Although the programme ended before I was born, it’s always struck me as a nice way to end the week and I plan to (very loosely) follow that idea here.
This week was particularly hectic in Criminology, here are just some of the highlights. On Monday, I was interviewed by a college student for their journalism project, a rather surreal experience, after all, ‘Who cares what I think?’
On Tuesday, @manosdaskalou and I, together with a group of enthusiastic third years, visited the Supreme Court in London. This trip enabled a discussion which sought to unpack the issue of diversity (or rather the lack of) within justice. Students and staff discussed a variety of ideas to work out why so many white men are at the heart of justice decisions. A difficult challenge at the best of times but given a new and urgent impetus when sat in a courtroom. It is difficult, if not impossible, to remain objective and impartial when confronted with the evidence of 12 Supreme Judges, only two of which are women, and all are white. Arguments around the supposed representativeness of justice, falter when the evidence is so very stark. Furthermore, with the educational information provided by our tour guide, it becomes obvious that there are many barriers for those who are neither white nor male to make their way through the legal ranks.
Wednesday saw the culmination of Beyond Justice, a module focused on social justice and taught entirely in prison. As in previous years, we have a small ceremony with certificate presentation for all students. This involves quite a cast, including various dignitaries, as well as all the students and their friends and family. This is always a bittersweet event, part celebration, part goodbye. Over the months, the prison classroom leaves its oppressive carceral environment behind, instead providing an intense and profound tight-knit learning community. No doubt @manosdaskalou and I will return to the prison, but that tight-knit community has now dissipated in time and space.
On Thursday, a similarly bitter-sweet experience was my last focused session this year on CRI3003 Violence: From Domestic to Institutional. Since October, the class has discussed many different topics relating to institutional violence focused on different cases including the deaths of Victoria Climbié, Blair Peach, Jean Charles de Menezes, as well as the horror of Grenfell. We have welcomed guest speakers from social work, policing and the fire service. Discussions have been mature, informed and extremely sensitive and again a real sense of a learning community has ensued. It’s also been my first experience of teaching an all-female cohort which has informed the discussion in a variety of meaningful ways. Although I haven’t abandoned the class, colleagues @manosdaskalou and @jesjames50 will take the reins for a while and focus on exploring interpersonal violence. I’ll be back before the end of the academic year so we can reflect together on our understanding of the complexity of violence.
Finally, Friday saw the second ever #BigCriminologyQuiz and the first of the new decade. At the end of the first one, the participants requested that the next one be based on criminology and music. Challenge completed with help from @manosdaskalou, @treventoursu, @svr2727, @5teveh and @jesjames50. This week’s teams have requested a film/tv theme for the next quiz so we’ll definitely have our work cut out! But it’s amazing to see how much criminological knowledge can be shared, even when you’re eating snacks and laughing. [i]
So, what can I take from my criminological week:
- Some of the best criminological discussions happen when people are relaxed
- Getting out of the classroom enables and empowers different voices to be heard
- Getting out of the classroom allows people to focus on each and share their knowledge, recognising that
- A classroom is not four walls within a university, but can be anywhere (a coach, a courtroom a prison, or even the pub!)
- A new environment and a new experience opens the way for discord and dissent, always a necessity for profound discussion within Criminology
- When you open your eyes and your mind you start to see the world very differently
- It is possible (if you try very hard) to ignore the reality of Friday 31 January 23:00 ☹
- It is possible to be an academic, tour guide, mistress of ceremonies and quiz mistress, all in the same week!
Here’s looking forward to next week….not least Thursday’s Changemaker Awards where I seem to have scored a nomination with my #PartnerinCriminology @manosdaskalou.
[i] The first quiz was won by a team made up of 1st and 2nd years. This week’s quiz was won by a group of third years. The next promises to be a battle royale 😊 These quizzes have exposed, just how competitive criminologists can be….
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Interview with a sex offender
Bethany Davies is an Associate Lecturer teaching modules in the first year.
“Was this your first arrest?”
“Yes I’ve been in trouble with the police before, but just like cautions, like some old man called the police because we played football on the grass near his house. That was literally only about a couple months before i got arrested… for rape.”
