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Ain’t Nobody Never Muted No Gadget BEFORE No Class!

The cyber-lure and lull in class.

The solutions are simple, though the problem is grand and manifests in many micro ways; it’s so common that it’s difficult to see. Digital distraction looms over classrooms like a heavy fog.

You see them ensnared by invisible threads, blocking hallways and doorways, halted as they stand, transfixed and feverishly glued to their phones. Many arrive with restless fingers tapping away on these small screens. Others make a beeline for the nearest socket upon entering the classroom, clutching chargers and cables like lifelines. Some arrive engrossed in video calls – often on speakers – their faces illuminated by the glow of their screens. Still, others refuse to dislodge and stash their earbuds; perhaps they are simply unaware or incapable? Few arrive untethered from the grasp of cyberspace, their connection to reality tenuous at best. Throughout the session, the anxious behaviours rarely subside, as I witness them struggling to break free from the digital embrace clearly holding them captive.

Upon arrival, most students sit and place their phone right on the desk in front of them, ready to escape into cyberspace at a moment’s notice. Then, come the laptops and tablets. Most have two gadgets or more – including smartwatches – anything to shield them from being here, and anchor them there in cyberspace. A larger part of the educator’s role now is to reach: S T R E T C H into cyberspace and teach students how to anchor themselves here IRL.

Ain’t nobody never muted no gadget BEFORE no class!

Arriving in class, they are poised and prepped by social media for distraction, and entertainingly so. Through hours of rehearsal, they get to pay attention to whatever they want with a mere swipe. This applies to messaging, social media and news, dating family and group chats, spam emails and university announcements. The F2F classroom environment is competing with all this lure of the cyberworld.  In spite of this daily evidence, folks still feel we’re in charge of the focus of our own attention, according to psychologist Prof Sherry Turkle. Worse, all this constant craving and distraction is diminishing our capacity for empathy.

Once distracted, UNESCO reports that “it can take students up to 20 minutes to refocus on what they were learning” according to one study. Subsequent studies have confirmed the attention lull, as have bans on phones in schools. A 2018 study found “More frequent use of digital media may be associated with development of ADHD symptoms.”  When students arrive at university classrooms, it’s a blur. 

Despite our initial hopes, the pull of the wholistic virtual environment has ultimately pushed away F2F dialogue. What’s more, the passive attention paid to social media creates a deficit in our conversation skills. We easily get caught up in the loop of reporting and responding to ‘what google said.’  In Teaching Critical Thinking, bell hooks says smashingly: “we are living in a culture in which many people lack the basic skills of communication because they spend most of their time being passive consumers of information” (44). Like a group of friends out for a night using google reviews to dictate every step, too often conversation in the classroom is reduced to trading ‘what google said’. Little attention is given to who said what and, why. Or, less so, what one thinks.

A low tech class. 

While there are endless Apps, and gadgets to get students involved in learning, the few hours spent in any face-to-face session can be a respite from such hyper-cyber-immersion.

Welcome to class. What’s your name?

Often when I ask my newest students to introduce themselves in class – to say and hear their names called out loud – I am reminded that this part of the classroom experience is a fresh opening-up of the classroom as a learning space. I share my full name and invite students to address me as they please. First-year university students often arrive with the weight of their own names – and identities – from their school days. There are often unseen wounds, perhaps unknown. They often arrive in “our” classrooms primed to refashion their own professional personae. A great introduction is their most important networking tool.

On the first day of second grade at my new school, our teacher said my name was so complicated that she nicknamed me by my initials, D.K., which I was called until I decided otherwise. That happened precisely, and abruptly, in the summer between middle and high school, culminating in September 1989. I remember begging my aunt to take me to the music store so I could buy the new Rhythm Nation 1814 cassette.

By then, most of us had attended this same, small school the whole time, so we all knew one another well. I decided to return as a high schooler, and asked folks to call me Diepiriye, no longer D.K. All did, seamlessly.

What’s more, when we’d have a substitute teacher, several of my classmates would yell out my name when they stumbled in taking the roster.  They’d always stumble. I’d memorised the roster early on in elementary school; I knew I came between J. King and M. Love. I’d wait.

Caldwell, Cannon, Cummings, Dunbar, Eubanks, Friedman, Gage, Howard (getting closer). While waiting for my name, I’d even write sentences in my mind’s eye using the last names of the kids sandwiching mine – King, Kuku, Love. I could see our names lined-up on the printed page, put together in this order – for years – by the hands of fate. I’d manoeuvre the words around in space, hear how they fit together differently, or in phrases. Stevie Wonder would have a field day with these three words.

I wouldn’t understand this until decades later, but this is one of the typical sorts of imagination that comes along with dyslexia. It’s not just that we mix-up letters and words, rather, our imaginations are less fixed to any simple meaning like in neurotypical people’s minds. Love, King Kuku could have many deeper endings than last names, depending on how you see it. I’m depending on you to use your imagination, here, too. Depending on how you see it, the ship is free, or it is sinking.

