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The pathology of performance management: obscuration, manipulation and power
My colleague @manosdaskalou’s recent blog Do we have to care prompted me to think about how data is used to inform government, its agencies and other organisations. This in turn led me back to the ideas of New Public Management (NPM), later to morph into what some authors called Administrative Management. For some of you that have read about NPM and its various iterations and for those of you that have lived through it, you will know that the success or failure of organisations was seen through a lens of objectives, targets and performance indicators or Key Performance Indicators (KPIs). In the early 1980s and for a decade or so thereafter, Vision statements, Mission statements, objectives, targets, KPI’s and league tables, both formal and informal became the new lingua franca for public sector bodies, alongside terms such as ‘thinking outside the box’ or ‘blue sky thinking’. Added to this was the media frenzy when data was released showing how organisations were somehow failing.
Policing was a little late joining the party, predominately as many an author has suggested, for political reasons which had something to do with neutering the unions; considered a threat to right wing capitalist ideologies. But policing could not avoid the evidence provided by the data. In the late 1980s and beyond, crime was inexorably on the rise and significant increases in police funding didn’t seem to stem the tide. Any self-respecting criminologist will tell you that the link between crime and policing is tenuous at best. But when politicians decide that there is a link and the police state there definitely is, demonstrated by the misleading and at best naïve mantra, give us more resources and we will control crime, then it is little wonder that the police were made to fall in line with every other public sector body, adopting NPM as the nirvana.
Since crime is so vaguely linked to policing, it was little wonder that the police managed to fail to meet targets on almost every level. At one stage there were over 400 KPIs from Her Majesty’s Inspectorate of Constabulary, let alone the rest imposed by government and the now defunct Audit Commission. This resulted in what was described as an audit explosion, a whole industry around collecting, manipulating and publishing data. Chief Constables were held to account for the poor performance and in some cases chief officers started to adopt styles of management akin to COMPSTAT, a tactic born in the New York police department, alongside the much vaunted ‘zero tolerance policing’ style. At first both were seen as progressive. Later, it became clear that COMPSTAT was just another way of bullying in the workplace and zero tolerance policing was totally out of kilter with the ethos of policing in England and Wales, but it certainly left an indelible mark.
As chief officers pushed the responsibility for meeting targets downwards through so called Performance and Development Reviews (PDRs), managers at all levels became somewhat creative with the crime figures and manipulating the rules around how crime is both recorded and detected. This working practice was pushed further down the line so that officers on the front line failed to record crime and became more interested in how to increase their own detection rates by choosing to pick what became known in academic circles as’ low hanging fruit’. Easy detections, usually associated with minor crime such as possession of cannabis, and inevitably to the detriment of young people and minority ethnic groups. How else do you produce what is required when you have so little impact on the real problem? Nobody, perhaps save for some enlightened academics, could see what the problem was. If you aren’t too sure let me spell it out, the police were never going to produce pleasing statistics because there was too much about the crime phenomenon that was outside of their control. The only way to do so was to cheat. To borrow a phrase from a recent Inquiry into policing, this was quite simply ‘institutional corruption’.
In the late 1990s the bubble began to burst to some extent. A series of inquiries and inspections showed that the police were manipulating data; queue another media frenzy. The National Crime Recording Standard came to fruition and with it another audit explosion. The auditing stopped and the manipulation increased, old habits die hard, so the auditing started again. In the meantime, the media and politicians and all those that mattered (at least that’s what they think) used crime data and criminal justice statistics as if they were somehow a spotlight on what was really happening. So, accurate when you want to show that the criminal justice system is failing but grossly inaccurate when you can show the data is being manipulated. For the media, they got their cake and were scoffing on it.
