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My colleague @manosdaskalou’s recent blog Do we have to care prompted me to think about how data is used to inform government, its agencies and other organisations. This in turn led me back to the ideas of New Public Management (NPM), later to morph into what some authors called Administrative Management. For some of you that have read about NPM and its various iterations and for those of you that have lived through it, you will know that the success or failure of organisations was seen through a lens of objectives, targets and performance indicators or Key Performance Indicators (KPIs). In the early 1980s and for a decade or so thereafter, Vision statements, Mission statements, objectives, targets, KPI’s and league tables, both formal and informal became the new lingua franca for public sector bodies, alongside terms such as ‘thinking outside the box’ or ‘blue sky thinking’. Added to this was the media frenzy when data was released showing how organisations were somehow failing.
Policing was a little late joining the party, predominately as many an author has suggested, for political reasons which had something to do with neutering the unions; considered a threat to right wing capitalist ideologies. But policing could not avoid the evidence provided by the data. In the late 1980s and beyond, crime was inexorably on the rise and significant increases in police funding didn’t seem to stem the tide. Any self-respecting criminologist will tell you that the link between crime and policing is tenuous at best. But when politicians decide that there is a link and the police state there definitely is, demonstrated by the misleading and at best naïve mantra, give us more resources and we will control crime, then it is little wonder that the police were made to fall in line with every other public sector body, adopting NPM as the nirvana.
Since crime is so vaguely linked to policing, it was little wonder that the police managed to fail to meet targets on almost every level. At one stage there were over 400 KPIs from Her Majesty’s Inspectorate of Constabulary, let alone the rest imposed by government and the now defunct Audit Commission. This resulted in what was described as an audit explosion, a whole industry around collecting, manipulating and publishing data. Chief Constables were held to account for the poor performance and in some cases chief officers started to adopt styles of management akin to COMPSTAT, a tactic born in the New York police department, alongside the much vaunted ‘zero tolerance policing’ style. At first both were seen as progressive. Later, it became clear that COMPSTAT was just another way of bullying in the workplace and zero tolerance policing was totally out of kilter with the ethos of policing in England and Wales, but it certainly left an indelible mark.
As chief officers pushed the responsibility for meeting targets downwards through so called Performance and Development Reviews (PDRs), managers at all levels became somewhat creative with the crime figures and manipulating the rules around how crime is both recorded and detected. This working practice was pushed further down the line so that officers on the front line failed to record crime and became more interested in how to increase their own detection rates by choosing to pick what became known in academic circles as’ low hanging fruit’. Easy detections, usually associated with minor crime such as possession of cannabis, and inevitably to the detriment of young people and minority ethnic groups. How else do you produce what is required when you have so little impact on the real problem? Nobody, perhaps save for some enlightened academics, could see what the problem was. If you aren’t too sure let me spell it out, the police were never going to produce pleasing statistics because there was too much about the crime phenomenon that was outside of their control. The only way to do so was to cheat. To borrow a phrase from a recent Inquiry into policing, this was quite simply ‘institutional corruption’.
In the late 1990s the bubble began to burst to some extent. A series of inquiries and inspections showed that the police were manipulating data; queue another media frenzy. The National Crime Recording Standard came to fruition and with it another audit explosion. The auditing stopped and the manipulation increased, old habits die hard, so the auditing started again. In the meantime, the media and politicians and all those that mattered (at least that’s what they think) used crime data and criminal justice statistics as if they were somehow a spotlight on what was really happening. So, accurate when you want to show that the criminal justice system is failing but grossly inaccurate when you can show the data is being manipulated. For the media, they got their cake and were scoffing on it.
But it isn’t just about the data being accurate, it is also about it being politically acceptable at both the macro and micro level. The data at the macro level is very often somehow divorced from the micro. For example, in order for the police to record and carry out enquiries to detect a crime there needs to be sufficient resources to enable officers to attend a reported crime incident in a timely manner. In one police force, previous work around how many officers were required to respond to incidents in any given 24-hour period was carefully researched, triangulating various sources of data. This resulted in a formula that provided the optimum number of officers required, taking into account officers training, days off, sickness, briefings, paperwork and enquiries. It considered volumes and seriousness of incidents at various periods of time and the number of officers required for each incident. It also considered redundant time, that is time that officers are engaged in activities that are not directly related to attending incidents. For example, time to load up and get the patrol car ready for patrol, time to go to the toilet, time to get a drink, time to answer emails and a myriad of other necessary human activities. The end result was that the formula indicated that nearly double the number of officers were required than were available. It really couldn’t have come as any surprise to senior management as the force struggled to attend incidents in a timely fashion on a daily basis. The dilemma though was there was no funding for those additional officers, so the solution, change the formula and obscure and manipulate the data.
