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Industrial action, knowledge, and blurred lines

Another week has flown by, where has the time gone? Every day I diligently fill out a time sheet, every week I work over my contracted hours and at the end of every week I reflect on the things that have not been done, thinking well when I get time, I’ll have a look at that.
In conversations around the university, I hear students complaining about the current industrial action, one such conversation suggested it was disgusting that lecturers had been on strike. Another overheard student conversation thought it was disgusting that students didn’t turn up for lectures and if they were the lecturer they wouldn’t allow them back in class, after all don’t they know how long it must have taken that lecturer to prepare for the class. Juxtapose this with a workload model that only allows an hour for preparation and marking for every hour spent in the classroom and we have an interesting mosaic of what can only be described as blissful ignorance of what a lecturer’s job entails.
Now I can’t talk about other subject areas but I’m sure that many of the lecturers in those areas will have the same issues that we have in criminology or that I have regarding what we do. There are some subjects within the criminology discipline that are pretty much the staple diet and as such don’t really change much, after all Bentham’s ideas for instance were formed a couple of centuries ago and teaching a class about Bentham’s ideas won’t really change much over time. That is of course until someone, probably far brighter than me, discovers something about Bentham or produces a different take on Bentham’s writings. But generally, I suppose I might be inclined to suggest that preparation time for a lecture and seminar around the topic of Bentham’s ideas would not be too lengthy. But then what is too lengthy? How long would it take to prepare a lecture and a seminar task? That would depend on how much research was required, how many books and papers were read and probably importantly, well it is for me, how prepared the lecturer wants to be for the session. Do we as lecturers prepare for the lowest common denominator, the student that rarely reads anything and perhaps hardly turns up or do we prepare for the student that is an avid reader and will have read more than what they can find on Wikipedia. How long is a piece of string when it comes to preparation time.
Those of you that might have read my first blog about the industrial action will recall how I described that having been signed off ill with work related stress, I was told that I was burnt out. One of the questions in conversation was whether I ever turned off, the answer of course was no. And it is still difficult to do that, Criminology is one of those disciplines that is all consuming. I watch the news, or I read about something, and I immediately think of criminological aspects. I must admit most of the time I have the Metropolitan Police to thank for that. There doesn’t seem to be much delineation, certainly in terms of cerebral activity, between being at work and being off. I want to make my lectures, seminars or workshops (call them what you will) interesting and current. By exploring current issues in society, I end up researching both the current and historic, I end up making links between reality and theory and I produce what I hope is thought provoking and interesting subject matter for consumption in class. I have recently prepared a workshop which required me to read two IPCC reports and a three hundred word plus transcript of a civil case, all highly relevant to the topic of failed investigations. The civil case took me to 10 other stated cases. I can’t tell you exactly how long it took me, but it was longer than a day. Most of it in my own time because the topic is of interest to me. Lecturing, the acquisition of knowledge and at times the production of knowledge takes time, often the lines are blurred as to whose time is being used. My seeds of ideas and basic research are often in my time not my employer’s time. To have students turn up unprepared for my workshops, to turn up late (frequently) to fail to engage and then to have the gall to bemoan industrial action is soul destroying. To have a workload model that allows a pitiful time for preparation of lectures is simply ignorance and quite frankly, crass. We are in higher education not a sausage factory.
It is easy then, to see on reflection, where my time has gone each week. Given the work entailed in lecturing and the myriad of other requirements, it is hardly a surprise that there is a successful mandate for continued industrial action. I’m working more hours than is stated in my contract, cheating a bit on ASOS because it feels impossible not to, and I still can’t get anywhere near to fulfilling my workload. When I fill out my time sheet, I don’t include all of my own time as I’ve described above.
I won’t stop formulating my ideas. I wont stop using my own time to further my knowledge so that I can pass it on to students that are interested. But I would like some acknowledgement that the current system employed for gauging my workload is out of kilter with reality. And for those students that put the effort in and by doing so make my classes enjoyable, I am extremely grateful. As for the rest, well I suppose ignorance is bliss.
