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RTFQ and the real world
The other day I had occasion to contact Her Majesty’s Revenue and Customs (HMRC) and I did this via a web chat. My query was simply about seeking an explanation regarding tax relief. I compiled my question starting off with ‘good morning, I’ve had my tax code updated and am a little confused.’ I then went on to explain in a few short words where the confusion lay.
The response back was quite familiar, it would be to those that use web chat and quite expected, ‘Thank you for your patience, the next available advisor will be with you shortly. You are 7 in the queue’. Little was I to know at this stage, that my patience was about to be severely tested, not by the waiting time but by the advisor who, to avoid any embarrassment to the real person, we will simply call ‘Jo’. After eight minutes of waiting (not a particularly long time) I was through to Jo and greeted with a request for my details for security.
Once supplied, I was told that Jo would be looking at my record. Jo then responded by telling me that the adjustment in my tax code was due to an underpayment from the 18/19 tax year, explained how much it was and the fact it would be collected through the tax code. Now I should point out, this was not the question I was asking, RTFQ, I wanted to know about an aspect of tax relief and just to add to the confusion, the HMRC website tells me I do not owe any tax from the 18/19 year. The latter makes sense to me because I paid off the amount owed in 19/20. A little agitated I responded with my question again trying to make it a little clearer, as if it wasn’t clear enough. I added to this by asking if my assumptions were perhaps incorrect and if so could Jo tell me when the rules had changed. The response was ‘one moment’. Four minutes later I asked, ‘are you still there?’, the terse response was, ‘yeah, i (sic) am looking through the guidance for you’. This does not bode well!
Trying to be helpful, I responded by explaining the tax relief I received last year, and the fact that I ought to receive it this year, unless of course the rules have changed the response, ‘one moment please’. To be followed by ‘the 480 is from 480.00/40% = 1200 so its at 40%’. Now I’m no Trigger (see Only Fools and Horses) but this mathematical genius has me somewhat perplexed, so I pushed a little further to see if I could get an explanation of this. I ended up with ‘480.00/40% =1200 which is 40% of the 480’.
My patience wearing a little thin now, I asked to speak to a supervisor only to be told there was no supervisor available and ‘They will be telling you the same thing, you can call in to speak to someone else if you want’. So, I can hang up on the web chat, start another and in the lottery of numpties, I will take my chance that I might not get another Jo to answer my query, I think not. To add insult to injury, Jo had just previous to this provided me with an answer that was in fact the basis of my question, we seemed to have gone full circle (RTFQ). In desperation and trying to prevent my blood pressure rising further I tried to draw this to a close by pointing out the problem as I see it, prefixing this with, ‘I’m not trying to be difficult. I just want an explanation as to why …’. I followed this up with, ‘If you cannot answer that, then please just say so’. The response, ‘I have explained to you the best way i (sic) can Stephen’. Now that’s me told! Best not push it further.
I recall first hearing the term RTFQ when I was about to sit a promotion exam. RTFQ the invigilator shouted, before gazing upon my quizzical expression, ‘read the f*** question’ he explained. I frequently remind my students of this mantra before they sit exams, it is one that serves us well, not just at university when sitting exams or completing assignments, but in life. Although I’m not sure that RTFQ is something that Jo needs to prioritise whilst tripping through the wonderment of mathematical equations.
Or maybe, just maybe, it is a new tactic by HMRC to limit enquiries. I certainly won’t be calling back in a hurry.
Within Grey Walls
“Waking up to gray walls and black bars…in the silence of ones own thoughts, leaves one to a feeling of somberness…as those around begin to stir and began their individual day, hope creeps into ones mind….as the discussions regarding legal strategies began, hope then becomes more than just a shadow…as guys began to discuss their potential future beyond prison and being locked in a cell for days at a time, hope becomes more than just a fleeting moment! Silence can sometimes be ones own enemy on death row:-…So I condition myself to discover the “why” I fight through the fits of depression and despair, instead of focusing on the “how’s”….because pursuit of the “why’s” bring about methods of finding a solution….encouragement to remain hopeful!”
Everyone has the right to life, liberty and security of person (1).