I had just turned 20 years old when I conducted my first interview with a sex offender. I was prepping for my dissertation in the summer before my final year, conducting research in a probation office I volunteered at. I was allowed to observe, teach and in the final week I would be able to interview 3 males I had been observing. I interviewed the first two males who both I had taught some very basic numeracy skills to, they were both as they were in my observations, very calm and just trying to get through each day without breaching their probation orders. My final interview was with a young male who I had been helping prepare to apply for a construction worker card, which would allow him to apply for building work. In my months of observing and teaching him I felt like he was no different to males I went to school with or anyone you would pass on the street. I did not want to know what his crime was, as a probation mentor that was never my focus, nor my business to know.
Ethically speaking, I was challenged by the idea that I was conducting an interview and research with the consent of an individual who in my eyes did not understand the concept of consent. That may seem like a harmful way to view this man and the outlook of his time in probation as ultimately it was about reform and reintegration after his time in prison. I have progressed a lot since this day and I no longer view this person so hopelessly in my memory, then again, I am unsure of what he is doing now.
Each time I remember the interview and my experience there, I have different thoughts and different feelings, which I suppose is human nature. I also get annoyed at myself that I cannot seem to understand or rather pinpoint my own thoughts on it, I go between thinking what I did (teaching) was a good thing and it may have helped him, to thinking what I did was waste my time on someone who probably didn’t deserve it in many people’s eyes.
I had always felt I was very understanding of those labelled ‘ex-offenders’ and the cycle they can become trapped in. But before this experience, I had always worked with those whose crimes seemed relatively minor comparatively. Sexual violence is not something to me that is as simple to categorise or try to understand. I remember getting home a few hours later and sobbing for a victim I knew nothing about other than her perpetrator.
The experience has always stuck with me and made me appreciate the complexity of not only sexual offences but also the role of reform with sexual offences. It has led me to explore research around sexual violence and I have recently been exploring the work of Elizabeth Stanko and also revisiting my books by Susan Brownmiller. Both examine the role of the victim of sexual violence and raise questions about how historically sexual violence has been viewed.
This is a personal experience and not something I think everyone will relate to, but from experiences shared, there are lessons to be learnt.
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Why you should trust your work
Bethany Davies is an Associate Lecturer teaching modules in the first year.
It is only human to doubt yourself in certain situations; however, academia can be a problematic situation to doubt your ideas and abilities. It can lead you to change your standpoint unnecessarily and also create so much stress that you give up on an idea or project entirely.
I deal with this less so now since my university experience but still regularly and I felt it may provide comfort to those currently studying or recently graduated, these examples are personal and are only two of many. In particular I want to address doubting your own ideas and work and how important it is to keep challenging those thoughts.
Upon starting university, my first ‘big essay’ (I describe this with humour as it was 3000 words, but as a first year that can seem like quite the ask) was a biographical assignment. This assignment required an interview with a family member or anyone who would be willing to talk to you and to apply that to research by highlighting some key events/accomplishments. I feared writing that essay as I had many friends with parents who were lawyers or grandparents who had been in the war or immigrants. These stories surely would be so interesting and my essay on my dad who worked in a warehouse would be seen as boring, perhaps. This was my first experience with fear and doubt over my work, but then I did the interview, wrote the essay, took a deep breath and submitted. Turns out it was one of my favourite pieces of work and the programme leaders liked it. It was an honest essay and while not glamorous, it was personal to me and that made the approval and grade that more rewarding.
In my second year, I conducted my placement at a probation office and based my research around a case study of one male who was doing an English class and aimed to discuss the success of that class. After around 8 weeks of observations and an interview with the male. I went to my seminar leader at the time (@paulaabowles) in a complete panic and almost teary-eyed. I told her how I felt my research was not good enough because the male was lying to me, in fact he was almost lying to the whole probation experience as he was more or less just turning up to tick the boxes he needed but then conducting his behaviour differently to me in certain situations and the interview. I felt I had failed as a researcher and also as a teacher almost, as I was assisting in the teaching of the class he was in. I was then told some of the great truths of research and also why I had not failed and actually I had done very well. My research was good research and I just had not realised it. The research didn’t find what I wanted it to, in fact it found the opposite, which was still good research. My research which I had titled ‘Playing the system’ had actually proved to not be a failure and my doubts were unnecessary but not anything to be ashamed of. As in my quest at the time to find answers of why was I such a ‘bad researcher’ and interviewer, I found a plethora of other people online and among peers with the same doubts over some great work they had produced.
