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Volunteering Matters

Some people volunteer because they have to, I volunteer because I want to. From a personal perspective I knew that the foodbank was the place that I wanted to be at.
I started volunteering in 2016, doing just 1 day a week and as the years have gone by it has meant more hours spread over a couple of days, especially during the Christmas holidays which are incredibly busy. Proving that many volunteers are necessary and needed to help keep it going.
It is a place that suits me because its local and fits around my studies. I am able to learn new skills and gain insightful knowledge. The volunteers are very welcoming and warm people. However, over the years I’ve noticed a dramatic increase in the use of the foodbank and its diversity. In theory, its usage should be on the decrease.
Within the foodbank, we deal with some very complex individuals who require different approaches. It sounds cliché, but I volunteer to make a difference and eradicate the myth that the foodbank is used for those in society that are labelled as people who can’t budget properly.
I have found that service users are predominantly people living on low incomes. People who are working on zero hours contracts; or have reduced hours and having their wages topped up with benefits like Universal Credit. As a result, they just don’t have enough money coming in; leaving hardly anything for essentials such as food and heat. I found during my research that many families have been without electricity, that means no cooking facilities or warmth! Pushing them further into poverty. In this day and age people should not be without the basics.
In my time as a volunteer I have met some lovely people who have been affected by different adverse life events and it is heartbreaking to witness, but equally by giving something back I can see their eyes light up when they are given their food parcels. I feel I am learning to be more compassionate. However, if the person has no access to electricity how are they supposed to cook or provide a meal for their children without electricity?
On a weekly basis we see many different people from so many backgrounds; from civil servants, to social workers and the homeless. Service users can often be emotional and sometimes defensive, who feel they don’t deserve to be given food because they are working. The foodbank does not discriminate, it sees everyone as equal.
What does that say about the world we live in? That being food poor or food insecure is something that must stay hidden and not be talked about…people living with food insecurity would rather go without, than ask for help. The basic income does not cover the essentials such as food after paying bills.
It makes me mad that poverty is an accepted part of society and service users state they feel undervalued and unaccepted. The question that must be asked ‘Is poverty violence? The answer is a resounding YES, due to the structures within society that prevent people living with food insecurity from accessing food. Therefore, locking them into poverty, preventing them from moving out of the cycle of deprivation.
It is left to charitable organisations to do whatever they can to help that person to be able to eat and survive. But how long can these charities go on for? The Trussell Trust began in 2000 in the UK….
Children and families should not be going without food, as it is a fundamental right that everyone should have access to the basics. Food insecurity is more prominent now than ever with The Trussell Trust (2020) reporting an increase of 81% in emergency food parcels.
The foodbank is available to help people to access a 3 day food parcel to ‘see them through” a difficult period in their lives. During my time spent conducting my dissertation within the foodbank, food poverty was a combination of a variety of reasons such as low income, often together with a contributory factor such as an adverse life event. For example, the loss of employment or breakdown of a relationship which will only add more shame and stigma. The foodbank is not just about giving away free food, it’s about offering a safe place to sit and get warm and service users can relax, tell their stories and feel free for as long as they can, before they have to face more challenges from the world.
Furthermore, some in society see the foodbank as the sticking plaster that holds the poor in society together. I would say that without the foodbank many people would be committing crimes or be starving. Some politicians have stated that food banks are the heart of community cohesion. The only time I have seen the local MP at our foodbank is for a photo opportunity. The poor in society are forgotten and its about time they weren’t!
The service users are people who are neglected by society and the government, who by definition, make them feel they are to blame for their situation. By visiting the foodbank we show them respect and compassion.
Things I Miss (and don’t) – Flower Violet (Stephanie Nixon)

“Once this is all over, Steph, you can come over and we can have a great big hug!”
Things I miss… let’s just start by highlighting that it is a lot of things!
