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Information overload

If you’re anything like me, the last few weeks you’ve probably found yourself fighting your way through a tsunami of information that’s coming from all directions. Notifications are going into overdrive with social media apps, news apps and browsers desperate to deliver more and more content, at ever increasing frequencies. Add to this all the stories, videos and memes friends and family are also sharing and it’s hard to know where to look first. The sheer volume of content makes it harder than ever to know what is fact, fake or opinion. In honesty, it can all be a bit overwhelming.

How do you even begin sorting the information that’s being thrown at you when you can’t keep up with how quickly your news feeds are moving

1. Sort the fact from the fiction

There’s nothing like a pandemic to send the fake news mills into overdrive. Many are easy to spot, the 2020 version of an urban myth (My neighbour’s, brother’s dog is a top civil servant and says….) others are much more sophisticated and purport to be from trusted sources. The Guardian (Mercier, 2020) reports on the danger of these stories and the tragic consequences that can occur when people believe them.

Why are we so susceptible to fake news stories though? They use “truthiness” to play on our fears and biases. If it sounds like something we think could be true, if it confirms our prejudices or worries, we’re more likely to believe it.

Fact checking is more important than ever. Take a moment to think before you share – what is the source? where are their sources? For more tips on spotting fake news check out this guide (IFLA, 2020) or use an independent reputable fact checking site such as Full Fact. This blog article from the Information Literacy Group (Bedford, 2020) pulls together a selection of reliable information sources related to Covid-19.

2. Bursting your bubble

Personalised content from news feeds can be useful, but we often don’t even realise the news stories and content we’re seeing in apps has been chosen by an algorithm. Their purpose is to feed us stories they think we will like, to keep us reading longer. This can be convenient, but it can also be misleading. We get trapped in a filter bubble that feeds us the type of content we like and usually from a perspective that agrees with our own way of thinking.

Sometimes we need to know what else is going on in the world outside our specific areas of interest though and sometimes we need to consider viewpoints we don’t necessarily agree with, so we can make an informed judgement.

These algorithms can also get things wrong. My own Google news feed weirdly seems to think I’m interested in anything vaguely related to British Airways, Coventry City Football Club and Meghan Markle (I’d like to state for the record I’m not particularly interested in any of these things). This is without considering the inherent biases they have built into them, before they even start their work (algorithm bias is a whole other blog article in itself).

It’s human nature to want to hear things that agree with our way of thinking and reinforce our own world view, we follow people we like and admire, we choose news sources that confirm our way of thinking, but there is a risk of missing the bigger picture when sat in our bubble. Rather than letting the news come to you, go direct to several news sources (maybe even some that have a different political leaning to you, if you feel like being challenged). Be active in seeking news stories, rather than passively consuming them.    

3. Step away from the news feed (when you need to)

It’s a bit of a balancing act, we need to know enough to be informed and stay safe without spending 24/7 plugged in. We’re not superhuman though and sometimes we need to accept that just because it’s on our feed, we’re not obliged to engage. Give yourself permission to skip stories, mute notifications and be selective when you need to. We all have different saturation points, mine will vary day to day, but listen to yourself and know when it’s time to switch off. If it helps, set reminders on your apps to give you a nudge when you’ve spent a certain amount of time on them. The Mental Health Foundation (2020) have some tips for looking after your mental health in relation to news coverage of Covid-19.

If you need help finding information or want support evaluating sources the Academic Librarian team are offering  online tutorials and an online drop-in service. You can also contact us by emailing librarians@northampton.ac.uk

Cheryl Gardner

Academic Liaison Manager, LLS

References

Bedford, D. (2020) Covid-19: Seeking reliable information in difficult times. Information Literacy Group [online]. Available from: https://infolit.org.uk/covid-19-seeking-reliable-information-in-difficult-times/ [Accessed 31/03/2020].

IFLA (2020) How to spot fake news. IFLA [online]. Available from: https://www.ifla.org/publications/node/11174 [Accessed 31/03/2020].

