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I am one of the new members of the criminology team at UoN and have joined from the University of Manchester where I have been a teaching assistant (probably the equivalent of associate lecturer at UoN) for the last couple of years while I’ve been working on my PhD. I’m looking forward to my new role as lecturer in criminology and hopefully at some point meeting students in real life, face to face. It’s a bit strange starting a new job in a new town when I’m still sat in my living room in Manchester, but the rest of the team have made me feel welcome regardless.
My journey into criminology is a funny one. I did life the opposite to many people, having my first child at 16. When my second child went to school I decided to return to education and as I didn’t have A-levels I has to undertake an Access diploma to get into university. I was required to choose three subjects and at first, I opted for English literature because I love(d) reading (I’m sure I still love reading but I’ve not read anything non-work related for a long time). I picked sociology because it sounded interesting and the same with history. At the last minute I swapped history to criminology and never looked back. From my first lesson I knew this was my future, although at that point I wasn’t sure how.
I always had imposter syndrome and never thought my work was good enough (still do today but we’ll save that for another blog post), but my Access tutor believed in me and suggested I apply to the University of Manchester. As I was a mature student, I had to attend an interview with two of the lecturers. I was super nervous, but I got a place and never left. The undergraduate degree was difficult at times because there were only a couple of mature students and they eventually dropped out. I wasn’t in halls and had kids at home, so I didn’t have the same student experience as many of my cohort, however I made some great friends particularly those who stayed to undertake our MRes.
I finished my undergraduate degree with a first and was awarded a scholarship for my research Masters’ then luckily got another studentship for my PhD which is near completion and here I am. Since I’m teaching research methods modules this year my students will be pleased to know that my BA (Hons) and MRes were heavily focussed on research methods and my PhD has given me three years of real-life research experience. My dissertations and thesis have all followed my research interests in the psychology of victimisation and border criminology. My PhD thesis explores the victimisation of refugees and how they cope. That’s all I will say about my research right now, but I will write another blog about it at some point. Probably when I’ve finished writing it and the hard work is a distant memory.
On a personal note, the daughter I had at 16 is now grown up and lives on her own and my youngest is a sassy 14-year-old girl. We have also just got our Pomeranian puppy Prince. In my free time I’m usually doing something active. I’m a Crossfitter and many of my closest friends are gym friends so the gym is both my mental health crutch and my social life. When I do eventually sit down, I love a good box set. I’m currently watching The Morning Show with Jennifer Aniston and Reese Witherspoon. Recommendations via email are welcome.
Now you know a little bit about me. I’ll look forward to getting to know all the criminology students soon, either virtually or face to face. Hopefully some of you will put your cameras on at least for a day so that when we eventually meet, I’ll know who you are.
Over the past week or so there have been some mutterings about whether it is safe to open up universities. There is the advice from the scientific advisors (Universities get some Indie SAGE advice on reopening campuses in September) and some thoughts from academics ‘Why universities must move all teaching online this autumn’.
As we move closer to the start of term, so my dread of what is ahead comes into sharper focus. I try to imagine what it would be like and try to reassure myself that the risk assessments have been done and the reassurances that the universities are Covid safe are true rather than simply fantasy and wishful thinking.
In this safe environment I imagine that the number of students and staff on campuses will be carefully managed as it is with many large stores.
I imagine that all staff and students will be wearing face coverings. This is not for protection of themselves, as the use of coverings is a somewhat altruistic venture, I cover my face and protect you and you cover yours and protect me.
I imagine that all thoroughfares will be marked and monitored. Social distancing is important, and we need to be at least a metre apart.
I imagine that the classrooms will be laid out in such a way that social distancing can be maintained and that the classrooms will be well ventilated, even in the middle of winter. I imagine all the chairs and desks and any other equipment will be wiped down after each session.
I imagine that face to face teaching will be limited and interactions with multiple groups of students will be severely curtailed to ensure lecturers are not put at unnecessary risk. I imagine each class will comprise only a few students to minimise risk.