Since the lockdown and being furloughed, my daily routine been shot, and all the freedoms that everyone once had have now been restricted. However, I am taking each day as it comes, and I endeavor to remain as positive as possible and do what makes me happy. This pandemic has opened up people’s eyes to everything that they take for granted on a daily basis, whether it’s visiting friends and family, going shopping or spending time out with others.
Here are some of the things that I miss:
I miss visiting some of my friends in the local area. I miss having cups of tea and doing shopping with them too.
I miss my occasional trip to Costa, or some cafe, where I can sit on my own, gather my thoughts, and put together my to-do list.
I miss going to my 2 church services on Saturday evenings, and Sunday Mornings. I miss serving the church community, and spending time with people that I love, and supporting Christian campaigns.
I miss taking my dad who his favourite Indian restaurant, and my mum to her favourite Singaporean and Malaysian restaurant.
I miss doing all my face-to-face community work and activities, and meeting with members of the community.
I miss visiting family members, and have had to call and text them to check in on them, and make sure that they are safe.
I miss going out to collect donations of glasses and small ink jets for my local Lions club as part of our local and international service.
I miss being able to regularly leave my house and go out as many times as I would like to. Before the pandemic, I would often leave the house on multiple occasions (predominantly on Saturdays as I work Monday-Friday) whether it’s to do a family shop run, post bottle tops to Lush, visiting friends and family, or going for a long walk.
However, whilst there is so much I miss doing, I am getting as much done as I possibly can during this time too, so, it’s not all that bad and negative.
I am doing so much more writing, have drafted multiple blog posts and have even tried my hand at poetry! (1) I have also immersed myself in other hobbies, such as reading more books, doing longer and multiple workouts at home. I’ve also got more time to continue working on my author page and reach more people (2).
I am calling my partner multiple times a day! Due to being furloughed and my partner working from home, we can speak on the phone for longer periods, and call each other during the day to check in on each other! It’s wonderful being able to check in on each other regularly! ❤️
As I am at home most of the time now, I am using the time to rest, recharge my batteries, and clear my head. Something which I really need to do more of…
I’ve caught up with people that I haven’t spoken to in a while. I’ve connected with old friends from university, and kept in touch with people to see how everyone is doing during this time. It’s been great catching up and speaking to people who I love and care about ❤️

In my part time job as a Member Pioneer, myself and the store have worked tirelessly to help the community. Together, we have donated PPE equipment to district nurses, donated care packs to the police, fire service and NHS staff for their work, and donated 100 Easter Eggs, 50 for nurses and 50 for a local food pantry, to say thank you, and help struggling families. This was earlier blogged about here: Love, Resilience and Practicality in the face of a Pandemic ❤️
In addition, there has been a massive increase in the time spent with the family at home! Everyone is together, and we have played games, laughed together, done family workouts, done more baking, did a family BBQ in the hot sunshine, and have spent so much more time together! The family bonding has been wonderful!
It does ask the question; once this pandemic is over, will we ever take for granted all the liberties and freedoms that were restricted? I know I certainly will not!
Let’s just take each day at a time – we’ll all pull through this!
Links
(1) The poem I wrote: Mercy! Mercy! https://blog.sivanaspirit.com/mercy-mercy/
(2) https://www.facebook.com/LifeOfMiraclesAndLove/
Other
My author page: https://www.facebook.com/LifeOfMiraclesAndLove/
Not good but, maybe not that bad…
https://www.smithsonianmag.com/arts-culture/who-really-invented-the-smiley-face-2058483/
Having read a colleague’s reflection on the past year, I started to think about my own experiences of the year and what meaning it had for me.
As a criminologist I am critical of what I read, see and experience, consequently I have a fairly cynical view of the world and I have to say, the world rarely disappoints. But amongst all the chaos, violence and political hubris, there must surely be chinks of light, otherwise what is the point. A challenge then, to find the positive rather than view the negative, as hard as that may seem.