Mental Health Foundation (2020) Looking after your mental health during the Coronavirus outbreak. Mental Health Foundation [online]. Available from: https://mentalhealth.org.uk/publications/looking-after-your-mental-health-during-coronavirus-outbreak [Accessed 31/03/2020]

Mercier, H. (2020) Fake news in the time of coronavirus: how big is the threat? The Guardian [online]. 30th March. Available from: https://www.theguardian.com/commentisfree/2020/mar/30/fake-news-coronavirus-false-information [Accessed 31/03/2020].

Never fear…. Spring is almost here

David Hockney (2011) The Arrival of Spring in Woldgate, East Yorkshire, 2011
https://shop.royalacademy.org.uk/david-hockney-arrival-of-spring-poster

There is no doubt, we are living in a time of crisis. Everywhere we look there are signs of disorder, disruption and chaos, impinging on our real and virtual lives. You can see it in the faces of family, friends, colleagues, the old and the young from children to pensioners, and everyone in between. There is nothing else on anyone’s lips beyond what they’ve heard, what they’ve seen, how they’ve prepared, or haven’t for this human disaster. Scientific words like Covid-19, Coronavirus, criminological words such as isolation, criminalisation and newly minted words; social distancing are being pushed into conversations. These appear alongside the more prosaic questions, which shops have bread? toilet rolls? milk? eggs? Is this open, is that open, can I get there, am I allowed to go out?

Over the past week I have seen this fear develop, evolve and spread. It threatens to swallow us all up in our panic. Many people, myself included, are desperately trying to maintain the everyday, the mundane, some routine, some semblance of normality. My institution is trying to be supportive, lots of extra email, how to move your teaching online, what advice to give students, how to look after your mental and physical health and that of others, at a time like this. All of this advice is well-intentioned and aims to alleviate fear, after all scientia potentia est, or so we are told.

The problem with trying to recreate our real lives in a virtual environment is far more profound than simply changing our modes of operation. When people are worried, frightened and saddened, no amount of pretending that it is “business as usual” will distract them from the everyday lived experience. We can pretend, but when you are worried about your own health, that of your family, when you don’t know where you are going to be able to get the basics of life from, and for many, how on earth you will be able to pay for it with limited or no income, everything else pales into insignificance.

So far we have seen so much evidence of privilege: those that aren’t worried because they’re healthy, those that stockpile food and other essential products, because they can afford to and those that isolate themselves in the lap of luxury, because they have access to money, property and contacts. All of which feeds the fear by the second, minute and hour. Competing with this negativity are the stories around kindness, the narratives from the NHS, the police, carers, shop workers, the list goes on showing that the human spirit is still burning strong, that we have a choice about our behaviour, our thoughts and our feelings. That we can make a difference, if only we want to.

This week has felt like a nightmare, so dark, so stressed, the walls are closing in on all of us, forcing us into confinement. We look out of the window and nobody is moving outside. It has all the ingredients of my favourite genre, dystopic fiction, but this time we’re all fully immersed and we have no idea how the novel ends. How many will die, how many will find their finances, relationships, employment, education disrupted and/or destroyed?

That changed for me yesterday, when I stumbled upon a message from the artist David Hockney. The message was incredibly simple ‘Do remember they can’t cancel the spring’. I should declare in advance, I am a little biased, he’s one of my favourite artists, but with Hockney’s simple statement he touched on a profound truth. We are humans, infinitely resourceful, extremely adaptable, incredibly social.

Look after yourselves and each other, if not face to face, then virtually. Check in, touch base and create a life line for each other. But also remember to take some time away from the screens, look out of the window and remember the world is still a beautiful place, filled with many wonders, including humankind.

David Hockney, (2020), Do Remember They Can’t Cancel the Spring
https://www.theartnewspaper.com/comment/a-message-from-david-hockney-do-remember-they-can-t-cancel-the-spring?fbclid=IwAR2iA8FWDHFu3fBQ067A7Hwm187IRfGVHcZf18p3hQzXJI8od_GGKQbUsQU

Navigating Mental Health at University

To navigate means to travel along a desired path, one which has been planned and prepared for, one which you have intended to travel along; and if you deviate from that path then you prepare the necessary tools to get back on the right track. In terms of our Mental Health something which I consider to be an extremely delicate aspect of human beings that must be nurtured and cared for just like any other part of our body and yet many of us do not place value in it or ignore it to the point of crisis.