But it isn’t just about the data being accurate, it is also about it being politically acceptable at both the macro and micro level. The data at the macro level is very often somehow divorced from the micro. For example, in order for the police to record and carry out enquiries to detect a crime there needs to be sufficient resources to enable officers to attend a reported crime incident in a timely manner. In one police force, previous work around how many officers were required to respond to incidents in any given 24-hour period was carefully researched, triangulating various sources of data. This resulted in a formula that provided the optimum number of officers required, taking into account officers training, days off, sickness, briefings, paperwork and enquiries. It considered volumes and seriousness of incidents at various periods of time and the number of officers required for each incident. It also considered redundant time, that is time that officers are engaged in activities that are not directly related to attending incidents. For example, time to load up and get the patrol car ready for patrol, time to go to the toilet, time to get a drink, time to answer emails and a myriad of other necessary human activities. The end result was that the formula indicated that nearly double the number of officers were required than were available. It really couldn’t have come as any surprise to senior management as the force struggled to attend incidents in a timely fashion on a daily basis. The dilemma though was there was no funding for those additional officers, so the solution, change the formula and obscure and manipulate the data.
With data, it seems, comes power. It doesn’t matter how good the data is, all that matters is that it can be used pejoratively. Politicians can hold organisations to account through the use of data. Managers in organisations can hold their employees to account through the use of data. And those of us that are being held to account, are either told we are failing or made to feel like we are. I think a colleague of mine would call this ‘institutional violence’. How accurate the data is, or what it tells you, or more to the point doesn’t, is irrelevant, it is the power that is derived from the data that matters. The underlying issues and problems that have a significant contribution to the so called ‘poor performance’ are obscured by manipulation of data and facts. How else would managers hold you to account without that data? And whilst you may point to so many other factors that contribute to the data, it is after all just seen as an excuse. Such is the power of the data that if you are not performing badly, you still feel like you are.
The above account is predominantly about policing because that is my background. I was fortunate that I became far more informed about NPM and the unintended consequences of the performance culture and over reliance on data due to my academic endeavours in the latter part of my policing career. Academia it seemed to me, had seen through this nonsense and academics were writing about it. But it seems, somewhat disappointingly, that the very same managerialist ideals and practices pervade academia. You really would have thought they’d know better.
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#amplifymelanatedvoices 2021
In June 2020, the Thoughts from the Criminology Team blog took part in an initiative started by @blackandembodied and @jessicawilson.msrd over on Instagram. For one week, we only posted/reshared blog entries from Black writers to reiterate our commitment to do better in the fight against White supremacy, racist ideology, as well as individual, institutional, and structural violences.
With the first-year anniversary of George Floyd’s murder fast approaching (25 May), we want to run the same initiative, with entries which focus on aspects of this heinous crime. We recognise that whilst the world was shocked by George Floyd’s racist murder, for many of our friends, families and communities, his death represented generational trauma. For this reason, we have not requested new entries (although they are always welcome) and instead want our readers to have another opportunity to (re-)engage with some excellent and thoughtful entries from our talented writers.
Take some time to read, think and reflect on everything we have learned from George Floyd’s murder. In our discipline, we often strive for objectivity and run the risk of losing sight of our own humanity. So, do not forget to also look after yourself and those around you, whether physically or virtually. And most importantly listen to each other.
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#CriminologyBookClub: The Reluctant Fundamentalist
As you know from our regular #CriminologyBookClub entries a small group of us decided the best way to thrive in lockdown was to seek solace in reading and talking about books. Building on on what has quickly become standard practice, we’ve decided to continue with all eight bloggers contributing! Our tenth book was chosen by @amycortvriend As can be seen from below, this text gave us plenty to think and talk about.
This was an interesting choice. Having lived through 2001, it was interesting to reflect on events almost two decades ago. I’ve read quite a lot of material around the area, so the content of The Reluctant Fundamentalist didn’t really have any surprises. The use of just one voice to tell the story was interesting and left you wondering what (if anything) the other person in the conversation was saying. I found the sex scenes with Erica rather disturbing, primarily recognising that this was a vulnerable women, regardless of Changez’ motivations. Overall an interesting read, with many unanswered questions left hanging. I know I’ve filled in the blanks, but equally I recognise that other members of the criminology book club may have very different answers….