Higher education, students, the strikes and me*

It was somewhat disappointing to read some of the comments purportedly from a university student in our local newspaper the other week. Critical of the current UCU industrial action and its impact on students, the student suggested that lecturers knew what they were signing up for and should just get on with it. I found it interesting and somewhat incongruent with what the national student union stance is (actually, I was livid). I know there has been a response to the article from the local union representative and other comments perhaps suggesting that my previous blog should be read (I wouldn’t think anyone in their right mind would have signed up for what I described). But just to be clear, I signed (or my union did on my behalf) a contract that states I am required to work 37 hours a week with the occasional evening or weekend work and that the normal working week is Monday to Friday. I take the meaning of ‘occasional’ as the definition found in the English dictionary (take your pick as to which one you’d like to use), which is not ‘permanently’ or ‘all of the time’ or ‘ad infinitum’. I can only speak for myself and not for my colleagues, but I don’t mind working a little longer at times and working the weekend to do marking or open days, but I didn’t sign up to be working all of the time. So, for me the industrial action is not just about my working conditions but about a contract, a legal obligation, which I am fulfilling but my employer seems to suggest that I am not because I am not working far in excess of my contracted hours. That to me, is illogical.
I remember a discussion where a senior manager stated that bullying included giving someone excessive workloads. I wonder whether that means that most lecturers are being bullied by management, isn’t there a policy against that? And then I seem to recall that there is some legislation against inequality, would that not include paying lower wages to women, disabled staff and people from minority ethnic groups? Systemic bullying and discrimination, not a pretty picture in higher education.
But perhaps the most important point is that as lecturers we don’t want to impact our student’s education, and this shouldn’t be about us versus the students. It’s what management would like because it detracts from so many issues that plague our higher education system. Students should quite rightly be unhappy with their lot. A system that plunges students into a lifetime of debt that they will rarely if ever be able to repay and at the same time lines the pockets of private companies seems to me to be immoral. A system that requires students to pay extortionate fees for accommodation is completely bonkers especially when it means the less affluent students have to work to afford to live. A system that requires students to study for approximately 46 hours per week in semester time (If we accept that they are entitled to holiday time) seems overly punitive. Couple this with the need to work to afford to live and it becomes unsustainable. Add to that any caring responsibilities or anything else that complicates their lives, and it starts to look impossible. I and my colleagues are not really surprised that so many fail to properly engage, if at all, and that there are so many stressed students and students with mental health issues. Of course, if we add to that individual capabilities, think unconditional offers and low school grades and let’s be honest widening participation becomes simply a euphemism for widening deBt, misery and, more importantly establishment profit.
The students were on strike for one day the other week, someone asked me why, well I rest my case. Whilst I understand student anger about the strikes, that anger is directed at the wrong people. We all signed up for something different and it’s simply not being delivered.
*The first part of this entry can be found here.
Higher education, the strikes and me

I joined the UCU last year, the first time I’d ever been a member of a union in my 43 years of working life. Admittedly, thirty years of that working life was spent in policing where membership of a union was unlawful. Yes, there was the Police Federation but to be honest it was a bit of a toothless tiger. During my career I saw successive governments hack away at pay and conditions in policing, sometimes only to be halted from catastrophic changes when they thought there might be an all-out mutiny, an example of which was the reaction to the Sheehy Inquiry in the early 1990s. In that policing career I was called upon to be involved in policing of pickets, sometimes peaceful, sometimes not. I never thought about joining a union or being part of a picket and when I started a second career in Higher Education, I didn’t think about it then. But my experiences in higher education over the last few years has driven me to join a union, mismanagement in various guises, has driven me to join.