Without the right to life, we cannot enjoy the freedoms set forth in the Universal Declaration of Human Rights.
However, what if one’s life was imprisoned and waiting to be ended for crime? In addition, what if a person was to be put to death for associating with a particular demographic?
The death penalty is the authorization of the state to kill a citizen for a crime, whether it’s murder, rape, treason, or more severe crimes, such as crimes against humanity and genocide (2).
Whilst the death penalty can be a deterrent, provide justice, and be the ultimate punishment for a crime and justice for victims, it is also used in some countries to persecute minority groups, such as the LGBT community (3) (4). (In references, there is a link to an interactive map of countries that utilize the death penalty for LGBT groups).
According to the Death Penalty Information Centre (DPIC), around 82% of cases involving capital punishment, race was a determining factor of giving this punishment, in comparison to white counterparts (5). However, the justice system is far from perfect, and miscarriages of justice occur. Due to issues of racism and racial bias (particularly within the American Justice System), this has seen members of minority groups and innocent people put on death row whilst a criminal still walks free. A damning example of a miscarriage of justice, and a clear demonstration of racism, is the case of George Stinney, whom, at the age of 14, was wrongly accused of murdering 2 girls. He was taken to court, tried by an all white jury, and was given the electric chair (6).
This, ultimately, is the state failing to protect its citizens, and causing irreparable damage to others. The George Stinney case is a condemnatory example of this. On top of that, it is hard to measure deterrence, and whether capital punishment actually deters people from committing crime.
However, what is it actually like being on death row?
June 2017 saw the start of a new friendship – a unique friendship. What simply started out with me wanting to reach out and be a ray of light to someone on death row, turned into a wonderful experience of sharing, support and immeasurable beauty. In June 2017, I began writing to a man on death row, and simply wanted to be a ray of light to someone in a dark place.
He has shared some of his thoughts of what it is like to be on death row:
“Perseverance. This is key when facing a day in prison (physically and mentally) because is never “where” you are physically, but your ability and willingness took push through those times of adversity and overcome the very things that have the power to bring you down….such as evil”. BUT- when we examine the word “evil” look closely…. Do you see it yet? ….. It’s “LIVE” backwards and to me its when we lose our patience to “LIVE” that we have brushes with “evil”…no???? So within these walls I do my best to find the “silver lining” and develop the better aspects of me”.
Now, it may seem effortlessly -but- in all honestly….its very difficult to face each day with the uncertainty of knowing whether the presence I have is one that has significance….in here I have to prepare myself on a constant basis in order to be the best version of myself no matter what lays ahead.
Thankfully….I have met an incredible person, who guides me by way of her words…offers me comforts by way of her thoughts and prayer and encourages me through her never ending presence! She is beautiful in every aspect of the word…She has helped me to discover that EVERYTHING and NOTHING awaits beyond forever!
(1) Universal Declaration of Human Rights (UNDH) Article 1 Available online at: https://www.un.org/en/universal-declaration-human-rights/ Accessed on 21/01/2020
(2) Louise Gaille ’15 Biggest Capitol Pros and Cons’ Available online at: https://vittana.org/15-biggest-capital-punishment-pros-and-cons Accessed on 24/03/2020
(3) The Human Dignity Trust ‘Saudi Arabia: Types of Criminalisation’ Available online at: https://www.humandignitytrust.org/country-profile/saudi-arabia/ Accessed on 24/03/2020
(4) Death Penalty Information Centre ‘Executions By Race and Race of Victim’ Available online at: https://deathpenaltyinfo.org/executions/executions-overview/executions-by-race-and-race-of-victim
(6) Snopes Fact Check ‘Did South Carolina Execute 14-year-old George Stinney, then declare him innocent 70 years later?’ Available online at: https://www.snopes.com/fact-check/george-stinney-execution-exoneration/ Accessed on 24/03/2020
Interactive map of countries where the death penalty is used against the LGBT community: https://www.humandignitytrust.org/lgbt-the-law/map-of-criminalisation/?type_filter=crim_gender_exp
Human Writes: https://www.humanwrites.org
Friday the 13th
Odd thing superstition, it makes reasonable and seemingly rational people think and behave in the most irrational and inexplicable manner. Always we notice these behaviours and thoughts in other people, but so many of us carry in the back of our minds equally irrational ideas and beliefs. We hear of football club managers who always wear the same clothes at a game, athletes that engage in the same pre-game routine and of course, politicians who act in certain ways during their election campaign. For the rest of us there are ladders in the street, black cats, that we may avoid or there are dates in the calendar that we take notice. Friday the 13th is one of those Anglo-Saxon dates that people take notice of.
