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Have you ever wondered as a manager or worker what the best way is to avoid having your ideas challenged? Tired of trying to make organisational changes and having those changes called into question. Fed up with trying to instigate something only for someone else to be less than keen. Had enough of trying to do things that will promote your ambitions only to be thwarted by others that just have to add their two pennorth in? Annoyed at extra work being created for you because of a lack of acceptance of your ideas? Are you fed up with the ‘nay sayers’? The answer is simple… don’t communicate anything, just make the changes, and wait for yet another calamity.
The above of course is somewhat tongue in cheek and I am reminded of working with some consultants several years ago (you know the ones; steal your watch to tell you the time). I jest, as they had some sage advice on change management. Two things that come to mind: If you think you have communicated enough about change, you haven’t; communicate more. And find the person or group that needs convincing and work with them, it’s the ‘nay sayers’ that need to be convinced, not the ‘yay sayers’. They are far more valuable to your organisation than those that say ‘yes’.
What we were talking about was major organisational change, but even small changes can have a major impact on a workforce. In our own organisation a recent staff survey suggested that ‘Over 50% of respondents considered that consultation about change at work is poor’. That of course relates to previous iterations of change and a new management team would hope to address the issues. However, in doing so there is a need for organisational change.
I’ve had recent experience of being told that something was happening because someone, in agreement with someone else, thought it was a good idea. It promotes their department, showing them in a good light; they took the idea to a meeting and lo and behold, it is agreed. No consultation with those that need to implement the idea, which may be good or bad, who knows. The point being that it is not just change brought about by managers without consultation that causes annoyance, anxiety and stress, it is those daily working practices of people in the organisation that fear challenge of their ideas. Changes are often made with the best of intentions. Sometimes those intentions are to alleviate burgeoning workloads within a department, sometimes to promote the organisation or individuals or to lighten the burden on students, for example. Often, there is consultation, but it is consultation with the wrong people, consultation with the ‘yay sayers’ and those that have little idea about the impact of the change (for the best will in the world, managers can’t know every detail of the work carried out by their staff). Such consultation avoids scrutiny but provides a thin veneer of respectability. Time and again we see staff queuing up to join consultative groups, but how many of these do so with a view to providing a real critique? Take the idea to a management meeting, get it agreed and there you are, its done. If asked about consultation, then the answer is ‘yes of course we did’. The problem is nobody asks the question ‘who exactly did you consult with’?
It will take a huge shift in organisational culture to get the ‘nay sayers’ to volunteer for consultative exercises. They need convincing that their voice is valued and yet they are a valuable asset. Challenge and scrutiny are healthy and help to mitigate unwanted and unintended consequences.
There is nothing worse than having it done to you when it could so easily have been a case of having it done with you. Next time you think about changing something, don’t assume you know best, by doing so you demonstrate how little you value others.
Rightly so, there has been a lot of discussion in recent months about the struggles of full-time academic staff in higher education institutions in our previous posts: Higher education, students, the strikes and me*, The strikes and me: never going back! and Industrial action, knowledge, and blurred lines. For the sake of clarity, this post is not designed to distract from some of the very real problems they face. Instead, I would like to take this opportunity to reflect on the silent voices in lecturing teams: PhD Students who are also Visiting Lecturers (VL’s) or Associate Lecturers (AL’s). Having been both an AL and VL in the past for various higher education institutions, and simultaneously a self-funded PhD student, the experience of those who have very kindly offered to share with me their stories, struggles and often deteriorating coping mechanisms resonate with my own. I am grateful for the unexpected avalanche of responses I received from VL/AL’s from various universities on this very issue, including current and former colleagues. I should stress that this is neither targeted at any one individual university, nor do I claim that these are universal experiences for those in similar positions.