I would like to share some very raw and personal stories throughout this blog to inform you on the value of managing a mental health crisis whether it be for yourself or someone you know, the following accounts will reflect upon the importance of caring for our mental health and what happens when we don’t, I hope that this information may prove to be invaluable one day.

From a very young age I was met with difficulties, both parents were heavy drug users and after my arrival on this planet my father left and I wouldn’t meet him again until I was around 10 years old, My mother without a job and 3 children continued to abuse drugs and so me and my brothers lived with my grandparents. Throughout my childhood I experienced panic attacks and zero confidence, I felt unloved and unworthy and so as we all know our childhoods greatly affect our adulthood. At 19 years old I decided I would escape from my reality and travel Australia leaving my dead-end relationship and my wonderful friends and my extremely complicated family. Upon my arrival in Oz land I truly felt free for the first time in my life and I had so much ahead of me. So young, hopeful and slightly naive I travelled to central Australia in my 3rd week where I embarked on a tour with 8 other people to travel further south, this tour however was pivotal in the downward spiral of my Mental Health. It would be on the 3rd day of the tour that all the backpackers enjoyed some beers together whilst watching a truly magical sunset over Uluru and it was later that night that I would be locked in a bathroom with the tour guide leader having been drugged and then raped. Rough I know. For many years I abused my body and my mind and grew an overwhelming addiction to not getting better via drugs and alcohol and bad people. And If I am completely honest it’s not until this new year (2020) that I finally feel free from the clutches of that horrific event. Getting better takes time, and it’s been 5 years since I went to Australia, but the important point I’m trying to make here is that for 5 years I’ve mostly ignored my problems and so they have festered. Some years ago I tried Cognitive Behavioural Therapy/Talk Therapy via the NHS and it really did help me for a small amount of time, but unfortunately the NHS is under a lot of pressure and so I only had these appointments for around 3 months most of it was self-help homework to help me understand my emotions better, and what I call my ‘Brain Doctor’ really cared and made me realise my childhood and being raped was not my fault, and if you can take anything away from this blog post then remember that you are not at fault, you are human, and if you need help then that’s okay.

So fast forward a few years, and I’ve plucked up the courage to come to University, I have the support of my partner who I live with, in our lovely apartment in the town, my wild childhood friends, and a very dysfunctional family, however I now have the added support of those at the University. However let me just say University life is definitely not easy, I’ve been kicked out of my accommodation whilst having to complete a 72hour TCA 3000 word essay, working out of a room with none of my belongings around me trying to revise for exams during exam season whilst extremely ill and massively depressed trying to figure out where I would be living, I’ve had to rush from lectures to get to the hospital to take care of and feed my extremely ill Granda, and just last November I started taking Anti-Depressant medication for the first time and a week later found out I was pregnant, whilst supporting my suicidal friend and repairing my relationship with my mum. Now I’m not going to say that if I can get through that then you can get through what you’re going through because the weight of our issues can be heavier to one person than the other, but the one thing I did differently throughout all of this compared to how I handled childhood problems and the rape, I actually spoke to people, I spoke to my partner, my friends, my family and for the first time I fully opened up to people at the University, it started with a tutor so I could request an extension (oh because of course during all of this I had like 50 essays to complete), then my personal tutor so my non-attendance at lectures could be excused, it was that conversation that led to me writing this blog post! And from that it continued, I then spoke to Assist and the Student Support Team to figure out whether having a baby whilst studying was even a viable option, and it was but I knew in myself I did not have the strength to embark on that particular journey and my choice was supported not just by my friends, family and partner but also by the University via supportive emails from tutors, and being allowed mitigating circumstances on assignments I just couldn’t complete right now. Support comes in many different forms but it’s so important that you open up otherwise how can anyone support you, you don’t even have to say what’s wrong you just need to let someone know something is wrong and when you’re ready and comfortable you can open up and get the help that you might need.