McConnell, McGimsey, Montgomery, O’Neil, Palma, Palmer…Todd, Trimmer… Watkins, Welsch, Williams.

It seemed like all but I and one of my classmates’ last names were not English (or Anglicised). Not only that, both our two dads were actually from Nigeria, and our were mothers were best friends from college. Not only that, both our parents grew up on the east and west sides of their respective communities/countries. While I have a funny African name – according to kids – my friend had a Christian first name, and his last name is recognisably Yoruba.

Of course, there was never any civil war between the east and west ends of Louisville, Kentucky – both had black ghettos. Also, both our mothers had ‘desegregated’ every classroom they’d ever entered since elementary in that era’s culture wars. Kids were placed on the frontlines of that war, as author Toni Morrison was quick to remind us.

Both our dads had ended up in America on government scholarships at the University of Louisville, in the aftermath of the chaos of the Nigerian Civil War, albeit through radically differing paths. My dad was a Biafran child soldier. His mother rescued him from a camp, and whisked him out of the country. She named me.

Now, as an educator, I hold the roster. Today, in the UK, roster power is even tied to enforcing national borders. Also of critical value, students’ names will be called many times in class: Called upon to read or respond to text; comment on images; offer perspective or analysis; share lived experience; and crucially, pose critical questions to instructors and peers. The classroom is a busy place.

Call me by my Name.      

Too often, in the business of running the classroom, we may overlook simply honouring one another by name, to make the effort to call, recall, and call upon one another in the learning space. As educators, we are called upon to continually demonstrate good practice, shows of good faith.

Everyone uses nicknames in the American South, and uniquely at my school, we called our teachers by their first names. This was one of many ways our ‘liberal’ school broke away from traditional power hierarchies. My second-grade teacher gave me a nickname as a way to shield myself, so I could enter and participate in the learning community untethered. I used this shield until I was strong enough to fly in my own right/light.

University students are in the unique position of fashioning their authentic professional selves. Our students need space to practice calling their names as they wish to be called, professionally. We can share our own curiosity with the stories of all our names, yes, even when we have to be reminded a million times. Yes, even when they have funny African names like Doctor Kuku. Yes, it’s also the proverbial ‘you’re a name not a number’. Sharing is the ethos of community… and crucially, learning.  Call me by my Name.      

It’s not just my ‘magination, but, we’ve all seen someone respond to an unfamiliar name with the ugly, squished-up face. No one should have their name responded to with what looks like disgust, let alone a child…let alone any student, at any level, in any learning community.

Calling students by name is an important first step in building trust. “Trust,” bell hooks reminds us in Conflict, the 15th the 32 short chapters of her Engaged Pedagogy guide, Teaching Critical Thinking, “must be cultivated in the classroom if there is to be open dialectical exchange and positive dissent.” Trust provides space for students to allow themselves to be known.

Trust also reifies mutual respect. In turn, mutual respect forms the needed basis for the rigorous inquiry, discussion, and crucially, dissent and debate which enlivens and enriches each collective learning experience.

As Badu says: I think y’ betta call Tyrone. Call him! And tell him c’mon … let his voice be heard in class. Call Keisha, Tasha, Joanne, Sian, and Jo, Joey, Joachim, Jane, Paul, Precious, Jean-Paul, Ali, Aliyah, Amadou, Kalliah and Khalil … all of “they and them,” too. And, teachers, let students know stories of your name, too. For example, I wasn’t born Dr. Kuku, but now you can certainly call me by my name!

Pictured here during my first year at college. A high school classmate & I honouring Lyman T. Johnson, a civil rights leader/educator we’d interviewed for our 12th grade oral history project.

The True Crime Genre and Me

I have always enjoyed the true crime genre, I enjoyed the who dunnit aspect that the genre feeds into, I also enjoyed “learning” about these crimes, and why people committed them. I grew up with an avid interest in homicide, and the genre as a result. So, studying criminology felt like it was the best path for me. Throughout the three years, this interest has stayed with me, resulting in me writing my dissertation on how the true crime genre presents homicide cases, and how this presentation influences people’s engagement with the genre and homicides in general.

With this being my main interest within the field of criminology, it was natural that True Crime and Other Fictions (CRI1006) module in first year caught my attention. This module showed me that my interest can be applied to the wider study of criminology, and that the genre does extend into different areas of media and has been around for many years. Although this module only lasted the year, and not many other modules- at least of the ones that I took- allowed me to continue exploring this area, the other modules taught me the skills I would need to explore the true crime genre by myself. Something- in hindsight- I much prefer.

I continued to engage with the wider true crime genre in a different way than I did before studying criminology- using the new skills I had learnt. Watching inaccurate and insensitive true crime dramas on Netflix, watching YouTubers doing their makeup whilst talking about the torture of a young girl, podcasts about a tragic loss a family suffered intercut with cheery adverts. This acts as a small snapshot of what the genre is really like, whereas when I originally engaged with it, it was simple retellings of a range of cases, each portrayed in slightly different ways- but each as entertaining as the next. To me, I think this is where the genre begins to fall apart, when the creators see what they are producing as entertainment, with characters, rather than retellings of real-life events, that affects real people.