@paulaabowles
Set in a Lahore café it is easy to imagine the scene and the changing scenery as day turns to night and a one-sided conversation takes place between the narrator and a stranger. In a story of the clash of two cultures and ideologies, the protagonist explains how he at first embraces the ‘American Dream’, soaking up the capitalist vision and the pathway to riches and success only to turn against these ideas as a result of some inner turmoil that he cannot fully explain. For the reader the explanation may become somewhat clearer as each page is turned but still you are left with the question, what is the purpose of this conversation? All becomes clear at the end or does it? A cleverly written plot that captivates from the start. The storyline takes the reader on a journey that is carefully narrated and beautifully descriptive. I really enjoyed the book and it took me back to some of the academic work around terrorism and fundamentalism. A good read that certainly makes you ponder some western values.
@5teveh
When I think back to The Reluctant Fundamentalist, I remember being swept up in the unique style of writing, the timely and thought-provoking themes and the somewhat questionable characters. I struggled to put it down and I think it navigates some themes well (I’ll be careful of spoilers). However, once I had finished the book I was left with a crucial question: ‘What is the ending?’. I struggled with the ‘love’ relationship depicted, even more so upon reflection. And was rooting for a love interest between the protagonist and his boss, Jim, but that was not to be. All in all, I could not put the book down and thoroughly enjoyed it, however as always when I take time for critical reflection: things become a little unstuck. However, excellent choice @amycortvriend!
@jesjames50
The book mostly consists of a person telling his life-story in a restaurant. For me, the storyteller’s life experiences were at times very sad, and when reflecting on scenes involving the women who he loved…maybe even a little strange. The book includes plenty of themes that are relevant to the field of criminology so I think it’s a book that criminology students would find interesting. I was intrigued by this book as I wanted to know more about the main character’s story, I also wanted to know why he was bothering to tell his story to a stranger in such detail in the first place. Overall, I thought the book was good, despite ambiguous ending!
@haleysread
I did not enjoy this book. I really struggled to get past the style in which it was written which I found at times irritating and at others uncomfortable. The descriptions of the narrator’s ‘relationship’ with Erica were particularly difficult to read. There were too many things left unknown to the reader which made it difficult to feel sympathetic to any of the characters involved and the ambiguous ending was more frustrating than intriguing.
@saffrongarside
The Reluctant Fundamentalist, is a novel that we as a society should read. This novel will not give you a manual on how to treat people, but it will hopefully get you to reflect on the implicit ignorance of society and the violence that is legitimised in the name of politics.
Although the backdrop of the novel is set during the 9/11 terror attacks, Mohsin Hamid, does not address the clichés of terrorism, or the morals of individuals. The focus of the novel rests on the problematic treatment and labels that society pushes onto ‘suspect’ communities, and the power that Western society holds over the rest of the world.
The main character of the story Changez, is not necessarily a likeable or loveable character, he is human, he is flawed he holds the qualities that all humans possess. But being a Pakistani national that is living in the U.S at such a volatile time, creates an atmosphere of angst that is exclusive to him and people that look like him. Throughout the novel I constantly wanted him to comply with the ideals of Western society so that he could fit in to win and be Othered less.
As an individual that is deemed different than the ‘norm’ and part of a suspect community, it is difficult to ignore how hard it is to be completely accepted and given access into a society that only gives you part membership. The blurred boundaries between fiction and nonfiction of this novel, allows for uncomfortable reflection of my own tireless navigation through society and the problematic narratives that has been thrust upon others.
This book will not solve the problems of the world, but it will allow us to reflect on who we are, how we treat each other and how we can do better as humans.