So at Northampton University there is a great deal of support available to us students all it takes is an email or popping by a drop in session, I understand that in itself can be a difficulty trust me I’ve made many appointments and not turned up and if you feel that way also then what I’d recommend is maybe asking a friend to go with you or letting your personal tutor know so they could offer some advice on how to deal with that because there really are people who want to help you become the best you that you can be.

Our greatest glory is not in never falling, but rising every time that we fall – Confucius

  • Assist – Assist can give you advice and guidance for managing your disability whilst studying, for me they helped with a DSA application regarding my Anti-Depressant medication, the DSA application will give me the opportunity to have 6 appointments with the counselling team who can further help me work through my issues by providing me with a safe and comfortable space to talk. https://www.northampton.ac.uk/student-life/support/about-assist/ ASSIST@northampton.ac.uk

If you have been affected by any of the issues I have discussed during this blog post and your struggling to manage or cope with these issues then you can also use any of the following services;

If you have been affected by sexual assault;.

https://www.northamptonshirerapecrisis.co.uk/ (Northampton Local Centre).

https://www.nhs.uk/service-search/other-services/Rape-and-sexual-assault-referral-centres/LocationSearch/364 (Find sexual assault referral centre in your home town/local area).

https://www.nhs.uk/live-well/sexual-health/help-after-rape-and-sexual-assault/

https://www.nhft.nhs.uk/serenity

Other helpful support (local and national)

https://www.mind.org.uk/

http://thelowdown.info/

https://www.mentalhealth.org.uk/

Hillsborough 30 years on. A case study in liberating the truth

https://twitter.com/lfc/status/

Dr Stephen O’Brien is the Dean for the Faculty of Health and Society at the University of Northampton

Before I start this blog, it is important to declare my personal position. I am a lifelong supporter of Liverpool Football Club (LFC) and had I not been at a friend’s wedding on that fatal Saturday in April 1989, I may well have been in the Leppings Lane end of the Hillsborough stadium in Sheffield. I have followed the unfolding Hillsborough phenomenon for 30 years now and like the football club itself, it is an integral part of my life. To all caught up in the horrific events of Hillsborough, I echo a phrase synonymous with LFC and say; “You’ll Never Walk Alone”.

On April 15th, 1989 ninety-six men, women and children, supporters of Liverpool Football Club, died in a severe crush at an FA Cup semi-final at the Hillsborough Stadium, Sheffield. Hundreds were injured, and thousands traumatised. Within hours, the causes and circumstances of the disaster were being contested. While an initial judicial inquiry found serious institutional failures in the policing and management of the capacity crowd, no criminal prosecutions resulted, and the inquests returned ‘accidental death’ verdicts. Immediately, the authorities claimed that drunken, violent fans had caused the fatal crush. In the days and weeks following the disaster, police fed false stories to the press suggesting that hooliganism and drunkenness by Liverpool supporters were the root causes of the disaster. The media briefing was most significantly demonstrated in the headline “THE TRUTH” which appeared in The Sun newspaper immediately after the event devoting its front page to the story and reporting that: ‘Some fans picked pockets of victims; Some fans urinated on the brave cops; Some fans beat up PC giving life kiss’. What of course we appreciate now is that this headline was far from truth, however the blame narrative was already being set. For example, Chief Superintendent David Duckenfield, the match commander on the day, misinformed senior officials from the Football Association that fans had forced entry causing an inrush into already packed stadium pens. Yet it was Duckenfield who had ordered the opening of the gates to relieve the crush at the turnstiles. Within minutes the lie was broadcast internationally.