These students are hybrid beings, often stuck in a limbo of loyalty to their respective graduate schools, their fellow lecturing colleagues and the students they teach. Despite this, or perhaps more appropriately because of this, many VL/AL’s are not fully trained or integrated into the roles they are expected to play within the university sector. Firstly, adequate training is almost non-existent in most universities for new starters, who are often expected to simply jump into the deep end without adequate experience. What is available to VL/AL’s in helping with building knowledge and experience in higher education teaching is the offer for them to take ‘independent initiative’ in signing up to undertaking a Postgraduate Certificate of Higher Education (PGCert/PGCHE) which leads to a subsequent Associate Fellowship of the Higher Education Academy (AFHEA). The experience of taking this course and securing the Fellowship was highly positive amongst those who contacted me prior to the writing of this post, though of course this may vary depending on the institution. The problem is, the course is rarely, if ever, offered before VL/AL’s begin teaching and is often treated as a simple tick box exercise to boost departmental or institutional reputation through an increased number of Associate or full Fellowships within their ranks. Secondly, integration into their roles is often stifled by various reasons, including somewhat critical outlooks within their teams on emerging pedagogical research focused on student experience, misguided assumptions that they are ‘more students than lecturers’ and/or the belief by others that they are not likely to remain as permanent members of the teaching team. These issues relating to hybridity lead to VL/AL’s often feeling as though they do not carry the same “worthy status” by colleagues or the department of being co-creators of the curriculum, being included in important communication relating to decision-making which will affect their ability to carry out their teaching and learning sessions, or in generally expressing discontent for various issues which they are facing in their roles.
One of these issues related to low wages, which is a rather common issue affecting employees across most sectors, especially in the current cost of living crisis. It may seem rather trivial to those in higher education institutions tasked solely with ensuring maximum profit by quantifying the experience of teaching, but the struggles faced by those VL/AL’s on 0-hour contracts are widespread and damaging. Though there are distinct differences across institutions in how these contracts are managed, or how their staff are paid, many practices seem to be commonplace, such as for instance paying solely for hours spent actually teaching. In circumstances where academic staff may spend hours on end preparing for teaching and learning sessions, engaging in a subsequent wind-down of emotions potentially triggered from the sessions, and then engage in copious amounts of marking (sometimes as many as 100 scripts at the same time due to the bunching of deadlines), being paid only on the basis of having taught a 1 or 2 hour session, even at what may seem a reasonable hourly wage in other sectors equates to less than minimum-wage if the maths is done correctly. There are nuanced differences of course between those VL/AL staff who are self-funded and those on studentships or scholarships, the latter receiving a flat-rate annual “salary” alongside a tuition fee waiver. Having said that, those on scholarships or studentships tended to face other challenges throughout the payment process, including lack of automatic payments, breakdown of communication with those organising these manually, and the general slowness in being ‘set up’ for all the admin-related tasks expected of them (including email accounts, e-learning, lack of training etc.).
The challenges of 0-hour contracts, although they are not described as such within the contracts themselves, also include a looming sense of dread for VL/AL academics approaching the summer months, when they know that they will be left penniless by their universities. If on a full-time status, those who are self-funded and undertaking a PhD are also barred from claiming any kind of benefit entitlements due to the receipt of a postgraduate student loan from Student Finance England. It is important to note that the maximum entitlement for this loan is £25,000 over the course of what is, on average, a 3-5 year research project. The average tuition fee for research degrees is over £5,000 per year. At the most ambitious end of the PhD completion scale, undertaking a 3-year research project with a £25,000 loan, leaves a £10,000 remainint total which is expected to help the student survive for 3 years. Of course, most PhDs exceed the 3-year mark and, combined with the challenges of not being paid by their universities over the summer months, this takes a serious toll on mental health which paradoxically affects their ability to dedicate full focus on their research projects. It inevitably leads to VL/AL staff scrambling to “take on” additional modules of teaching in an attempt to save enough to make ends meet throughout the summer, which again leaves them with little time or mental strength to focus on their PhD research.
Mental health is an issue which spans across a variety of challenges faced by VL/AL’s undertaking a PhD. There are intersectional elements which are not taken into consideration by higher education institutions that take a serious toll on their ability to juggle between their roles as facilitators of teaching and learning, students undertaking a PhD, but also human beings with a variety of other important identities in need of comfort, reassurance and support. Many universities fail to recognise nuanced issues arising from increasingly consumer-focused, neoliberal and bureaucratic practices adopted, which leave those who already struggle due to their class status, race, gender, or parenthood, with even less support than one individual characteristic that higher education assumes can be tick boxed away through a single counselling session. Some of the responses I received drew attention to the intersectional nature of class and race, others class and gender, and some even a combination of all three with an inclusion of motherhood or parenthood in general. It seems that experiences have been similar in that many higher education institutions still fail to take into consideration how the challenges associated with each individual identity are exacerbated when combined. These include a lack of acknowledgement that (1) money is a real issue, (2) there are racial, cultural and religious barriers which often mean an increased requirement of attention on family and social life beyond work, (3) certain departments and faculties are still male-centric, (4) motherhood and parenting requires serious review of pay and workload, and (5) many subject or course leaders are failing to recognise their curriculum content and teaching/learning practices are essentially colonising their own colleagues. A former colleague even encompassed all of these identities: an ethnically minoritised working-class mother of two children. One cannot begin to imagine the mental health struggles someone in this position faces during summer months in an ever-failing welfare system.