@svr2727
The Reluctant Fundamentalist was definitely a fascinating read. It leaves an impression to you. There is something unsettling about the way the story progresses, and you are always on edge about what is likely to happen next. The story is a constant narration as a one-way conversation. At first the novelty of the conversation is interesting and engaging, but in parts it is stretching it, feeling a bit exaggerated. The protagonist is unclear if they are a hero or a villain, friend or foe and this sustains that suspense even further. We are left wondering as we trace different parts of his story through a seemingly random recollection of events. The writing is good and engaging leaving you wanting to know more, but for those who like the certainty of what happens this may not be for you. After I finished the book, I wasn’t sure if I liked it or not, mainly because I wasn’t sure of how I felt about the characters. One thing is for sure the subject matter and the pace of writing will leave you guessing.
@manosdaskalou
Having read another of the author’s novels, I was looking forward to The Reluctant Fundamentalist and it did not disappoint. It took me a chapter or two to get used to the writing style which was almost a one-sided conversation which made you constantly wonder who the other person is, why they are there and what they are saying. Spoiler alert: we never find out. I like that the ending is open, leaving the reader to draw their own conclusions. I also enjoyed the journey of the protagonist from his desperation of wanting to succeed in his pursuit of the American dream to the realisation, triggered by 9/11, that he never truly would fit in, nor does he want to anymore.
@amycortvriend
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Let it be Light
You may have probably heard of the title before and you may or may not be able to place it. It is a quote from the bible! It is profoundly creationist proclaiming the world created in days; from the 1st for the light and the 6th for the people and animals. A seemingly busy week for an almighty being who needed a day of rest afterwards. The contribution of organised religion to everyday life, the realisation that people need rest and recuperation from the labours of work. This however is not the reason I chose this dive into scriptures. I am not a theologian so I will not examine the religious content.
Instead there are two different reasons I have chosen to start with this quote; the first is the positive affirming message it conveys, the second is its immediacy. What we have here is light and brightness that is instant gratification. This message feels like a piece of chocolate melting in your mouth, releasing sweet sensations, as a flooding of smooth cocoa disintegrates, releasing its sensual solids. Therefore, the command on creating light resonates; we rejoice because unlike reality we find pleasure in immediate gratification.
Would we care that light was not created but emerged after the Big Bang and took billions of years to form in the way we now recognise it as our sun? Does it matter that progress is long and arduous and not immediate as the command suggests? Our sense of time dwarfs in the time required for events to happen. It is astonishing that we still try to comprehend the vastness of time through human lifetime. The command is also palatable because it happens without virtually any real effort. It does not represent the labours, pains of creation and development. In short, evolution is painful, long but here is presented as something immediate and effortless. In that a series of commands completing complex processes seems preferable to the reality of evolution. Maybe it is pertinent to point out that the command reveals the “majestic totalitarianism” of the divine against the great equalizer of nature and progression.
In life however, big creations cannot happen by command. “Let it be Baby!” I wonder how many mothers would favour this one, or in our line of work “let it be knowledge” how many will choose this option. This is when we realise that this pleasant message is shielding us from the reality of the process and the nature of reality itself. We may want things to happen immediately, but this is not necessarily the best option. In parenting, if you could more forward into having a baby, why not move further past the terrible twos or even further into the dreadful adolescent years of having your authority challenged. Essentially have a child created fully functioning and obedient to parental will. Maybe because this is not parenting. The stories that remain are those of growing pains; without growth there is no parenting. Let’s explore it in knowledge; can we find shortcuts in the way we learn a trade, an education, a professional identity? Maybe skipping the first parts on getting to know how to write in the appropriate conventions; perhaps we can skip on the tedious referencing process that only anally retentive individuals apparently enjoy. What if instead of books and hours of reading different texts we got laminated sheets with terms and conditions and whenever we embark on writing we are told step by step what we write. Because this will not be knowledge. The slow and arduous process has an exceptional trait within it; insight! After reading my books, making notes on my articles, going over my notes and trying to make sense of what it the point I am trying to make; in a moment after hours and hours of studying, suddenly and unexpectedly, the “penny drops”! This moment of insight is like a lightbulb moment…and that is light! A light, not by magic or immediate gratification, but the sustained understanding that comes from knowledge. It has been a difficult year for all of us but please remember that light comes from inside and to quote a great teacher Goethe, “more light”.