My year was difficult on both a professional and personal front and it tested my resilience and patience to the full. I have suffered poor health resulting in spells in hospital and long periods away from work. Difficult to engineer any positive spin on that but I’m sure I can give it a go.
We all have read about and no doubt many of us have experienced the crippling effect of an often reported, failing National Health Service (NHS). It would be easy to state the problems and apportion blame, but in doing so we miss some nuggets of positivity (is that a real word?). I have nothing but praise for the staff working under extreme pressure within the health system. When I was suddenly taken ill at home the paramedics that attended were brilliant, one a student from our home university. When I arrived at the hospital, despite a manic casualty unit, I was well cared for by another student from the university. I single these students out because there is a sense of pride in knowing that I am part of an institution that helps teach and coach health staff that care so well for others. Of course, it would be remiss of me not to mention that all of the other staff were kind and caring. Later when I was admitted to hospital after a number of visits, I found my care to be exemplary. I know this is not everyone’s experience and when we read the news or watch it on television it is all about failure. My exemplary care and that of many around me isn’t particularly newsworthy. Whilst in hospital I was visited by volunteers who were distributing books, kind people that give up their time to help others. When my wife visited, she came in with a cup of coffee purchased from a café within the hospital run by volunteers. More people giving up their time. I know of and feel privileged to have taught and still teach students that volunteer in all sorts of organisations around the country. The cynical side of me says that we shouldn’t have to have volunteers doing this but that is not really the point is it? The point is that there are kind and caring people around that do it to make life a little easier for others.
A prolonged absence from work caused some chaos in teaching, mitigated by colleagues that stepped in. Busy colleagues, overloaded colleagues, who had additional burdens placed upon them due to my absence. Even now on returning to work colleagues are having to take up the slack to cover for my current inability to work at full capacity. But despite these burdens, I have experienced nothing but support and kindness not just resultant of my illness but throughout what has been a difficult year. Difficult to be cynical except that to say some of the difficulties faced should never have arisen but the point is that there were kind and caring people around to provide much needed help and support.
If I turn my thoughts to wider issues, the dreadful events at Fishmonger’s Hall served to remind us of the violent world we live in but that very event also serves to remind us of the kind, caring and brave nature of many. The victims Jack Merritt and Saskia Jones were both engaged in a project that was aimed at making society a better place. Those that tackled the terrorist showed the sort of selfless bravery that epitomises the essence of human nature.
If we think about it and it probably doesn’t take too much thinking, we can find countless examples of good things being done by kind and caring people. We can be cynical and suggest that the situations should never have arisen in the first place that necessitated that kindness or those actions, but the incidents and situations are there and are played out in society every day, C’est la vie’. Maybe, just occasionally, rather than thinking about doom and gloom, we should celebrate the capacity of people to simply be human.
As a Member Pioneer supporting the Police
Stephanie graduated in 2015 having read BA (Hons) Criminology (with Education Studies
Since January 2018, I have worked part time as a Co-op Member Pioneer, for the area of Yardley Wood in Birmingham. In my role, I do charity work, support the local causes, aid the community and local people, run a litter pickers’ forum, build and establish local networks, do work with the council and the police. Throughout my time doing this role, I have loved every challenge thrown at me, and have increasingly done more work supporting the police.
When I first met with some of the PCSOs [Police Community Support Officers] last year, I began doing more work supporting them, and helping the community with crime-related issues. I had been informed by one of the PCSOs that the Billseley Police (whom cover Yardley Wood) are the smallest police team in the country, made up of 7 staff (the Sergeant, 4 PCSOs and 2 police officers, soon to become 3 as one of the PCSOs is training to be a full officer).
In June 2018 and 2019, during the Co-op Fortnight, I hosted a ‘Meet your Member Pioneer’ event in store, where the local community could anonymously write down something to make the local community better. I received a huge number of crime related issues, such as people knowing where drug dealers and addicts were, issues of people speeding and parking dangerously outside schools, issues of knife crime, anti-social behaviour, and people wanting there to be more police on the streets for safety and protection.