Academics who have not been through similar intersectional struggles seem to be unable or unwilling to acknowledge even the existence of them and the genuine impact that they have for their colleagues who spend a large proportion of their day-to-day work life trying (on top of everything else) to resist barriers to gender identities, dispel unconscious racial biases within their teams, or simply to provide their children with the level of care, love and support that they deserve. It can lead to a continuous interplay of unconscious gaslighting by one’s own full-time colleagues – some quotes provided to me by respondents were: “I teach more modules than you do, so you’ll be okay”, “yes but we all had the same amount of marking”, “can’t you do it over the weekend?” and “you need to work on your time management skills”. Despite many of us spending years drawing attention to stigma, oppression, marginalisation and social inequality, deconstructing and reconstructing by-gone theories that reproduce hegemony, we seem to allow it to flourish so easily under our noses and within our own institutions. This can perhaps serve as a reminder for all academics within higher education institutions, but also those focused on Equality, Diversity and Inclusion, to step up their game by adopting principles of co-creation and genuine participatory change. After all, while the ultimate goal may be the same, the journey must be mapped out by those who have already experienced, and continue to experience, the inclines.
Sometime last week, I was amid a group of friends when the argument about the Pandora papers suddenly came up. In brief, the key questions raised were how come no one is talking about the Pandora papers again? What has happened to the investigations, and how come the story has now been relegated to the back seat within the media space? Although, we didn’t have enough time to debate the issues, I promised that I would be sharing my thoughts on this blog. So, I hope they are reading.
We can all agree that for many years, the issues of financial delinquencies and malfeasants have remained one of the major problems facing many societies. We have seen situations where Kleptocratic rulers and their associates loot and siphon state resources, and then stack them up in secret havens. Some of these Kleptocrats prefer to collect luxury Italian wines and French arts with their ill-gotten wealth, while others prefer to purchase luxury properties and 5-star apartments in Dubai, London and elsewhere. We find military generals participating in financial black operations, and we hear about law makers manipulating the gaps in the same laws they have created. In fact, in some spheres, we find ‘business tycoons’ exploiting violence-torn regions to smuggle gold, while in other spheres, some appointed public officers refuse to declare their assets because of fear of the future. Two years ago, we read about the two socialist presidents of the southern Spanish region and how they were found guilty of misuse of public funds. Totaling about €680m, you can imagine the good that could have been achieved in that region. We should also not forget the case of Ferdinand Marcos and his wife, both of whom (we are told) amassed over $10 billion during their reign in the Philippines. As we can see below that from the offshore leak of 2013 to the Panama papers of 2016 and then the 2017 Paradise papers, data leaks have continued to skyrocket. This simply demonstrates the level to which politicians and other official state representatives are taking to invest in this booming industry.
These stories are nothing new, we have always read about them – but then they fade away quicker than we expect. It is important to note that while some countries are swift in conducting investigation when issues like these arise, very little is known about others. So, in this blog, I will simply be highlighting some of the reasons why I think news relating to these issues have a short life span.
To start with, the system of financial corruption is often controlled and executed by those holding on to power very firmly. The firepower of their legal defence team is usually unmatchable, and the way they utilise their wealth and connections often make it incredibly difficult to tackle. For example, when leaks like these appear, some journalists are usually mindful of making certain remarks about the situation for the avoidance of being sued for libel and defamation of character. Secondly, financial crimes are always complex to investigate, and prosecution often takes forever. The problem of plurality in jurisdiction is also important in this analysis as it sometimes slows down the processes of investigation and prosecution. In some countries, there is something called ‘the immunity clause’, where certain state representatives are protected from being arraigned while in office. This issue has continued to raise concerns about the position of truth, power, and political will of governments to fight corruption. Another issue to consider is the issue of confidentiality clause, or what many call corporate secrecy in offshore firms. These policies make it very difficult to know who owns what or who is purchasing what. So, for as long as these clauses remain, news relating to these issues may continue to fade out faster than we imagine. Perhaps Young (2012) was right in her analysis of illicit practices in banking & other offshore financial centres when she insisted that ‘offshore financial centers such as the Cayman Islands, often labelled secrecy jurisdictions, frustrate attempts to recover criminal wealth because they provide strong confidentiality in international finance to legitimate clients as well as to the crooks and criminals who wish to hide information – thereby attracting a large and varied client base with their own and varied reasons for wanting an offshore account’, (Young 2012, 136). This idea has also been raised by our leader, Nikos Passas who believe that effective transparency is an essential component of unscrambling the illicit partnerships in these structures.