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Data collection in a pandemic: Discovering what’s up with WhatsApp *or any other instant messaging service
Many of our students will be thinking about or preparing for, their dissertations. Ordinarily this is the fun part of a degree. The part where you have the freedom to research a topic of interest. Two or three years ago, none of us could have predicted we would be in the midst of a global pandemic which limits research opportunities, particularly for undergraduates who have practical and ethical limitations. One thing that I would encourage students – or indeed anyone doing research in the pandemic – to do, is to be innovative and think outside of the box when planning research. Here in the UK we are lucky enough that most of us have access to the internet. The way I communicate with friends, family and colleagues most frequently is using instant messaging services and so I incorporated this technology into my own research. In sharing my own experience of using instant messaging as a data collection tool, I hope to offer some hope that where there are obstacles, there are also ways to overcome them.
I conducted my most recent research prior to the pandemic, however I had other barriers to navigate. I was researching the victimisation of asylum seekers, and wanted to understand if, and how, they coped with these experiences. I was lucky enough to undertake two face to face interviews with most of the participants which helped me to gain an understanding of their life histories and the broader aspects of their experiences but I also wanted to understand the day to day stressors and how they coped with these events. I knew that a diary method would be an appropriate approach to elicit the data I required, however there were some limitations with using traditional written journals. All the asylum seekers who participated in my research spoke some English as a second language and some spoke the language but could not read or write proficiently. In addition to this, traditional journal entries can be time consuming and there were additional practical considerations to consider such as how I would retrieve the journals. To overcome these obstacles I decided to use digital technology to collect diary data, in part because electronic methods have been found to increase response rates, but also because most asylum seekers I have come across own a mobile phone. Mobile phones are essential to enable to contact their family in their country of origin as well as maintaining contact with their solicitor and other agencies working with them.
Once I had decided to use mobile technology, I sent weekly messages to each of the people I interviewed, asking them how they were that day and how their week had gone, what were some of the good and bad things that had happened. I did this for 12 weeks before conducting their follow up interviews. For the purpose of my doctoral thesis, the method provided data that would help me understand the day to day stress of being an asylum seeker, often resulting from structural harms perpetrated by the Home Office. This may be the mother feeling guilty after being late to pick her children up from school because she had to catch three buses to report to the Home Office and fulfil the conditions of her immigration bail; or the feeling of dread in the pit of her stomach when a brown envelope came through the door, fearful that this may be what feels like a death warrant from the Home Office ordering her deportation. Events such as these were often not mentioned during interview, when interviewees would often recall the major life events and forget the moments of everyday life. Using mobile technology meant that participants could write in their first language and either them or I could translate it. It also meant that they could quickly send a message in the moment, while a particular event was fresh in their minds.
Using mobile technology to collect data worked well for me as it helped me to stay in contact with participants and inform my follow up interviews as well as providing the information I required to answer the research questions. As anticipated the response rate was good – even those who could not afford credit were often able to access Wi-Fi and send a message from a public space. The use of mobile technology to collect diary entries overcame more barriers than it presented, and the method proved fit for purpose, gaining the data required to get a fuller picture of those I was researching. For students planning dissertations or other research projects that are to be undertaken soon, I urge you to think creatively about your research methods and modes of data collection. Although a large part of our teaching focuses on traditional methods, I encourage you to be independent thinkers and so solve the problem of doing research in a pandemic.
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Reality and the fairy tale world of policy and procedures
In the concept of managerialism, we see that both policy and procedures form part of the techniques employed to enhance productivity and cultural changes. These changes use a ‘calculative and rationalistic knowledge base’ which appears both ‘universalistic’, and [at first sight] ‘seems entirely good sense’ (Gilling, 2014:82).