With data, it seems, comes power. It doesn’t matter how good the data is, all that matters is that it can be used pejoratively. Politicians can hold organisations to account through the use of data. Managers in organisations can hold their employees to account through the use of data. And those of us that are being held to account, are either told we are failing or made to feel like we are. I think a colleague of mine would call this ‘institutional violence’. How accurate the data is, or what it tells you, or more to the point doesn’t, is irrelevant, it is the power that is derived from the data that matters. The underlying issues and problems that have a significant contribution to the so called ‘poor performance’ are obscured by manipulation of data and facts. How else would managers hold you to account without that data? And whilst you may point to so many other factors that contribute to the data, it is after all just seen as an excuse. Such is the power of the data that if you are not performing badly, you still feel like you are.
The above account is predominantly about policing because that is my background. I was fortunate that I became far more informed about NPM and the unintended consequences of the performance culture and over reliance on data due to my academic endeavours in the latter part of my policing career. Academia it seemed to me, had seen through this nonsense and academics were writing about it. But it seems, somewhat disappointingly, that the very same managerialist ideals and practices pervade academia. You really would have thought they’d know better.
As you know by now, a small group of us decided the best way to thrive in lockdown was to seek solace in reading and talking about books. Hence the creation of #CriminologyBookClub! Building on on what has quickly become standard practice, we’ve decided to continue with all eight bloggers contributing! This title was chosen by @svr2727and is our 12th book. Read on to find out what we thought….
I took one look at the cover and didn’t think the book would be for me. The cover gave the impression it would be scary, and I don’t do scary. One of the reasons for book club is to read things we wouldn’t ordinarily go for so I started reading – and couldn’t stop. The bitesize chapters not only enabled me to pick the book up more frequently, but they also made me want to keep reading. I would tell myself ‘just one more, another, last one now, this is definitely the last one then I’ll make tea/go to sleep/get out of bed. The second thing I liked about it was that the narrative viewpoint changed each chapter, flitting between the perspectives of each character. However, what was odd that I felt no strong connection to any of the characters. I am a pacifist and would not wish anyone dead in real life, but I desperately wanted Will to be the one to die. It was quite obvious he was a wrong ‘un early on. Each of the characters had been victimised in one way or another by Will at some point in their lives but it was almost as if the author wrote in barriers to building empathy with them, either in their personality or their actions. Jules was stuck up and pretentious, her sister wouldn’t tell us what was wrong with her for a long time, Johnno was complicit in the death of a child and we didn’t know about Aoife’s connection until the end. I liked this. It ties in nicely with one of my favourite concepts in victimology, Christie’s (1986) theory of the ‘Ideal Victim’, the idea that people will not fully be accepted as a victim unless they exhibit particular characteristics and behaviours. The book therefore tied right into my criminological interests. They say never judge a book by its cover and in this case the phrase could not be more accurate.