Whether it be doubts or fear of speaking up in fear of failure or sounding stupid, I hope others may be able to see not only are they not alone, but actually you are normal because of these doubts. We should just maybe work on believing in our work more and not waiting to get the approval of others for those ideas. With this I feel it is fitting to use one of my favourite quotes from Bertrand Russell:
“The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.”
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Life in the UK: Nigerians migrating from the other side
Damilola is a 2017 graduate having read BA Criminology with Sociology. Her blog entry reflects on the way in which personal experience can inform and be informed by research. Her dissertation is entitled Life in the UK: The individual narratives of Nigerians living in the United Kingdom and the different problems they faced during their integration into the UK
During my research on the topic of migration and integration, it was important to me, to make the individuals the focal point. This is because the majority of research in this area, depicts a holistic perspective. Therefore, understanding each individual story was vital during my research. It enabled an insight into the different coping mechanisms the Nigerian migrants used, to compensate for the sense of othering they often felt.
One of the most eye opening stories was that of a woman who had bleached her skin to become lighter. She felt this would encourage others to accept her and also, make her more appealing to prospective employers in the UK. Nigerian women bleaching their skin is not a new phenomena. According to the World Health Organisation, Nigerian women are the largest consumers of bleaching creams. This was a very important aspect because it highlighted that, Nigerian women both home and abroad often feel inferior because of the colour of their skin. These bleaching creams can cause serious damages to the skin, however these women and others alike are still willing to compromise their health because, they believe it will increase their likelihood of success.
Here is a blog post that goes into further details about the side effects of bleaching:
When migration is spoken about, it is almost always portrayed as an ‘issue’, something negative that needs to be dealt with. This is particularly evident with the campaigns during BREXIT of 2016. A lot of times, this encourages a negative stigma of migrants, both internationally and those from neighbouring European countries. This is not only damaging to the potential relationship between countries, it also creates a divide, a sense of ‘us against them’. Amidst of it all, are the most sensitive victims, the children of these migrants. A Participant during my research mentioned her children learning slangs such as “init” to fit in with the other kids at school. She also made mention of shortening the names of her children to accommodate the English tongue of their peers and teachers. For her the mental wellbeing of her children was more important, than a proper vocabulary or the right pronunciation of their names.
Moreover this also leads to another misconception about migrants. The common viewpoint proposed by earlier research is that the lack of understanding of the English language is the barrier that most migrants face. However the results from my research propose a different argument. I found that, it was the foreign African accent that most participants felt others had an issue with. For most participants their accent was the most difficult thing to loose. This often proved to be a problem. This is because it made them stand out and, was a universal stamp that highlighted “I AM NOT FROM HERE” in a country that encourages everyone to blend in.
Once again, this illustrates the real issue with migration, for many migrants the sense of belonging is never present. As a participant pointed out “even after getting my British passport, I am still not like them. I will always be Nigerian, I know that now”.
In relation to the interviewing of the participants, this proved to be the most difficult part of my research. This is because the women often drifted away from questions being asked and told tales of people who had similar experiences to them. Nonetheless it was also the most rewarding experience because these different tales were embedded with deeper meanings. The meanings that would later encourage a better understanding, of the way the women coped with integrating into a new country. Moreover, as a migrant myself it was interesting to see the changes that had occurred over time and, also a lot of what has remained the same. This is because despite coming to the country at a young age, I was able to relate to some of the coping mechanisms, such as the shortening of my name to accommodate the English tongue.
As a recent criminology graduate, my dissertation on migration and integration was one of the most eyeopening experiences of my life. I have learnt so much through this process, not only about the topic but also about myself. I am grateful for this experience because it has prepared me for what to expect for my postgraduate degree. A friendly advice from me, to anyone writing their dissertation would be to START EARLY!! It may seem impossible to start with but it will all be worth it in the end.
GOOD LUCK !!
Thoughts from the criminology team 