However, this knowledge base is far from universalistic and to the ‘street level bureaucrat’ (Lipsky, 1980) often falls little short of complete naivety. Lipsky (2010) provides a valuable insight into how individuals in public service adapt unworkable policies and procedures as the idealistic meets the reality of overstretched resources and ever demanding and needy consumers of services.
Whilst both working in and studying the police as an organisation subjected to and adopting managerialist policies, I witnessed the nonsensical notions of measuring activities and the subjugation of professionalism to management ideals (Hallam, 2009). Perhaps, there could be no better example than the measurement of the length of time a call handler spent dealing with a call. This derived from the need to answer calls within a target time period. It all made sense until you begin to take into account reality – the lack of resources and the nature of calls which demanded that on some occasions operators ought to spend far longer on the phone to deal with more protracted matters, such as someone in crises who really needed help and a comforting voice whilst someone was on their way. The result of the measurements was often counterproductive, officers being sent to incidents that amounted to little more than a waste of time, ‘My Jimmy is missing and I haven’t seen him for three days’ – when the officers turn up, Jimmy turns out to be a cat or, officers being sent to locations where information regarding the incident is scant because little time has been spent on the phone to get sufficient details. In the clinical world of the policy maker, there are ideal call takers, those that have knowledge about every eventuality, and ideal call makers, those that are precise, unemotional and to the point. Nothing of course could be further from reality.
Disappointingly, I find little solace in academia. Policy and procedures abound. Teaching styles are based, not on the nuances of student types but on the ideal student. The student that has the requisite skills to read and write and think critically. The student that is always engaged and always turns up and above all else, teaching is based on idealistic (see Morse and Lewis for tutorial sizes) small student classes. Policies that are well meaning such as catering for additional needs, become unworkable in an environment where class sizes and teaching demands outstrip available resources. Like the call handler, for the lecturer, it becomes impossible to cater for those that need more attention and time. And like the call handler, lecturers are subjected to managerialist idealistic measurements of success and failure. I once heard of a manager that referred to academics as ‘slackademics’, I think is probably just an indication of how far removed from reality managers are. There are two worlds in organisations that provide a service to the public, one is based on reality the other, a fairy tale world of policies and procedures based on the ideal.
References
Gilling, D. (2014) Reforming police governance in England and Wales: managerialisation and the politics of organisational regime Change, Policing and Society, 24 (1): 81-101.
Lipsky, M. (2010) Street-Level Bureaucracy: Dilemmas of the Individual in Public Services. New York: Russell Sage Foundation.
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Meet the team – Amy Cortvriend, Lecturer in Criminology
I am one of the new members of the criminology team at UoN and have joined from the University of Manchester where I have been a teaching assistant (probably the equivalent of associate lecturer at UoN) for the last couple of years while I’ve been working on my PhD. I’m looking forward to my new role as lecturer in criminology and hopefully at some point meeting students in real life, face to face. It’s a bit strange starting a new job in a new town when I’m still sat in my living room in Manchester, but the rest of the team have made me feel welcome regardless.
My journey into criminology is a funny one. I did life the opposite to many people, having my first child at 16. When my second child went to school I decided to return to education and as I didn’t have A-levels I has to undertake an Access diploma to get into university. I was required to choose three subjects and at first, I opted for English literature because I love(d) reading (I’m sure I still love reading but I’ve not read anything non-work related for a long time). I picked sociology because it sounded interesting and the same with history. At the last minute I swapped history to criminology and never looked back. From my first lesson I knew this was my future, although at that point I wasn’t sure how.
I always had imposter syndrome and never thought my work was good enough (still do today but we’ll save that for another blog post), but my Access tutor believed in me and suggested I apply to the University of Manchester. As I was a mature student, I had to attend an interview with two of the lecturers. I was super nervous, but I got a place and never left. The undergraduate degree was difficult at times because there were only a couple of mature students and they eventually dropped out. I wasn’t in halls and had kids at home, so I didn’t have the same student experience as many of my cohort, however I made some great friends particularly those who stayed to undertake our MRes.