While all these dirty behaviours have continued to damage our social systems, they yet again remind us how the network of greed remains at the core centre of human injustice. I found the animalist commandant of the pigs in the novel Animal Farm, by George Orwell to be quite relevant in this circumstance. The decree spells: all animals are equal, but some animals are more equal than others. This idea rightly describes the hypocrisy that we find in modern democracies; where citizens are made to believe that everyone is equal before the law but when in fact the law, (and in many instances more privileges) are often tilted in favour of the elites.
I agree with the prescription given by President Obama who once said that strengthening democracy entails building strong institutions over strong men. This is true because the absence of strong institutions will only continue to pave way for powerful groups to explore the limits of democracy. This also means that there must be strong political will to sanction these powerful groups engaging in this ‘thievocracy’. I know that political will is often used too loosely these days, but what I am inferring here is genuine determination to prosecute powerful criminals with transparency. This also suggests the need for better stability and stronger coordination of law across jurisdictions. Transparency should not only be limited to governments in societies, but also in those havens. It is also important to note that tackling financial crimes of the powerful should not be the duty of the state alone, but of all. Simply, it should be a collective effort of all, and it must require a joint action. By joint action I mean that civil societies and other private sectors must come together to advocate for stronger sanctions. We must seek collective participation in social movements because such actions can bring about social change – particularly when the democratic processes are proving unable to tackle such issues. Research institutes and academics must do their best by engaging in research to understand the depth of these problems as well as proffering possible solutions. Illicit financial delinquencies, we know, thrive when societies trivialize the extent and depth of its problem. Therefore, the media must continue to do their best in identifying these problems, just as we have consistently seen with the works of the International Consortium of Investigative Journalists and a few others. So, in a nutshell and to answer my friends, part of the reasons why issues like this often fade away quicker than expected has to do with some of the issues that I have pointed out. It is hoped however that those engaged in this incessant accretion of wealth will be confronted rather than conferred with national honors by their friends.
BBC (2021) Pandora Papers: A simple guide to the Pandora Papers leak. Available at: https://www.bbc.co.uk/news/world-58780561 (Accessed: 26 May 2022)
Young, M.A., 2012. Banking secrecy and offshore financial centres: money laundering and offshore banking, Routledge
As an associate lecturer on a casual contract, I was glad to stand in solidarity with my friends and colleagues also striking as part of UCU Industrial Action. Concurrently, I was also glad to stand in solidarity with students (as a recent former undergrad and masters student … I get it), students who simply want a better education, including having a curriculum that represents them (not a privileged minority). I wrote this poem for the students and staff taking part in strike action, and it comes inspired from the lip service universities give to doing equality while undermining those that actually do it (meanwhile universities refuse to put in the investment required). This piece also comes inspired by ‘This is Not a Humanising Poem’ by Suhaiymah Manzoor-Khan, a British author-educator from Bradford in Yorkshire.
Some issues force you to protest
the way oppression knocks on your front door
and you can’t block out the noise
“protest peacefully, non-violently”
I have heard people say
show ‘the undecided’, passive respectability
be quiet, leave parts of yourself at home
show them you’re just as capable of being liked
enough for promotion into the canteen,
protest with kindness and humour
make allusions to smiling resisters in literature
they’d rather passive images of Rosa Parks all honestly
but not her politics against racism, patriarchy, and misogyny
but I wanna tell them about British histories of dissent
the good and the bad – 1919 Race Riots
the 1926 general strikes, and the not so quiet
interwar years of Caribbean resistance to military conscription
I wanna talk about how Pride was originally a protest
I wanna talk about the Grunwick Strike and Jayaben Desai
and the Yorkshire miners that came to London in solidarity
with South Asian migrant women in what was 1980s austerity
I want to rant about Thatcherism as the base
for the neoliberal university culture we work in today
I want to talk about the Poll Tax Riots of 1990
and the current whitewashing of the climate emergency
they want protesters to be frugal in activism,
don’t decolonise the curriculum
they say decolonise
they mean monetise, let’s diversify …
but not that sort of diversity
nothing too political, critical, intellectual
transform lives, inspire change?