I imagine that anyone who is symptomatic will not attend a university and will after being tested self-isolate. I imagine that all the people they have been in contact with will do the same for a whole, boring, 14 days.
I imagine that the universities’ management will be at each university, leading from the front. They will be checking to ensure the safety of students and staff. They will be mixing with staff and students, receiving feedback and continuously monitoring. I imagine the safety of the students and staff is paramount.
And then I think, what if…
What if campuses are a free for all. Students can come and go as they please, there is no monitoring of volumes. Or what if there is, but it is impossible to enforce with limited staff to do so. And those staff tasked with this endeavour are at greater risk due to the proximity with large volumes of students.
What if people decide not to wear face coverings or having got into the building decide to take them off or several people are exempt for some reason or another. Altruism has gone out of the window. I’m a criminologist and I know that people break the rules for all sorts of reasons and the only certainty is that some people will break the rules.
What if social distancing becomes all too difficult. Many of us have experienced it in stores. A one-way system works for most, but a significant number just don’t abide by it, for whatever reason. People break rules.
What if the social distancing in classes is impossible, there just isn’t enough classes to maintain it with the volume of students on the course. What if ventilation is impossible, other than air conditioning, some classes are in the middle of buildings. Who will clean the chairs and equipment after each class? Go to a restaurant and tables and chairs are wiped down after each use so who will do it at a university?
What if lecturers have to teach multiple groups face to face as there are not enough staff to spread the load. Teaching in a classroom for two hours multiple times in a day with different groups each time must surely expose lecturers to much greater risk.
What if students are of the age group where they are more likely to be asymptomatic? How many that are infected might be at a university, spreading the virus around campus and around the locality. Even if they are symptomatic, how likely are they to self-isolate? Judging by the street parties and illegal raves reported on the news, there is a good chance that some will break the rules. Let’s be realistic, if you are only likely to suffer affects akin to a cold, why would you be that bothered about social distancing or self-isolation?
And finally, what if all managers avail themselves of the much-vaunted government advice, work from home if you can. Leadership from the rear, the bottom line is more important than the safety of others. We can of course dress this up in management psychobabble about what the students need.
Never mind, ‘Tally ho and all of that sort of thing and over the top we go’*.
* For those of you that are lost at this point it might be worth a visit to the last episode of Blackadder Goes Forth.
‘Imagine’, a simple word and one that evokes memories of a song written by John Lennon and released in 1971. In that song we are asked to think about ideas that would perhaps lead us into notions of utopia, if only the ideas were true. Though, often what we see as a simple solution proves to be far from simple and in each solution, lies a paradox that gives lie to the fact that our solution was a solution at all. If we imagine a solution or a scenario we should also ask ourselves ‘what if’. ‘What if’ that were true, what would it look like and what would the consequences be? I like the idea of ‘what if’. ‘What if’ allows me to jump ahead, ‘what if’ allows me to see whether a solution would work, ‘what if’ allows me to play out various scenarios in my mind and ‘what if’ causes me more trouble than imagine. In imagine I can dream, in ‘what if’, I tear those dreams apart, dissecting each bit into practical reality. A reality that has its basis in science and my limited knowledge of human nature. And so, I’d like to begin my journey of ‘imagine’ and ‘what if’.
I suppose my thinking behind this short piece was to set the scene for a number of other pieces without trying to explain the background and rationale of each piece. ‘Imagine’ and ‘What if’ are the rationale. Perhaps the idea might provide a spark for other bloggers, I hope so. And so, I begin….
Imagine a chain of nice restaurants (not the greasy spoon type but perhaps not the Michelin star type either), each restaurant with its own chef. Imagine the work that goes into running a restaurant*, for those of you that watch MasterChef, ‘it isn’t hard to do’. Let’s start with the basics.
Well of course there is the food. Decent food, requires decent ingredients. So, sourcing the ingredients is important, a fair amount of research required to do this and then of course there is the logistics of purchasing the food at the right time in the right quantities and ensuring the quality at the same time.
