Some people volunteer because they have to, I volunteer because I want to. From a personal perspective I knew that the foodbank was the place that I wanted to be at.

I started volunteering in 2016, doing just 1 day a week and as the years have gone by it has meant more hours spread over a couple of days, especially during the Christmas holidays which are incredibly busy. Proving that many volunteers are necessary and needed to help keep it going.

It is a place that suits me because its local and fits around my studies. I am able to learn new skills and gain insightful knowledge. The volunteers are very welcoming and warm people. However, over the years I’ve noticed a dramatic increase in the use of the foodbank and its diversity. In theory, its usage should be on the decrease.

Within the foodbank, we deal with some very complex individuals who require different approaches. It sounds cliché, but I volunteer to make a difference and eradicate the myth that the foodbank is used for those in society that are labelled as people who can’t budget properly.

I have found that service users are predominantly people living on low incomes. People who are working on zero hours contracts; or have reduced hours and having their wages topped up with benefits like Universal Credit. As a result, they just don’t have enough money coming in; leaving hardly anything for essentials such as food and heat. I found during my research that many families have been without electricity, that means no cooking facilities or warmth! Pushing them further into poverty. In this day and age people should not be without the basics.

In my time as a volunteer I have met some lovely people who have been affected by different adverse life events and it is heartbreaking to witness, but equally by giving something back I can see their eyes light up when they are given their food parcels. I feel I am learning to be more compassionate. However, if the person has no access to electricity how are they supposed to cook or provide a meal for their children without electricity?

On a weekly basis we see many different people from so many backgrounds; from civil servants, to social workers and the homeless. Service users can often be emotional and sometimes defensive, who feel they don’t deserve to be given food because they are working. The foodbank does not discriminate, it sees everyone as equal.

What does that say about the world we live in? That being food poor or food insecure is something that must stay hidden and not be talked about…people living with food insecurity would rather go without, than ask for help. The basic income does not cover the essentials such as food after paying bills.

It makes me mad that poverty is an accepted part of society and service users state they feel undervalued and unaccepted. The question that must be asked ‘Is poverty violence? The answer is a resounding YES, due to the structures within society that prevent people living with food insecurity from accessing food. Therefore, locking them into poverty, preventing them from moving out of the cycle of deprivation.

It is left to charitable organisations to do whatever they can to help that person to be able to eat and survive. But how long can these charities go on for? The Trussell Trust began in 2000 in the UK….

Children and families should not be going without food, as it is a fundamental right that everyone should have access to the basics. Food insecurity is more prominent now than ever with The Trussell Trust (2020) reporting an increase of 81% in emergency food parcels.

The foodbank is available to help people to access a 3 day food parcel to ‘see them through” a difficult period in their lives. During my time spent conducting my dissertation within the foodbank, food poverty was a combination of a variety of reasons such as low income, often together with a contributory factor such as an adverse life event. For example, the loss of employment or breakdown of a relationship which will only add more shame and stigma. The foodbank is not just about giving away free food, it’s about offering a safe place to sit and get warm and service users can relax, tell their stories and feel free for as long as they can, before they have to face more challenges from the world.

Furthermore, some in society see the foodbank as the sticking plaster that holds the poor in society together. I would say that without the foodbank many people would be committing crimes or be starving. Some politicians have stated that food banks are the heart of community cohesion. The only time I have seen the local MP at our foodbank is for a photo opportunity. The poor in society are forgotten and its about time they weren’t!

The service users are people who are neglected by society and the government, who by definition, make them feel they are to blame for their situation. By visiting the foodbank we show them respect and compassion.