I thought it somewhat ironic when I first saw the UCU posters declaring ‘we are at breaking point’; too late I thought, I’ve already been broken, and whilst I may have recovered, the scars are still there. Thirty years of policing, with all the horrors, the stresses and the strains didn’t break me, but 7 years of higher education managed to do so.

A couple of years ago, having been ill, resulting a short stay in hospital, I found myself on a farcical fast track of phased return to work. I managed to get back to some form of normality with the help of my colleagues, who took the brunt of my workload; I will return to that later. The new normality was however short lived, Covid hit, and we all went into lockdown and teaching online. It seemed that we might weather the storm and later the same year, amidst reported complaints from students about lockdowns, teaching online and mental health, our institution like nearly every other university in the country vowed there would be face-to-face teaching. And of course, if you promise it, you have to deliver it, particularly if you are under pressure from national student bodies about refunds and the like. As Covid took hold in earnest, as reports came in about people dying in the thousands, as the proliferation of news suggested who were the most vulnerable, and as we saw 50% of our team leave to join other institutions, our managers continued to insist that we do face to face teaching. Three members of staff could work 5 days a week, teaching over 250 students. The maths was confounding, the incredibility of it all was only surpassed by the staggering management determination to ensure that at least 2 hours of face-to-face teaching took place. The breath-taking simple-mindedness saw suggestions of cramming students, 40 at time into hired, poorly ventilated, venues. The risks were quite simply ignored, government guidelines were side-lined as were the university’s promises of a Covid secure environment. It was apparent, nobody cared; all that mattered was delivery of 2 hours of face-to-face teaching. The university had decreed it and so it had to be done.
If that wasn’t bad enough, our team had to endure machinations around how many new staff to advertise for. Three had left to be replaced by two because of the uncertainty around student recruitment. Even when we had ridden the wave of Covid, if we survived it unscathed, we were to be worked to the bone. The fifty to sixty odd hours a week would have to be increased. Nobody cared, just do what you are told and get on with it. Make use of associate lecturers, we were told, when we had very few and they were threatening to leave. Recruit more, from where we asked and what about their training? Such trivial matters were met with stony silence, face to face teaching, that was the mantra.
I remember one meeting, my colleagues will tell you about one meeting, where enough was enough. I was done and I couldn’t do anymore, I didn’t argue, I didn’t get cross, I just stopped, numbed by the sheer callousness and stupidity of it all. Signed off sick with work related stress I was told I was mentally burnt out. I was asked whether I ever switched off from work, the answer was no. Not because I didn’t want to, of course I did. But with lectures to prepare and deliver, with modules to manage, with Blackboard sites to build, with expectations of visiting schools and working open days, with expectations of helping with validations, with the incessant marking and second marking with dissertation tutorials and personal academic tutorship and the myriad of other tasks, I couldn’t switch off. Working evenings and weekends to keep up has been the norm, working even harder to buy space to take annual leave became unmanageable. Hollow words from management suggesting we have to take our annual leave. Hollow because they do not give you the time to do it. An extra closed day was the reward for our hard work, thank you, I worked that day as well. And after my absence from work, another attempt at fast tracking my phased return. And a return to full time work just meant a continuation of the fifty hours plus working week. My colleagues took a lot of work, too much work, to try to help manage workloads. So not just a return to challenging workloads for me but a guilt trip as well, as I felt I hadn’t been pulling my weight. On the one hand the institution makes the right noises, Covid safe environments and occupational health assistance and on the other its managers give scant regard for the human beings that work for them. Utilising outdated and unfathomable workload management tools, they manipulate data to provide a thin veneer of logic and fairness. If ever there were a good example of neo-Taylorism, look no further than higher education.
I’ve been on strike because of what happened to me and because of what is happening to my colleagues across the country. A failure to acknowledge working conditions, a failure to treat staff with dignity and respect and a failure to provide equal opportunity shows how little managers care for higher education vis-a-vis profit. I’ve been on strike because I don’t want my colleagues to be burnt out. I’ve been on strike because I don’t know how else to try to change the future for those that work in higher education. I don’t want to strike, I don’t want to impact my student’s education, but my colleagues are at breaking point, what else should we do?