I finished my undergraduate degree with a first and was awarded a scholarship for my research Masters’ then luckily got another studentship for my PhD which is near completion and here I am. Since I’m teaching research methods modules this year my students will be pleased to know that my BA (Hons) and MRes were heavily focussed on research methods and my PhD has given me three years of real-life research experience. My dissertations and thesis have all followed my research interests in the psychology of victimisation and border criminology. My PhD thesis explores the victimisation of refugees and how they cope. That’s all I will say about my research right now, but I will write another blog about it at some point. Probably when I’ve finished writing it and the hard work is a distant memory.
On a personal note, the daughter I had at 16 is now grown up and lives on her own and my youngest is a sassy 14-year-old girl. We have also just got our Pomeranian puppy Prince. In my free time I’m usually doing something active. I’m a Crossfitter and many of my closest friends are gym friends so the gym is both my mental health crutch and my social life. When I do eventually sit down, I love a good box set. I’m currently watching The Morning Show with Jennifer Aniston and Reese Witherspoon. Recommendations via email are welcome.
Now you know a little bit about me. I’ll look forward to getting to know all the criminology students soon, either virtually or face to face. Hopefully some of you will put your cameras on at least for a day so that when we eventually meet, I’ll know who you are.
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My Criminology Journey: Haley
The start of my criminology journey is not very exciting. I am not fully sure of how or why I ended up studying the subject. I was advised to study hairdressing at school as my predicted grades were not good enough for university, but the idea of trusting myself with a pair of scissors was very unnerving. I had a dilemma at college as I was unable to decide whether I wanted to study healthcare or construction – two courses which bore no similarity. In the end I give up trying to make decisions and studied A Levels because that was what my friends were doing.
University may as well have been on Mars at this point, as it was completely mysterious and unknown to me. Whilst at college, I was asked by my tutor to go to an open day at Oxford University. I saw this as an opportunity to unmask this university ‘thing’ for what it really was, so I agreed to go. I felt completely out of place throughout the day and found myself gobsmacked by the sheer privilege of the place, the culture and the students etc. At the same time, I was fascinated by the available courses, so I decided to continue my studies into higher education.
My first attempt at university did not go as well as I had intended it to. I had other issues to contend with at the time, so I dropped out after two weeks. However, in 2010 I enrolled at the UoN and never really left. I had a great time studying criminology at UoN as I thought that my course was very interesting and the teaching staff (aka @paulaabowles and @manosdaskalou) were spectacular.
I did not realise this it at the time but I was well prepared for critical criminological discussions because I came from a background where people would be demonized for a whole host of social problems – it was clear to me at the time that this was unfair. Whilst enjoying the course content I did have to make a considered effort to improve on my writing skills, but it was worth the effort as this improvement worked wonders on my grades. As an undergraduate, I used my overdraft and savings from working part-time jobs to go travelling at the end of each academic year, this was beneficial for helping me to understand criminological issues outside of the UK.
In 2015 I began teaching as an associate lecturer at UoN and I really enjoyed it. I also completed an MA degree in Social Research. To fast-forward to today, I now work as a lecturer in criminology – and this really is, beyond my wildest dreams!
Studying is not always a smooth ride for some, but if you work hard, you never know where you might end up.
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Covid-Universities and what if
Over the past week or so there have been some mutterings about whether it is safe to open up universities. There is the advice from the scientific advisors (Universities get some Indie SAGE advice on reopening campuses in September) and some thoughts from academics ‘Why universities must move all teaching online this autumn’.
As we move closer to the start of term, so my dread of what is ahead comes into sharper focus. I try to imagine what it would be like and try to reassure myself that the risk assessments have been done and the reassurances that the universities are Covid safe are true rather than simply fantasy and wishful thinking.
In this safe environment I imagine that the number of students and staff on campuses will be carefully managed as it is with many large stores.
I imagine that all staff and students will be wearing face coverings. This is not for protection of themselves, as the use of coverings is a somewhat altruistic venture, I cover my face and protect you and you cover yours and protect me.