I am sure that some of my historian friends will be able to give a good account of the origin of the unfortunate date, but I can only go with the “official tradition” of Jesus, the 13th student, (Judas) and his subsequent arrest on the Friday before the Crucifixion. The day, somehow, became one of those that we notice, even when we are not superstitious. There is even a psychologically recognised fear of the date Triskaidekaphobia; which in Greek means the fear of 13! Of course social fears are blended with wider social anxieties, whether that is the fear of the unknown or the realisation that in life, there are things that we have little control of.
In the days leading up to this Friday the 13th we engaged with political discussions about what direction the country shall take. The health service, the justice system, the state’s responsibility, all the way to welfare and the state of the union, were all eclipsed by one topic that has dominated discourses, that of the execution of leave from the European Union commonly known as Brexit. Ironically the “exit” preface was used before for Greece (Grexit), and Italy (Italexit) but seems that Brexit has won the battle of the modern lexicon. The previous “exits” where used as a cautionary tale for the countries being forced out of the union, whilst Brexit is about leaving the Union.
Having considered all the issues, this one issue became the impetus for people to give politicians a mandate. Complete this issue before and above all the rest. It is an issue likened to a divorce, given a texture, (soft/hard) and has even been seen as the reason for generational conflicts. Therefore the expectation is clear now . Leave the European Union, and then let’s see what we can do next. The message is fairly clear and the expectation is palpable. Beliefs and hopes of the people narrowed down to one political move that shall terminate membership to the European Union. Of course there are subsequent questions and issues that this act of national defiance may come with. As for the state of the Union, that may have to be the next thing we discuss. This follow up conversation may not be as welcome, but it is definitely interesting. If joining the EU back in 1975, warranted a discussion, then the 1536 Act of Union may become the next topic for conversation. As for healthcare, justice, education and welfare, we may have to wait a little bit more longer. Whether this will mark Friday 13th December 2019 as a date of fortune or misfortune, that is yet to be decided, but that is the same for every day of the week.
Just for your records and for the Triskaidekaphobians out there, the next Friday the 13 is in March 2020 followed by the one in November 2020. Just saying…
A Failing Cultural or Criminal Justice System?
Sallek is a graduate from the MSc Criminology. He is currently undertaking doctoral studies at Stellenbosch University, South Africa.
In this piece, I reflect on the criminal justice system in Nigeria showing how a cultural practice evoked a social problematique, one that has exposed the state of the criminal justice system of the country. While I dissociate myself from the sect, I assume the place of the first person in contextualizing this discourse.
In line with the norm, our mothers were married to them. Having paid the bride wealth, even though they have no means, no investment and had little for their upkeep, they married as many as they could satisfy. In our number, they birth as many as their strength could allow, but, little did we know the intention is to give us out to tutelage from religious teachers once we could speak. So, we grew with little or no parental care, had little or no contact, and the street was to become our home where we learnt to be tough and strong. There we learnt we are the Almajiri (homeless children), learning and following the way and teaching of a teacher while we survived on alms and the goodwill of the rich and the sympathetic public.
As we grew older, some learnt trades, others grew stronger in the streets that became our home, a place which toughened and strengthened us into becoming readily available handymen, although our speciality was undefined. We became a political tool servicing the needs of desperate politicians, but, when our greed and their greed became insatiable, they lost their grip on us. We became swayed by extremist teachings, the ideologies were appealing and to us, a worthy course, so, we joined the sect and began a movement that would later become globally infamous. We grew in strength and might, then they coerced us into violence when in cold blood, their police murdered our leader with impunity. No one was held responsible; the court did nothing, and no form of judicial remedy was provided. So, we promised full scale war and to achieve this, we withdrew, strategized, and trained to be surgical and deadly.