Covid-Universities and what if

Over the past week or so there have been some mutterings about whether it is safe to open up universities. There is the advice from the scientific advisors (Universities get some Indie SAGE advice on reopening campuses in September) and some thoughts from academics ‘Why universities must move all teaching online this autumn’.
As we move closer to the start of term, so my dread of what is ahead comes into sharper focus. I try to imagine what it would be like and try to reassure myself that the risk assessments have been done and the reassurances that the universities are Covid safe are true rather than simply fantasy and wishful thinking.
In this safe environment I imagine that the number of students and staff on campuses will be carefully managed as it is with many large stores.
I imagine that all staff and students will be wearing face coverings. This is not for protection of themselves, as the use of coverings is a somewhat altruistic venture, I cover my face and protect you and you cover yours and protect me.
I imagine that all thoroughfares will be marked and monitored. Social distancing is important, and we need to be at least a metre apart.
I imagine that the classrooms will be laid out in such a way that social distancing can be maintained and that the classrooms will be well ventilated, even in the middle of winter. I imagine all the chairs and desks and any other equipment will be wiped down after each session.
I imagine that face to face teaching will be limited and interactions with multiple groups of students will be severely curtailed to ensure lecturers are not put at unnecessary risk. I imagine each class will comprise only a few students to minimise risk.
I imagine that anyone who is symptomatic will not attend a university and will after being tested self-isolate. I imagine that all the people they have been in contact with will do the same for a whole, boring, 14 days.
I imagine that the universities’ management will be at each university, leading from the front. They will be checking to ensure the safety of students and staff. They will be mixing with staff and students, receiving feedback and continuously monitoring. I imagine the safety of the students and staff is paramount.
And then I think, what if…
What if campuses are a free for all. Students can come and go as they please, there is no monitoring of volumes. Or what if there is, but it is impossible to enforce with limited staff to do so. And those staff tasked with this endeavour are at greater risk due to the proximity with large volumes of students.
What if people decide not to wear face coverings or having got into the building decide to take them off or several people are exempt for some reason or another. Altruism has gone out of the window. I’m a criminologist and I know that people break the rules for all sorts of reasons and the only certainty is that some people will break the rules.
What if social distancing becomes all too difficult. Many of us have experienced it in stores. A one-way system works for most, but a significant number just don’t abide by it, for whatever reason. People break rules.
What if the social distancing in classes is impossible, there just isn’t enough classes to maintain it with the volume of students on the course. What if ventilation is impossible, other than air conditioning, some classes are in the middle of buildings. Who will clean the chairs and equipment after each class? Go to a restaurant and tables and chairs are wiped down after each use so who will do it at a university?
What if lecturers have to teach multiple groups face to face as there are not enough staff to spread the load. Teaching in a classroom for two hours multiple times in a day with different groups each time must surely expose lecturers to much greater risk.
What if students are of the age group where they are more likely to be asymptomatic? How many that are infected might be at a university, spreading the virus around campus and around the locality. Even if they are symptomatic, how likely are they to self-isolate? Judging by the street parties and illegal raves reported on the news, there is a good chance that some will break the rules. Let’s be realistic, if you are only likely to suffer affects akin to a cold, why would you be that bothered about social distancing or self-isolation?
And finally, what if all managers avail themselves of the much-vaunted government advice, work from home if you can. Leadership from the rear, the bottom line is more important than the safety of others. We can of course dress this up in management psychobabble about what the students need.
Never mind, ‘Tally ho and all of that sort of thing and over the top we go’*.
* For those of you that are lost at this point it might be worth a visit to the last episode of Blackadder Goes Forth.