I imagine that all thoroughfares will be marked and monitored. Social distancing is important, and we need to be at least a metre apart.
I imagine that the classrooms will be laid out in such a way that social distancing can be maintained and that the classrooms will be well ventilated, even in the middle of winter. I imagine all the chairs and desks and any other equipment will be wiped down after each session.
I imagine that face to face teaching will be limited and interactions with multiple groups of students will be severely curtailed to ensure lecturers are not put at unnecessary risk. I imagine each class will comprise only a few students to minimise risk.
I imagine that anyone who is symptomatic will not attend a university and will after being tested self-isolate. I imagine that all the people they have been in contact with will do the same for a whole, boring, 14 days.
I imagine that the universities’ management will be at each university, leading from the front. They will be checking to ensure the safety of students and staff. They will be mixing with staff and students, receiving feedback and continuously monitoring. I imagine the safety of the students and staff is paramount.
And then I think, what if…
What if campuses are a free for all. Students can come and go as they please, there is no monitoring of volumes. Or what if there is, but it is impossible to enforce with limited staff to do so. And those staff tasked with this endeavour are at greater risk due to the proximity with large volumes of students.
What if people decide not to wear face coverings or having got into the building decide to take them off or several people are exempt for some reason or another. Altruism has gone out of the window. I’m a criminologist and I know that people break the rules for all sorts of reasons and the only certainty is that some people will break the rules.
What if social distancing becomes all too difficult. Many of us have experienced it in stores. A one-way system works for most, but a significant number just don’t abide by it, for whatever reason. People break rules.
What if the social distancing in classes is impossible, there just isn’t enough classes to maintain it with the volume of students on the course. What if ventilation is impossible, other than air conditioning, some classes are in the middle of buildings. Who will clean the chairs and equipment after each class? Go to a restaurant and tables and chairs are wiped down after each use so who will do it at a university?
What if lecturers have to teach multiple groups face to face as there are not enough staff to spread the load. Teaching in a classroom for two hours multiple times in a day with different groups each time must surely expose lecturers to much greater risk.
What if students are of the age group where they are more likely to be asymptomatic? How many that are infected might be at a university, spreading the virus around campus and around the locality. Even if they are symptomatic, how likely are they to self-isolate? Judging by the street parties and illegal raves reported on the news, there is a good chance that some will break the rules. Let’s be realistic, if you are only likely to suffer affects akin to a cold, why would you be that bothered about social distancing or self-isolation?
And finally, what if all managers avail themselves of the much-vaunted government advice, work from home if you can. Leadership from the rear, the bottom line is more important than the safety of others. We can of course dress this up in management psychobabble about what the students need.
Never mind, ‘Tally ho and all of that sort of thing and over the top we go’*.
* For those of you that are lost at this point it might be worth a visit to the last episode of Blackadder Goes Forth.
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#amplifymelanatedvoices 2020
Over the past week or so, the Thoughts From the Criminology Team has taken part in the #amplifymelanatedvoices initiative started by @blackandembodied and @jessicawilson.msrd over on Instagram. During that time we have re-shared entries from our regular bloggers @treventoursu and @drkukustr8talk as well as entries from our graduates @franbitalo, @wadzanain7, @sineqd, @sallekmusa, @tgomesx, @jazzie9, @chris13418861 and @ifedamilola. In addition, we have new entries from @treventoursu, @drkukustr8talk and @svr2727. Each of these entries has offered a different perspective and each has provided the starting point for further dialogue.
We recognise that taking part in the #amplifymelanatedvoices is a tiny gesture, and that everyone can and should do better in the fight against white supremacy, racist ideology and individual and institutional violences.
Although this particular initiative has come to an end, the Thoughts from the Criminology Team retains its ethos, which is ‘to provide an inclusive space to explore a diversity of subjects, from a diverse range of standpoints’. We hope all of our bloggers continue to write for us for many years, but there is plenty of room for new voices.