they will make problems out of people who complain
it’s your fault, for not being able to concentrate
in workplaces that separate the work you do
from the effects of Black Lives Matter and #MeToo
they make you the problem
they make you want to leave
unwilling to acknowledge that universities
discriminate against staff and students systemically
POCs, working-class, international, disabled, LGBT
but let’s show the eligibility of staff networks
while senior leaders disproportionately hire TERFs
staff and students chequered with severe floggings
body maps of indenture and slavery
like hieroglyphics made of flesh
but good degrees, are not the only thing that hold meaning
workers rights, students’ rights to education
so this will not be a ‘people are human’ poem
we are beyond respectability now
however, you know universities will DIE on that hill
treat us well when we’re tired
productive, upset, frustrated
when we’re in back-to-back global crises
COVID-19, Black Lives Matter, femicide,
failing in class, time wasting, without the right visas,
the right accents; Black, white, homeless, in poverty,
women, trans, when we’re not A-Grade students, when we don’t
have the right last name; when we’re suicidal
when people are anxious, depressed, autistic
tick-box statistics within unprotected characteristics
all permeates through workers’ and student rights
When you see staff on strike now,
we’re protesting things related to jobs yes,
but also, the after-effects
as institutions always protect themselves
so sometimes I think about
when senior management vote on policies…
if there’s a difference between the nice ones ticking boxes
and the other ones that scatter white supremacy?
I wonder if it’s about diversity, inclusion, and equality [DIE],
how come they discriminate in the name of transforming lives
how come Black students are questioned (under caution) in disciplinaries
like this is the London Met maintaining law and order …
upholding canteen cultures of policing
Black and Brown bodies. Decolonisation is more
than the curriculum; Tuck and Yang
tell us decolonisation is not a metaphor,
so why is it used in meetings as lip service –
why aren’t staff hired in
in critical race studies, whiteness studies, decolonial studies
why is liberation politics and anti-racism not at the heart of this
why are mediocre white men failing upwards,
they tell me we have misunderstood
but promotion based on merit doesn’t exist
bell hooks called this
you know Free Palestine, Black Lives Matter, and the rest
we must protest how we want to protest
we must never be silenced; is this being me radical, am I radical
Cos I’m tired of being called a “millennial lefty snowflake”, when I’m just trying not to DIE?!
Ahmed, Sara (2012) On Being Included: Racism and Diversity in Institutional Life. London: Duke.
Ahmed, Sara (2021) Complaint. London: Duke.
Bhanot, Kavita (2015) Decolonise, Not Diversify. Media Diversified [online].
Double Down News (2021) This Is England: Ash Sakar’s Alternative Race Report. YouTube.
Chen, Sophia (2020) The Equity-Diversity-Inclusion Industrial Complex Gets a Makeover. Wired [online].
Puwar, Nirmal (2004) Space Invaders: Race, Gender and Bodies Out of Place. Oxford: Berg.
Read, Bridget (2021) Doing the Work at Work What are companies desperate for diversity consultants actually buying? The Cut [online].
Ventour, Tré (2021) Telling it Like it is: Decolonisation is Not Diversity. Diverse Educators [online].
This poem comes inspired from the recent UCU strikes, and also the underpinning arguements of Complaint by Sara Ahmed. The institution protects itself, while removing those who complain (or in many cases, they remove themselves). It is also inspired by ‘Testimony’ by Irish poet Seamus Heaney.
As higher education burns,
they blame white lecturers who picket,
and the Black and Brown lecturers
no longer willing to be ‘paid in exposure’
to the hull of slave ships. Colonialism’s hot mouth
at the nucleus of HE’s epistemes,
so senior leaders blame lecturers
for neglect. Meanwhile, the upper echelons
play Monopoly with staff pay checks
students left to grieve assignment
work revolving around conveyer belts
like undead corpses between indenture and slavery
it’s a Tuesday morning
a fever of claret runs riot
across picketing lines
turn cloaks to justice and equality,
there’s just ice behind the scab
where hearts used to beat. Back in the 80s,
gay and lesbian activists stood in solidarity
with the miners; and Arthur Scargill
and co scurried to Jayaben Desai at Grunwick
from the main road, you can still hear the screams
of comradery, and ‘we see yous’ …
yet behind picket tea and biscuits,
there are teary smiles –
death behind the bags,
and behind the pyre …
smoke could be seen for miles.