Blaming of Liverpool fans persisted even after the Taylor Report of 1990, which found that the main cause of the disaster was a profound failure in police control. While directing its most damning conclusions towards the South Yorkshire Police, it also criticised Sheffield Wednesday Football Club, its safety engineers and Sheffield City Council. However, following the Taylor Report, the Director of Public Prosecutions (DPP) ruled there was no evidence to justify prosecution of any individuals or institutions. On a more positive note, the disaster did lead to safety improvements in the largest English football grounds, notably the elimination of fenced terraces in favour of all seated stadiums.With the media allegations unchallenged and in the absence of any imminent prosecutions the families of the 96 hugely supported by the people of the City of Liverpool and it’s two football clubs began an exerted and prolonged campaign for truth and justice. In late June 1997, soon after the election of the Labour Government and following a concerted campaign by families, the Home Secretary Jack Straw proposed an unprecedented judicial scrutiny of any new evidence and appointed senior appeal court judge and former MI6 Commissioner Lord Justice Stuart-Smith to review further material that interested parties wished to submit. A large volume of new material was presented. However, Stuart-Smith rejected the new evidence concluding that there was no basis for a further public inquiry or new material of interest to the DPP or police disciplinary authorities. Undeterred by such a devastating outcome the families undertook a series of private prosecutions again to no avail.

It is important to note that public inquiries, convened in the aftermath of major incidents such as Hillsborough or to address alleged irregularities or failures in the administration of justice, should not be considered a panacea but provide an opportunity to speedily ensure that management failings are exposed to public scrutiny. They are popularly perceived to be objective and politically independent.  On the other hand, they also have the potential to act as a convenient mechanism of legitimation for the state. It appeared to the families that the various inquiries that followed Hillsborough were incapable of surfacing the truth as the cards were stacked in favour of the state.

Roll forward to 2009. On the 20th anniversary, invited by the Hillsborough Family Support Group, Minister for Health Andy Burnham MP addressed over 30,000 people attending the annual memorial service at Liverpool FC’s Anfield stadium. Whilst acknowledging the dignity, resolve and courage they had exhibited in all the events of the previous 20 years he offered support and hope that their struggle would be further supported by the MPs in Liverpool as a whole. The cries of “Justice for the 96” that rang out that day heralded a turning point. Consequently, in December 2009, following the families unrelenting campaign, the Bishop of Liverpool, James Jones, was appointed to chair the Hillsborough Independent Panel. It was given unfettered access to all the documentation that had been generated in all the enquiries and investigations to date. The outcomes of their deliberations were presented in closed session to the bereaved families at Liverpool’s Anglican Cathedral on 12 September 2012, the report concluded that there was no evidence among the vast documentation to support or verify the serious allegations of exceptional levels of drunkenness, fans with no tickets or violence. The bereaved families and survivors were overwhelmed by the unqualified exoneration of those who died and survived. Shortly after, the Prime Minister David Cameron responded in detail to a packed House of Commons. He made a proper apology to the families of the 96 for all they have suffered over the past 23 years. In April 2016, a special Coroner’s Court ruled that the Hillsborough dead had been unlawfully killed and a campaign for justice that had run for well over two decades was concluded.

This year will be the 30th anniversary of that tragic event and I believe it is fair to say that the ensuing years have provided us with a troubling case study with features of institutional cover up, the power of the state, the Establishment, the resilience of the victim’s families, community and a social movement which Scraton (1999, 2013) refers to as an alternative method for liberating truth, securing acknowledgement and pursuing justice. Scraton has written extensively on the disaster and the subsequent events. He draws on human rights discourse to show how ‘regimes of truth’ operate to protect and sustain the interests of the ‘powerful’. He examined in detail the formal legal processes and their outcomes regarding Hillsborough and demonstrated how they were manipulated to degrade the truth and deny justice to the bereaved. He exposed the procedural and structural inadequacies of these processes and raised fundamental questions about the legal and political accountability of the instruments of authority. The broader socio/legal policy question that emerges from Hillsborough is whether ‘truth’ can ever be acknowledged and institutionalized injustices reconciled in a timely fashion when the force of the state apparatus works to differing ends. Time will only tell. In 2019 there are many other tragic examples where we could replace Hillsborough with Orgreave, Lawrence, Windrush, Grenfell. Let’s hope that it doesn’t take 30 years for truth and justice to emerge in the future.