Christie, N., 1986. The Ideal Victim. In: Fattah, E. (Ed.), 1986. From Crime Policy to Victim Policy: Reorienting the Justice System. Basingstoke: Macmillan@amycortvriend
The most recent read for Book Club was very hard to put down, and equally difficult to pick up. Let me explain. Once reading, the story is interesting, swapping between narratives is ingenious but also frustrating as you don’t ever get a full picture. The characters are vile, so once the book was put down, I wasn’t in a hurry to get back to them: I did not warm to any of them, even the ones I think I was supposed to like. However the story was well worked, I did not see the many twists coming and I was exceptionally satisfied with who the unfortunate ‘victim?’ was. Overall it was a brilliant, fast-past read: I just wished I liked the characters! Looking forward to reading more of her work!@jesjames50
The Guest List is a good book for those that enjoy reading books of the thriller genre. Whilst reading this book you really feel that anticipation that you get from wanting to know what will happen next. The book illustrates some interesting themes about wealth and privilege. This is not really a book that is suited to my own tastes, as I tend to read books where the characters are likeable. Although, with a thriller, disliking the characters means that its feels ok if any of these dreadful characters are then brutally murdered.@haleysread
The story is told from the point of view of several different characters and has some clever twists that keep the reader guessing until near the end. Whilst I liked the style of writing, I wasn’t as enamoured with the storyline or the characters who seemed to display some very stereotypical traits. An enjoyable book but it just wasn’t different enough for me to consider it a ‘must read’.@5teveh
This is a proper old school “whodunnit”, reminiscent of Agatha Christie, particularly in terms of tying up most of the loose ends. The atmospheric island, full of dangerous hazards and damaged people takes you on a journey. Clues aplenty abound and you get the chance to explore each of the characters in terms of their back story. Like many of the others in the Criminology Book Club, I didn’t like the individual characters, far too reminiscent of the Bullingdon Club. and other arrogant influencers…. Nevertheless, I enjoyed using my wits to follow the clues and work out who was going to be murdered and who did the deed. Ideal reading for holidays, or during a pandemic lockdown!@paulaabowles
I really enjoyed losing myself in this story and read it very quickly. It was very atmospheric and I could really picture the island and the venue and the stormy weather. It all added up to create a real sense of foreboding. I enjoyed the way the story was paced – the flashes of the present interspersed with the back stories and leading up to the conclusion. It was also interesting to be trying to solve the crime and figure out who was the victim simultaneously (I didn’t solve it, I’m terribly bad at whodunnits but I still really enjoy them anyway!). I didn’t feel much empathy towards any of the characters however, and so by the end I didn’t really mind who did it!@saffrongarside
This was an enjoyable read. We follow a group of characters that are going on a very secluded island, off the coast of Ireland to attend a super exclusive and lavish wedding. The groom is portrayed as handsome charismatic man and he is also a reality TV star. The bride is portrayed as a smart, successful, and rich women……It appears they have everything one would desire.
The story is regressive as it starts with a murder at their wedding, but then you are quickly thrust back to the events leading up to the point of the murder. Each chapter is written as a point of view from the guests at the wedding. This is a great addition, as you see the development of the characters and the secrets, mysteries, and tensions between them. I would like to point out that none of the characters were particularly likeable. I won’t give away any spoilers, but based on their behaviour throughout the book, I would not have felt sad if any of them were the victims of the murder and it seemed they were all capable of being the murderer. However, you will be kept guessing, and you won’t find out until the last few chapters of the book.
I loved that you are pulled in the weary atmosphere of the story, and at times I could almost feel the cold air and hear the waves crashing on the rocks. This mystery thriller definitely whisks you away.
If you are looking for some light summer reading, I would highly recommend, you will not be disappointed.@svr2727
You are invited to a friend’s wedding in a remote island off the cost of Ireland and with the group of people that one is more obnoxious than the other, would you consider going? This was the question playing at the back of my head whilst I am reading this fast-moving whodunit thriller. The scenery is very pulpable and quite reminiscent of the Victorian crime novels; the mist that covers everything allowing crimes to happen whilst the guests look on terrified. Is this an accident or one of many to come? This is a tried and tested recipe brought into the 21st century, although I wonder if anyone can survive this long anymore without Wi-Fi! The story for the fans of the genre is culminating to an expected end with some interesting twists and turns. In the end I was just left wondering, why I did not care for any of the characters!@manosdaskalou
In case you struggle to imagine the island at the centre of The Guest List…thanks to Quinn and Paisley for their fabulous works of art.
Whilst the current weather may not imply it, we are into the summer months! At this time of year staff and students begin to take a much needed and well-deserved rest after the challenging academic year we have all faced. With this time, holidays, day trips, meals out, picnics, walks and many more joyful pastimes begin to fill up the calendar, although many of us find ourselves quite restricted due to the ongoing pandemic. Nevertheless, we should all make the most of the time off to re-charge and spend time with our loved ones. For myself and my partner, this meant a day trip to Whipsnade Zoo!