Imagine and what if…

‘Imagine’, a simple word and one that evokes memories of a song written by John Lennon and released in 1971. In that song we are asked to think about ideas that would perhaps lead us into notions of utopia, if only the ideas were true. Though, often what we see as a simple solution proves to be far from simple and in each solution, lies a paradox that gives lie to the fact that our solution was a solution at all. If we imagine a solution or a scenario we should also ask ourselves ‘what if’. ‘What if’ that were true, what would it look like and what would the consequences be? I like the idea of ‘what if’. ‘What if’ allows me to jump ahead, ‘what if’ allows me to see whether a solution would work, ‘what if’ allows me to play out various scenarios in my mind and ‘what if’ causes me more trouble than imagine. In imagine I can dream, in ‘what if’, I tear those dreams apart, dissecting each bit into practical reality. A reality that has its basis in science and my limited knowledge of human nature. And so, I’d like to begin my journey of ‘imagine’ and ‘what if’.
I suppose my thinking behind this short piece was to set the scene for a number of other pieces without trying to explain the background and rationale of each piece. ‘Imagine’ and ‘What if’ are the rationale. Perhaps the idea might provide a spark for other bloggers, I hope so. And so, I begin….
Imagine a chain of nice restaurants (not the greasy spoon type but perhaps not the Michelin star type either), each restaurant with its own chef. Imagine the work that goes into running a restaurant*, for those of you that watch MasterChef, ‘it isn’t hard to do’. Let’s start with the basics.
Well of course there is the food. Decent food, requires decent ingredients. So, sourcing the ingredients is important, a fair amount of research required to do this and then of course there is the logistics of purchasing the food at the right time in the right quantities and ensuring the quality at the same time.
Then there is the menu, what is put onto the menu is carefully planned around what ingredients are available, what the chef wants to produce and what the customer might want. If the theme of the restaurant is Vegetarian cuisine, there is little point in putting a chicken Balti on the menu. The actual menu needs to be produced, not some scrap of paper, it needs to be carefully planned, printed and delivered. The food then needs to be cooked and served. There is a lot of planning and careful consideration that goes into this. Dishes are tried and tried again until they are right and are aesthetically pleasing on the plate. The customers need to be looked after in the restaurant, shown to their tables, their orders taken, and drinks served.
Imagine how the restaurant is advertised, perhaps on Facebook, maybe its own website and imagine what the advertising would promise. Perhaps a congenial atmosphere, good food and fine service. Imagine you can book online. Imagine the amount of work that goes into building that website or Facebook page. Imagine the work that goes into servicing the bookings. Imagine the organisation of running a restaurant. So, what if…
The chef was responsible for:
- The design and implementation of the website or Facebook page
- The planning, sourcing and cooking of the food
- The design and printing of the menu
- The taking of the orders and the delivery of the food to the customers
- In fact, the chef was responsible for delivering just about everything.
What if…
The customers that came to the restaurant decided they don’t like Vegetarian cuisine and are more at home with burgers and chips, but somebody told them it was a good idea to try the restaurant, or maybe they didn’t have anything better to do on the day.
The restaurant chain managers decided that more customers were better for business and they crammed in as many as they could each day, whilst berating the chef for not servicing the website bookings in line with published timelines.
The restaurant managers decided that the chef could run it all on their own as it is better for the bottom line.
What if…
The feedback from customers is filled with complaints about the untimely service, the crammed conditions and the fact they don’t like Vegetarian food and couldn’t understand why burgers and chips weren’t on the menu as well.
The management scrutinise the restaurant Facebook page or website looking for inaccuracies or areas that don’t fit the restaurant chain’s USP and appear to have little interest in the food produced or the service given to customers.
The management introduce new policies to ‘ensure better customer service and a better customer experience’. The policies increase the workload for the chef.
Just imagine you are that chef ….

NB I apologise to all chefs out there. As with anything in life we have little idea of the amount of work something involves until we have to do it ourselves.