The havoc we created was unimaginable, so they labelled us terrorists and we lived the name, overwhelmed their police, seized control of their territories, and continued to execute full war of terror. We caused a great humanitarian crisis, displaced many, and forced a refugee crisis, but, their predicament is better than our childhood experience. So, when they sheltered these displaced people in camps promising them protection, we defiled this fortress and have continued to kill many before their eyes. The war they waged on us using their potent monster, the military continuous to be futile. They lied to their populace that they have overpowered us, but, not only did we dare them, we also gave the military a great blow that no one could have imagined we could. The politicians promised change, but we proved that it was a mere propaganda when they had to negotiate the release of their daughters for a ransom which included releasing our friends in their custody. After this, we abducted even more girls at Dapchi. Now I wonder, these monsters we have become, is it our making, the fault of our parents, a failure of the criminal justice system, or a product of society?
A Troubling Ambiguous Order?
Sallek is a graduate from the MSc Criminology. He is currently undertaking doctoral studies at Stellenbosch University, South Africa.
Having spent the early years of my life in Nigeria, one of the first culture shock I experienced in the UK was seeing that its regular police do not wield arms. Unsurprising, in my lecture on the nature and causes of war in Africa, a young British student studying in Stellenbosch University also shared a similar but reverse sentiment – the South African police and private security forces wield arms openly. To her, this was troubling, but, even more distressing is the everyday use of most African militaries in society for internal security enforcement duties. This is either in direct conflict to the conventional understanding on the institutions involved in the criminal justice system, or African States have developed a unique and unconventional system. Thus, this raises a lot of questions needing answers and this entry is an attempt to stimulate further, thoughts and debate on this issue.
Conventionally, two spheres make up state security, the internal sphere of policing and law enforcement and the external sphere of defence and war-fighting. However, since the end of the Cold War, distinguishing between the two has become particularly difficult because of the internal involvement of the military in society. Several explanations explain why the military has become an active player in the internal sphere doing security enforcement duties in support of the police or as an independent player. Key among this is the general weakness and lack of legitimacy of the police, thus, the use of the military which has the capacity to suppress violence and ‘insurgence.’ Also, a lack of public trust, confidence, and legitimacy of the government is another key reason States resort to authoritarian practices, particularly using the military to clamp down civil society. The recent protests in Togo which turned ‘bloody’ following violent State repression presents a case in point. The recent carnage in Plateau State, Nigeria where herdsmen of similar ethnic origin as the President ‘allegedly’ killed over fifty civilians in cold blood also presents another instance. The President neither condemned the attacks nor declared a national mourning despite public outcry over the complicity of the military in the massacre.
Certainly, using the military for internal security enforcement otherwise known as military aid to civil authority in society comes with attendant challenges. One reason for this is the discrepancy of this role with its training particularly because military training and indoctrination focuses extensively on lethality and the application of force. This often results to several incidences of human rights abuses, the restriction of civil liberty and in extreme cases, summary extrajudicial killings. This situation worsens in societies affected by sectarian violence where the military assumes the leading role of law enforcement to force the return to peace as is the case in Plateau State, Nigeria. The problem with this is, in many of these States, the criminal justice system is also weak and thereby unable to guarantee judicial remedy to victims of State repression.
Consequently, citizens faced by the security dilemma of State repression and violence from armed groups may be compelled to join or seek protection from opposition groups thereby creating further security quandary. In turn, this affects the interaction of the citizenry with the military thereby straining civil-military relations in the State with the end result been the spinning of violence cycle. It also places huge economic burden with lasting impact on State resources, individuals, and corporate bodies and where the military is predatory, insecurity could worsen. The sectarian violence in Plateau State and the Niger Delta region in Nigeria where such military heavy-handedness remains the source of (in)security shows the weakness of this approach, and unless reconsidered, peace could remain elusive. Thus, now more than ever, this ambiguous (dis)order requires reconsideration for a civil approach to security in Africa.