Whilst the weather app assured us it would not rain, we spent a fairly windy and wet day walking around Whipsnade Zoo viewing the animals and all in all having a fabulous day. The schools are not out yet, therefore most visitors were adults on annual leave, individuals who I assume are retired, or parents with small children. We had plenty of space and time throughout the day to see the animals, read the information plaques and enjoy a wet but scrummy picnic. I dread to think what it would have been like in the height of the summer holidays!
But where am I going with this other than to brag about my fabulous day at the Zoo and what has this got to do with checking our privilege? Well, it begins with the cost to entire said Zoo. I have not been to a Zoo since I was in my school years. We used to visit Colchester Zoo most summer holidays with the Tesco Clubcard vouchers, which in a nutshell meant you could exchange Clubcard points for vouchers/tickets which included the Zoo. Therefore a trip to the Zoo when we were younger cost petrol money and a picnic (which was always done on the cheap). This is an affordable day out, but we were only a family of 3 (1 adult and 2 children), so not that many Clubcard points required, and quite a minimal picnic. Also we were fortunate enough to have a car which is not the case for all families. So even with the vouchers and picnic I cannot help but reflect and think how privileged we were to be able to visit the Zoo.
The Zoo trip this week cost just short of £50 for a student admission and an adult admission. I did think this was quite a lot. I think about what the cost would be for 2 adults and a child (or multiple children). Already this is gearing up to be an expensive day out. The Zoo has lots of interactive parts for children to engage with and learn from, and of course they have animals. But is the Zoo really aimed at educating all children or is it only those children whose families can afford it (E.I children belonging of a certain socio-economic status)? Once we arrived at the Zoo and looked around the carpark we couldn’t see a Bustop. What about the families who cannot afford a car? The food outlets were extortionate: £4 for a coffee!! Its cheaper in the West End! The same statement although different prices applies to ice-cream. I feel good that we have taken our makeshift picnic and flasks with us: but what about those who cannot?
The long-winded and verbose point I am trying to make is that even everyday things require us to check our privilege. I spoke to my partner on the drive home about the beauty and wonder of the Zoo and how we are fortunate to be able to go and how I was fortunate to go most summers as a child. But once the Clubcard vouchers stopped, so did the trips to the Zoo. There are many who are unable to enjoy the Zoo, to gain from the educational experience of learning about the animals, what they eat, where they live etc. And I can’t help but reflect and wonder is this establishment really inclusive to all? Is there something society can do to break down the class barriers which appear to be present when planning a trip to the Zoo?
As you know by now, a small group of us decided the best way to thrive in lockdown was to seek solace in reading and talking about books. Hence the creation of #CriminologyBookClub! Building on on what has quickly become standard practice, we’ve decided to continue with all eight bloggers contributing! Our latest book was chosen by all of us (unanimously) after we fell in love with the first instalment. Without more ado, let’s see why we all adore Inspector Chopra (retired) et al. and why we’re all so very sad to reach the (temporary, we hope!) end of @vaseemk2‘s wonderful series:
The final of the Chopra series was delightful. As with the previous books, the story is a crime novel but there is a continuance of a broader (and arguably) more damaging topic, social harm. I found this book so interesting to read as Vaseem shines a light on Parsee culture that was unknown to myself until reading this book. Although this is a series of fictional books, parts of these books are based on real life events and I think this allows for a lot of reflection. I finished the book thinking about the plight of the vultures and the impact that this has on humans. Book Club is yet to find another book that we all collectively enjoy, let alone a series. This series is wonderful.@haleysread
The fifth book of the series introduces us to the community of the Parsees. Inspector Chopra is exploring a world full of secrecy, hidden messages and innuendos. Is it a family dispute gone wrong or an attack on a small community that is flickering away? The victim is powerful, well respected and without any obvious foes. Maybe the death is an accident or one of those unfortunate events? Chopra doesn’t think so! With the help of his pet elephant he uncovers the truth, despite the authorities’ incompetence collecting evidence and the need of many in the circle of suspects to withhold information. This is a more mature outing of the detective as the case makes him question his own mortality when he is faced with ancient customs. The team remains the same although the addition of a recovering vulture makes the group as surreal as ever. The dialogues are lively and the exchanges are sharp but in the end, what is the truth? Who is going to crack when Inspector Chopra reveals “whodunit”?@manosdaskalou
