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I heard on the news a week or so ago that an investigation by ITV news had found that the majority of NHS Trusts have not completed full risk assessments on BAME staff. Considering that BAME groups are impacted disproportionately by COVID-19 I have to ask why? And, probably more importantly, now that the issue has been raised, what are the government doing to make sure that the risk assessments are carried out? Since I heard about it I’ve seen no response, so I guess I can answer my own question ‘nothing’.
But then maybe I shouldn’t be surprised, I read an article on Racism and the Rule of Law and you can’t but be appalled by the number of recommendations from various inquiries and reviews that have failed to be acted upon. The problem is that the action requires more than just the eloquently spoken or written word; to put it very bluntly and maybe crudely, ‘put your money where your mouth is’. It is easy to state that this is wrong or that is wrong in our institutions, the term ‘institutional racism’ trots off the tongue, seized upon by the wronged and more worryingly banded about by the societal racists of the elite who are only too willing to blame someone else. In thinking about this I wonder whether when we use the term racism, we are all talking the same language. The ‘deniable’ racism is easy to identify, ‘we don’t use that sort of language anymore’, ‘we no longer put those signs in our windows’, we have laws that say you can’t act in that way. ‘Actually, I’m not a racist’. But the statistics don’t lie, they can be bent, manipulated to some extent to favour one argument or another but there are some very basic inescapable facts, BAME groups are over represented in the wrong areas of our society and under represented in the right areas. And most of this I dare say does not owe itself to ‘deniable’ racism, it’s more than that, it’s embedded in our society, it’s not institutional racism, it’s societal racism and it’s hidden. The problem with societal racism is that we only see the positive attributes of people that are like us and we promote those that excel in showing those attributes. Hence, we have the elite in business and government that are not ‘deniable’ racists but nonetheless are the epitome of, and lead a racist society.
I want to return to the idea of ‘putting your money where your mouth is’ mantra. They say money makes the world go around, I’m not sure that is entirely true, but it certainly goes a long way to getting things done and conversely the lack of it ensures that nothing happens or in some cases that good things come to an end. A prime example is the austerity measures put in place in 2010 that saw budgets to government agencies and funding to councils cut significantly. Those that suffered were the most deprived. Even worse, was the fact that funding for youth projects in inner cities suffered and those initiatives that were aimed at reducing violent crime amongst young people ground to a halt. Policing saw huge cuts and with it the withdrawal of neighbourhood policing. This link to communities was severed and any good work that was going on was quickly undone. That doesn’t explain all that is wrong with policing, but it certainly doesn’t help in building bridges. Who in their right mind would embark upon fiscal policies with no regard to such outcomes, our elected government did. If we think now about the so-called return to normality post the Covid-19 pandemic, which caring company or institution would suggest that the most impacted by the virus should continue or return to work, or study, or any other activity, without considering their specific risks and needs? Probably those that have more concern for the bottom line than peoples’ lives. ‘I’m alright Jack’ comes to mind or at least I want to make sure I am.
In thinking about policies, procedures, risk assessments or recommendations, managers have an eye to finance. In the NHS, the day to day business still has to happen, in policing, incidents still need to be attended to, so where is the money to do the extra? Everything comes at a cost and every recommendation in every review will cost something. The NHS risk assessments will cost money. The question is whether government and all of us in society really believe that ‘black lives matter’. If we do, then then it’s time to acknowledge the type of society we live in and who we really are and for government to ‘put the money where its mouth is’ so that the recommendations can be acted on. Or of course, we could just have another review and ‘Jack’ will do very nicely out of that as well thank you.
The weekend just gone has mirrored many weekends we have experienced in lockdown: glorious sunshine, hot temperatures, and longing to spend time with family and friends! However this weekend marked the beginning of an attempt at normalcy for our household, as we spent the weekend in London serving hotdogs, burgers, ice creams and cold drinks to park visitors. Something we have done year on year, summer after summer, weekend after weekend: yet this weekend was remarkably different. Therefore the notion that we can return to normalcy soon, doesn’t seem to be ringing true.
For some context: my partner works in/runs a takeaway kiosk by a park in London. It has been closed during lockdown, but re-opened this weekend. This time last year, there were 3, sometimes 4 members of staff (including myself in the summer and on weekends when an extra pair of hands are required), serving customers and giving directions to residents, visitors and tourists of London. This year, there is my partner and I: in a 4metre kiosk it is not possible to safely maintain a 2metre distance so the other members of staff are left waiting until it is safe and viable for them to come to work. They know this, and are happy with the decision as in times like these, safety should be at the forefront of all decisions.
And the added safety precautions are what makes this weekend so unrecognisable at the little kiosk in London (albeit rightly so). It is and has always been a cash business: cash is quicker to process, easier to return should it be required and safer with regards to checking for counterfeit (no issues of hacking machines or someone using stolen cards). In line with the current climate, the decision was made to try and move to contactless payments in order to help reduce the spread of COVID-19. This in itself was hassle and problematic, but I shall not bore you with those details. Alas the machine is here, and off we go. But it requires a steady 4G signal, which by a park is hit and miss, it also disconnects when it has not been used for periods of 30minutes, which happened frequently over the weekend, and there is a minimum spend in order to make the interest rate/payment of the machine justifiable. It is also slow when customer’s contactless does not work, in which case they have to hold and touch the machine, which then results in us having to clean down the machine after this has happened before we can move on to the next transaction, which is certainly not quicker than cash. And whilst most customers I must say have been patient and understanding, this has resulted in several getting quite verbal at the time it is taking to serve them (we are talking a matter of minutes instead of what used to be seconds with cash).
The differences are not just with the use of card, but also how the hot food is done (my area of expertise). Usually customers could apply their own sauces, but now in order to prevent lots of people touching the various sauces on offer and potentially spreading anything, it is left to me to apply. This has resulted in a whole host of comments relating to being stingy with sauces: ‘I know times are hard but come on’, or ‘I actually want to be able to taste the mustard’. I, personally, like to drown food in sauce, no actually mayo, not that fussed about other sauces. However my partner is the complete opposite, the smallest most pathetic amount of sauce you could imagine: that is what he applies to his food! But it is safer and easier to apply too little and add more than the other way, so I am justified in using a little amount of sauce! It has nothing to do with what the sauce costs! Grrrrrr! Cold drinks used to be placed on the top counter, which customers could take themselves, and then once all their selected items have been placed on top, we would charge them and handle the money. Now at the risk of people touching and then returning the item (which results in us having to clean down the bottle or can, slowing everything down), we are asking for money first: which people apparently are not pleased about. They want to feel how cold the drink is: it has come out of the fridge, which it has been in overnight and business is so slow the drinks are not being re-stocked: so trust me it is cold! (Face hitting emoji!)
All in all, it was a stressful weekend, when the amount of customers we served should not have meant it was stressful. I do not mind change and I appreciate that the changes in place are needed to keep everyone safer, which is fine. But things will be slower, things will be different. The media has pushed at the 15th June to resemble something we recognise as ‘normal’: but I do not think this is the case. ‘Normal’ whatever that really means, will not return and maybe this is not such a bad thing. But I will be grateful when it is safe again for customers to apply their own blooming sauces!