Then there is the menu, what is put onto the menu is carefully planned around what ingredients are available, what the chef wants to produce and what the customer might want. If the theme of the restaurant is Vegetarian cuisine, there is little point in putting a chicken Balti on the menu. The actual menu needs to be produced, not some scrap of paper, it needs to be carefully planned, printed and delivered. The food then needs to be cooked and served. There is a lot of planning and careful consideration that goes into this. Dishes are tried and tried again until they are right and are aesthetically pleasing on the plate. The customers need to be looked after in the restaurant, shown to their tables, their orders taken, and drinks served.
Imagine how the restaurant is advertised, perhaps on Facebook, maybe its own website and imagine what the advertising would promise. Perhaps a congenial atmosphere, good food and fine service. Imagine you can book online. Imagine the amount of work that goes into building that website or Facebook page. Imagine the work that goes into servicing the bookings. Imagine the organisation of running a restaurant. So, what if…
The chef was responsible for:
- The design and implementation of the website or Facebook page
- The planning, sourcing and cooking of the food
- The design and printing of the menu
- The taking of the orders and the delivery of the food to the customers
- In fact, the chef was responsible for delivering just about everything.
The customers that came to the restaurant decided they don’t like Vegetarian cuisine and are more at home with burgers and chips, but somebody told them it was a good idea to try the restaurant, or maybe they didn’t have anything better to do on the day.
The restaurant chain managers decided that more customers were better for business and they crammed in as many as they could each day, whilst berating the chef for not servicing the website bookings in line with published timelines.
The restaurant managers decided that the chef could run it all on their own as it is better for the bottom line.
The feedback from customers is filled with complaints about the untimely service, the crammed conditions and the fact they don’t like Vegetarian food and couldn’t understand why burgers and chips weren’t on the menu as well.
The management scrutinise the restaurant Facebook page or website looking for inaccuracies or areas that don’t fit the restaurant chain’s USP and appear to have little interest in the food produced or the service given to customers.
The management introduce new policies to ‘ensure better customer service and a better customer experience’. The policies increase the workload for the chef.
Just imagine you are that chef ….
NB I apologise to all chefs out there. As with anything in life we have little idea of the amount of work something involves until we have to do it ourselves.
A good few years ago a senior colleague asked me that very question. It was more of a statement, than a question and it was designed to make me think about how I approached work and perhaps more importantly how others saw me in the workplace. It fits very nicely with another saying, ‘if you want the job done, give it to a busy person’. It seems there are those in the workplace that get the job done and those that don’t. There are those that always say ‘yes’ and others that often say ‘no’. There are those that solve problems and those that don’t. Another saying from a senior manager, ‘don’t bring me problems, just bring me solutions’ sums up the majority of relationships in organisations.
My experience of managers (both middle and upper) has been varied, but unfortunately most have fallen into the category of poor, bordering on awful. Perhaps that colours my judgement, but I do know that I’ve also had some very good managers. The good managers always made me feel like I was working in partnership with them and, yet I knew who was the boss. I always tried to find a solution to a problem but if I couldn’t then the boss knew that it was a problem he or she needed to deal with, they trusted my judgement. Often what appears to be the most trivial of problems can be a show stopper, a good boss knows this. If I said ‘no’ to a piece of work, then the boss negotiated which other piece of work would be set to one side for now. Sometimes everything is a priority, and everything is important, it is for those at the most senior level to make the decisions about what will or will not get done. Making no choice is an abrogation of responsibility, suggesting it is another person’s problem is just as bad if not worse.
Good managers understand how much work people are doing and trust their workers to get on with the job in hand. A good manager knows that even the most menial of tasks takes more time than might be imagined and that things rarely go exactly to plan. There is always an element of redundancy. When someone says ‘no’ to a piece of work they understand that there is a reason for that ‘no’ and rather than simply seeing that person as being difficult or lazy, they listen and seek solutions. More importantly, they take responsibility for the problem, ‘bring me the problem and I’ll help you find the solution’.