As a latecomer to book club, this was my second of the Chopra series and once again I loved it. @vaseemk2 writes in such a way that he brings everything to life with vibrancy. This book featured a vulture who developed a personality of its own and just like the previous book, I enjoy the characters of the animals. Aside from the characters, the author is very good at introducing real life events or people. This book introduced the Parsee community which I had not heard of and it encouraged me to go away and learn more. I am looking forward to playing Chopra catch up over summer.@amycortvriend
I approached this book with mixed feelings. I desperately wanted to immerse myself into the sunshine and colour of India. However, I also was very aware this was the (current!) last book in Vaseem Khan’s awesome series (I am seriously hoping for many more, take note @vaseemk2!). Fortunately, I forgot the latter, as I immersed myself in the former. As with previous Inspector Chopra cases there is the theme of institutional violence, of ordinary people, elephants and vultures subjected to the vagaries of powerful people. In 1967, Howard Becker asked “whose side are we on? and answered, the powerless. Vaseem’s series takes the same approach, there is a sense of camaraderie and empathy towards those who are different, those who are outside of mainstream society, the underdogs. Whether they are eunuchs, Parsees or even vultures, compassion is present in Chopra et al.’s responses and actions. Although gutted that the series has come to a (temporary!) halt, this book was a joy to read. I’m going to miss all the characters but will simply pretend they’ve gone on a holiday!@paulaabowles
Bad Day at the Vulture Club was yet another wonderful investigation involving the Book Club’s favourite motley crew! The story was intriguing, the characters charming (although some of them not so much), scenery vivid and as always, overall utterly brilliant! This is the last book in the Inspector Chopra series, so far, and if I’m being overly critical it did not feel like an ending. Maybe there will be more to come? Hint Hint @vaseemk2!@jesjames50
Having read the previous books in the series and having become embroiled in the Baby Ganesh Agency’s quirky and endearing machinations, I picked up this final book with eagerness, anticipation and dread in equal measure. Why dread, well it’s the last in the series (I know I’ve already said that but its worth restating), no more Insp. Chopra (Retd), no more Ganesha, Poppy, Irfan or the erstwhile Rangwalla. As we have become accustomed to, the book paints a colourful and wonderful picture of Mombai and its inhabitants whilst also providing saddening detail of the darker side of corruption and desperate poverty. With the usual twists and turns, injections of humour and triumph coupled with some interesting historical backdrops the story line is both intriguing and captivating. Another page turner, but as each page disappears, so too is the recognition that it is all going to come to an end. Whilst all the characters deserve a well-earned rest, it would seem a travesty for the redoubtable Insp. Chopra and his less than ordinary sidekick Ganesha to permanently retire@5teveh
Goodbye for now, Inspector…….
Another great addition to the inspector Chopra series. More wacky characters, great comedy, and a great mysterious plot. I have also learned some interesting things about India’s culture, which has encouraged me to do further reading.
Reflecting on my time reading this series, I have enjoyed every single book. Like the other 4 books prior, Bad Day at the Vulture Club gives you delightful excitement and adventure which is far from what has been present in real life. During uncertain times and difficult lockdowns these books have provided much need escapism. During the final chapters I did feel a wave of sadness, as I knew this was the last book in the series. But I hopeful we will see a return of baby Ganesh, Poppy and Inspector Chopra, as we have still not unlocked the mystery of Ganesh. I recommend the complete series, if you like courageous elephants and want a light hearted page turner.@svr2727
It goes without saying that I loved this book. I’ve so enjoyed following the exploits of Chopra and Ganesha over the last year and a half and there’s definitely a bit of a hole in my life now! I’ll admit that I read it with trepidation – worried that something awful would befall the characters I had come to care about, given that it’s the final book in the series. But I needn’t have worried! I found myself once again immersed in a mystery and following the threads through India – learning loads about the country and the culture on the way. I almost loved the vulture as much as I love the elephant. I really hope this isn’t the last we hear from these characters!@saffrongarside
We shall leave the final thought to some younger fans of Baby Ganesha and the Vulture….thanks to Quinn and Paisley for their fabulous artistry