References

Scraton P., (1999) Policing with Contempt: The Degrading of Truth and Denial of Justice in the Aftermath of the Hillsborough Disaster.  Journal of Law and Society 26, 3, p273-297

Scraton P., (2013) The Legacy of Hillsborough: liberating truth, challenging power Race and Class, 55, 2, p1-27

The Unbreakable Bond of Criminology

Every student has a different experience in their studies, be it through what they have studied, who they studied with or even where they studied. “Team Cops and Robbers” studied the same degree, the same modules at UON, yet we had different experiences. However what we share (and are all very fond of) is how positive the experience was, tackling the stresses (and joys) of the degree as a trio. We each offer a brief overview of our experience as a member of “Team Cops and Robbers”, who graduated in 2015 and still remain very involved in each other’s lives…

Jes: I was a late comer to Team Cops and Robbers, as Emma and Leona had already bonded without me (rude I know!). We were thrown together in Drew’s 2nd year History module, where there were only a few Crim students – so they didn’t get much of a choice with regards to me joining, the then, duo. And the rest as they say is history! What stemmed from there is quite remarkable; we all had own our strengths when it came to Crim. My recollection is Emma knew everything about everything, Leona kept us all motivated and on top of our seminar preparation and I kept us glued to the library and bossed us around -especially with group work (my car Geoffrey was an unofficial member of the gang taking us to and from Park campus). Although we took the same modules, due to our differing interests, we all did different assignment questions and had very different ways of writing and tackling assessments. In my third year, I distinctly remember Emma and Leona reminding me to take time to myself and to not live 24/7 in the library; and had they not been there to encourage me to breathe, it is likely I would have burned out! They were not afraid to question my views, or understanding, or challenge my bossy attitude when it came to group work, for which I am very grateful! And still today, even though we are no longer studying together, they keep me motivated with the MSc, sending me motivational gifts as a reminder that even though they are not studying with me, I am not alone! My academic journey would have been very different had it not been for our trio, and likely would not have been as successful.

Leona: Sometimes being in class with friends can be detrimental as you end up spending so much time having fun, you end up forgetting the work side of uni. However when you meet friends who are so determined to do well and hard-working, it can really motivate you to push yourself. Myself, Jes and Emma became a power trio; encouraging each other, motivating each other and always making sure we were working together for group projects. We are all completely different when it comes to learning but I think these differences really helped us. Learning from them really helped me to improve my own standard of work, and having the girls’ input and guidance throughout, really encouraged me and helped me gain confidence in my own voice. Plus it made doing all the studying we did much more bearable. I’m sure sometimes it took us longer to get through everything as we would be half working, half chatting, but as a trio it meant we could help each other if we got stuck or go for coffee breaks if we were bored or unmotivated. Having Jes and Emma there with me meant there was always someone there to go through notes with, always someone to explain something in a different way if I didn’t fully understand something, always someone to motivate me when I was exhausted and didn’t feel like working any more. It meant that my viewpoint expanded as I learned from their experiences and that once we had all finished writing our essays we could share them with each other to check, critique and make suggestions for improvement. But more than all that, it meant there was always someone there to help you balance the workload, someone to tell you when to take a break, and to “day drink” in the SU, explore winter wonderland, or have a Disney film day. During my time at uni these girls inspired me to work harder, and to really challenge myself to improve on everything I was doing. Without them there to encourage me and spur me on, I don’t think I would have come out with the grade I did, and I am certain that my uni experience wouldn’t have been half as memorable.