As we move into a summer of uncertainty where the ‘new normal’ is an anxious time for most, where the ‘yes’ people are needed more than ever, and the managers need to lead from the front, if you are a manager, what will you response be when your undervalued ‘yes’ person says ‘no’?
In March 23, 2020, the UK went into lockdown. The advice given, albeit conflicting in parts, was clear. Do not leave your home unless absolutely necessary, banning all travel and social interactions. This unprecedented move forced people to isolate at home for a period, that for some people will come to an end, when the WHO announces the end of the pandemic. For the rest of us, the use of a face mask, sanitiser and even plastic gloves have become modern day accessories. The way the lockdown was imposed and the threat of a fine, police arrest if found outside one’s home sparked some people to liken the experience with that of detention and even imprisonment.
There was definite social isolation during the pandemic and there is some future work there to be done to uncover the impact it has had on mental health. Social distancing was a term added to our social lexicon and we discovered online meetings and working from home. Schools closed and parents/guardians became de facto teachers. In a previous blog entry, we talked about the issues with home schooling but suffice to say many of our friends and colleagues discovered the joys of teaching! On top of that a number of jobs that in the past were seeing as menial. Suddenly some of these jobs emerge as “key professions”
The first lesson therefore is:
Our renewed appreciation for those professions, that we assumed just did a job, that was easy or straightforward. As we shall be coming back eventually to a new normality, it is worth noting how easy it will be to assign any job as trivial or casual.
As online meetings became a new reality and working from home, the office space and the use of massive buildings with large communal areas seemed to remain closed. This is likely to have a future impact on the way business conduct themselves in the future.
Given how many things had to be done now, does this mean that the multi occupancy office space will become redundant, pushing more work to be done from home. This will alter the way we divide space and work time.
During the early stages of the lockdown, some people asked for some reflection of the situation in relation to people’s experiences in prisons. The lockdown revealed the inequality of space. The reality is that for some families, space indicated how easy is to absorb the new social condition, whilst other families struggled. There is anecdotal information about an increase on mental health and stress caused from the intensive cohabitation. Several organisations raised the alarm that since the start of the lockdown there has been a surge in incidents of domestic violence and child abuse. The actual picture will become clearer of the impact the lockdown had on domestic violence in future years when comparisons can be drawn. None the less it reveals an important issue.
The home is not always the safest place when dealing with a global pandemic. The inequality of space and the inequality in relationships revealed what need to be done in the future in order to safeguard. It also exposed the challenges working from home for those that have no space or infostructure to support it.
In the leading up to the lockdown many households of vulnerable people struggled to cope with family members shielding from the virus. These families revealed weaknesses in the welfare system and the support they needed in order to remain in lockdown. Originally the lack of support was the main issue, but as the lockdown continued more complex issues emerged, including the financial difficulties and the poverty as real factors putting families at risk.
Risk is a wider concern that goes beyond personal and family issues. The lockdown exposed social inequality, poverty, housing as factors that increase the vulnerability of people. The current data on Covid-19 fatalities reveal a racial dimension which cannot longer be ignored.
During the lockdown, the world celebrated Easter and commemorated Mayday, with very little interaction whilst observing social distancing. At the end of May the world watched a man gasping for breath that died in police custody. This was one of the many times the term police brutality has related to the dead of another black life. People took to the streets, protested and toppled a couple of statues of racists and opened a conversation about race relations.
People may be in lockdown, but they can still express how they feel.
So, whilst the lockdown restrictions are easing and despite having some measures for the time being, we are stepping into a new social reality. On the positive side, a community spirit came to the surface, with many showing solidarity to those next to them, taking social issues to heart and more people talked of being allies to their fellow man. It seems that the state was successful to impose measures that forced people indoors that borderline in totalitarianism, but people did accept them, only as a gesture of goodwill. This is the greatest lesson of them all in lockdown; maybe people are out of sight, appear to be compliant in general but they are still watching, taking note and think of what is happening. What will happen next is everyone’s guess.