On both occasions, after getting all the crime-related notes out, I emailed the police department everything that had been written down, helping the police get more information from the public on different issues that were all dealt with. Being a community pioneer in non-police uniform, it made it easier for the public to privately disclose and offload their crime-related concerns, knowing that it would be taken seriously, and forwarded on. In an effort to further support the police with extending the reach to the local community, I advertise their events on my social media sites, saving them time and resources, and encourage people to attend, or message me any concerns they would like me to take forward.
After being introduced to staff, from Livingstone House (an organisation that helps recovering addicts), SIFA Fireside (that deals with homelessness and social exclusion), the Moseley Exchange (a business enterprise group that runs various community projects), I’m helping build community networks that the police can rely on to help people from different demographics, as well as aid them in their understanding of how to help addicts, beggars, the homeless, and many others. This has enabled the police to have access to a range of resources and information and contacts whom they can rely on and get advice from.
More recently, after getting in touch with David Jamieson, the Police and Crime Commissioner, I am helping the police set up a knife bank near the station. I’ve also gotten in touch with and organisation called Activating Creative Talent that does knife crime awareness training in schools, and am working with one of the PCSOs on delivering knife awareness education in schools and in the community. It’ll be a big, ongoing community project that is soon to take off!
In the role, I love all that I do supporting the police. I never imagined that as a community pioneer, I would aid and support the police in the capacity that I have.
Thinking “outside the box”

Having recently done a session on criminal records with @paulaabowles to a group of voluntary, 3rd sector and other practitioners I started thinking of the wider implications of taking knowledge out of the traditional classroom and introducing it to an audience, that is not necessarily academic. When we prepare for class the usual concern is the levelness of the material used and the way we pitch the information. In anything we do as part of consultancy or outside of the standard educational framework we have a different challenge. That of presenting information that corresponds to expertise in a language and tone that is neither exclusive nor condescending to the participants.
In the designing stages we considered the information we had to include, and the session started by introducing criminology. Audience participation was encouraged, and group discussion became a tool to promote the flow of information. Once that process started and people became more able to exchange information then we started moving from information to knowledge exchange. This is a more profound interaction that allows the audience to engage with information that they may not be familiar with and it is designed to achieve one of the prime quests of any social science, to challenge established views.
The process itself indicates the level of skill involved in academic reasoning and the complexity associated with presenting people with new knowledge in an understandable form. It is that apparent simplicity that allows participants to scaffold their understanding, taking different elements from the same content. It is easy to say to any audience for example that “every person has an opinion on crime” however to be able to accept this statement indicates a level of proficiency on receiving views of the other and then accommodating it to your own understanding. This is the basis of the philosophy of knowledge, and it happens to all engaged in academia whatever level, albeit consciously or unconsciously.
As per usual the session overran, testament that people do have opinions on crime and how society should respond to them. The intriguing part of this session was the ability of participants to negotiate different roles and identities, whilst offering an explanation or interpretation of a situation. When this was pointed out they were surprised by the level of knowledge they possessed and its complexity. The role of the academic is not simply to advance knowledge, which is clearly expected, but also to take subjects and contextualise them. In recent weeks, colleagues from our University, were able to discuss issues relating to health, psychology, work, human rights and consumer rights to national and local media, informing the public on the issues concerned.
This is what got me thinking about our role in society more generally. We are not merely providing education for adults who wish to acquire knowledge and become part of the professional classes, but we are also engaging in a continuous dialogue with our local community, sharing knowledge beyond the classroom and expanding education beyond the campus. These are reasons which make a University, as an institution, an invaluable link to society that governments need to nurture and support. The success of the University is not in the students within but also on the reach it has to the people around.
At the end of the session we talked about a number of campaigns to help ex-offenders to get forward with work and education by “banning the box”. This was a fitting end to a session where we all thought “outside the box”.