Emma: Meeting Jes and Leona was one of the best things about university. Not just because they are now two very dear friends of mine, but because we were vital to each other’s sanity at uni. I met Leona first in welcome week with a very interesting exchange asking if I was at the right seminar and proceeding to tell her my name, that I was from the south west and that I liked reading about serial killers. Leona reciprocated with the main difference being that she was from the north and from there our friendship blossomed.  Jes was some girl who sat with another group of people. It wasn’t until 2nd year that Jes really came into our friendship group and “Cops and Robbers” was formed. We all had strengths and weaknesses that helped us when it came to group work. Jes was always super, super organised, having her essays completed with weeks to go. Leona was always bubbly and would follow Jes with completing her essay with time to spare. Me… I would research and collect quotes and references and then write my essays with 48-24hrs to go, as I liked the time pressure. This changed in my 3rd year though as being around Leona and Jes, they moulded me and proof read my concepts and challenged me back on things. Any time we had group work, I knew we would do well because as a trio we kicked ass! We did not always have the same views in our seminars and would often debate but we would always leave as friends. Best advice for getting through university sane, is to find people who are fun, you get on with and drive you to be the best.

Hopefully what is clear from each of our perspectives is how important we were to keeping each other (relatively) sane! Your friendship groups during your studies are essential to keeping you happy, but also keeping you motivated! Whilst it is independent studies, and at the end of the day is YOUR degree; the input from friends and family will shape your own ability and attitude. If you find the right group, hopefully you will find that they push you, support you and challenge you!

Student support

JR blog

I recently read Melanie Reynolds’s article in The Guardian ‘Working-class lecturers should come out of the closet,’ and it resonated with me. I was the first generation in my family to go to university and it was difficult. I grew up in a poor socio-economic position, received government allowances, there was a stigma to this, and unspoken expectation that you kept this hidden. When I turned 18 I moved out of home and went to university, from the start I was supporting myself. I worked in a pizza shop, a convenience store, a sandwich shop, and a call centre. I lived pay day to pay day. Starting university felt like learning a new language to me, it was a shock.

I remember one of my first assignments I handed in. I had to print it on lined foolscap paper because I didn’t have any printer paper and I couldn’t afford to buy any. It is all well and good to tell a student to be prepared – trust me I would’ve been if I had the money. This meant I couldn’t afford to print at university either (before the days of online submission!). But I also didn’t know how to print at the university at that stage and I didn’t want to let on to anyone that I didn’t know how, I already felt like I stood out. It seemed that everyone around me had this innate understanding of how everything worked. It seemed like a simple thing, but it was hard to ask for help.

Another time I lost my student card on the train and when I got on the bus to go to university the bus driver asked for it. He stayed at the stop while I literally went through every compartment in my bag looking for it, with everyone watching it just brought feelings of shame. I had to pay an adult fare in addition to the three-zone student fare I had already paid, and those couple of dollars extra made a big difference to me, considering I knew I would also need to replace my student card.

I didn’t feel like I belonged, I didn’t know anyone at university, I didn’t know what services were available, even if I did I would have felt like I was wasting their time – taking away time for ‘real’ students. It was difficult to watch other students be involved in activities and wonder how they found the time and the money. Being in law school made me feel like I didn’t dress right, didn’t talk properly, that I was not connected to the legal profession because no one in my family was a lawyer or judge, I was an impostor. It was very isolating.

What can I say to help – it will get better? That you’ll get over the feelings of impostor syndrome? It does get a little better, for me it took time, realising that I was not alone in these feelings, that many students had the same questions, and to build the confidence to speak up. There was a lot of pressure to succeed and this is something you need to manage.

I try to be open about my experiences with my students so that they may feel more comfortable approaching me with their issues. To me there are no stupid questions. One of my most disliked words is ‘just’ – ‘well you just do this’ the expectation that you’ll ‘just’ know. I don’t expect my students to ‘just’ know. When I ask students to tell me when they are having difficulties I truly mean it. This is my job and it is the university’s job to support you. Starting university can be overwhelming. So, remember students ALWAYS ask me for help, email, phone or in-person.

What can we do as educators? Universities and their staff need to be pro-active in connecting with students and providing assistance – not ‘do you need help?’ but ‘what can I do to help?’ We need to seek to bridge the gap and bring equity to our students, not just equality.

For all students there are support services available to you at the University of Northampton, please take advantage of them.

Jessica Ritchie

(Very soon to be) Lecturer in Criminology

 

 

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