Having spent so much time engaging with the genre and having the skills and outlook that comes with studying criminology, you can’t help but to be critical of the genre, and what you are watching. You begin to look at the reasoning behind why the creators of this content choose to present it in such ways, why they skip out on key pieces of information. It all makes a bit more sense. Its just entertainment. A sensationalist retelling of tragic events.

Although studying criminology may have ruined how I enjoy my favourite genre of media, it also taught me so many skills, and allowed me to develop my understating in an area I’ve always been interested in. These skills can be applied in any area, and I think that is the biggest take away from my degree. Considering I now work as the Vice President of Welfare at the Students Union– and getting some odd looks when I say what my degree was- I have no regrets. Even if I walk away from my time at university and never use the knowledge I gained from my studies, I can walk away and know that my time was not wasted, as the skills I have learnt can be applied to whatever I do moving forward.

Navigating Clearing: What’s next?

Today marks the second day of clearing at our prestigious University of Northampton. Firstly, I’d like to congratulate those who have secured a place in the university to study their dream course, and to other applicants that are currently navigating their way through clearing, I wish you the best of luck.

Clearing may seem quite overwhelming – many of us have been there – but as you may know, it provides an alternative route for first-time applicants, those who may have missed out on offers, and those that may have missed their required grades or other reasons. For those at this stage, this blog is to provide some tips on how you can make the most of clearing:

  1. First, try not to panic if you have not met the grade threshold. Panic will only cause more anxiety – so relax. Remember, clearing offers plenty of opportunities – so when you make that call – ask as many questions as possible. Remember the saying, closed mouths don’t get fed. Ask for your options, think it through before you decide, and ensure a plan B.  
  2. Make sure to have done your research about the course you are applying for. Demonstrate enthusiasm, passion, and motivation for the course during your interview (if any). Look at the university websites and academic staff profiles to see what they offer and where graduate testimonies are.
  3. I’m sure this is no news to you – but remember that popular courses like Criminology,  Psychology, Law and others fill up fast through clearing. Wake up early, get on the call queue and maximise your choices. The admissions team at the University of Northampton is one of the quickest when it comes to processing applicants’ offers. These emails are sent within an hour after you have made your call – so ensure to set up email alerts so you don’t miss communications.
  4. You may find it beneficial to keep an open mind about other courses. This is so because you don’t get disappointed if you don’t get a place on your desired course or if what you are looking for is not for you after speaking to an academic. Again, ask questions.
  5. As I pointed out earlier, the university website should be your first call, where you will find all the necessary information regarding clearing. On the website, there is lots of support available – so make the most out of it.
  6. Generally, clearing often turns into a great university experience. Focus on the opportunity ahead; your effort will pay off with time, and don’t give up if your first plans don’t work out. Remain optimistic, be thorough, and embrace this next step towards your future.

Remember that the transition into higher education takes time and adjustment. Overcoming obstacles will build resilience. Progress may feel slow, but your growth is constant. Embrace uncertainty, connect with others, and take chances. By doing so, you will gain skills, knowledge, memories, and relationships to last a lifetime. Your adventure begins now – enjoy it!

Reflecting on Research Access

I am currently undertaking a part-time PhD and, as part of my qualitative research project, I need to keep a reflexivity diary, reflecting on my own position in relation to the subjects of my research. My first entry reflects on the process of negotiating access, and I thought it might make an interesting subject for a criminology blog!

As a reflexive qualitative researcher it is important constantly to reflect on my own position in relation to my research and my participants. I am about to start collecting data but only after a very lengthy process of negotiating access (12 months). This process was one in which my own position and history had a significant influence.

For my first project, I am conducting detailed qualitative interviews with serving prisoners. This required approval from the HMPPS National Research Committee (NRC). As a former HMPPS employee, I thought that my inside knowledge would be helpful – indeed at a later stage, in negotiating access to specific prisons, I think it has been. However, at the stage of submitting my application for national approval my prior experience added emotional baggage.

I worked for the Prison Service for nearly 12 years. I really enjoyed working with prisoners and I also enjoyed the camaraderie of working within the tight community of a prison. I worked with some lovely individuals who were dedicated to helping people and who supported me personally in my career. However, the Prison Service is a large, unwieldy organisation and large unwieldy organisations do not always treat individuals well. There were several times in my career when I felt that the organisation had treated me badly: when a recruitment freeze was introduced just after I passed the assessment centre so that I was stuck in limbo without a permanent job; when the in-house MSc was abolished (with no replacement) just before I was due to start it; when I ended up taking on my boss’ responsibilities as well as my own with no promotion or increase in pay; when my request to work part-time after maternity leave was declined; when my post was put on the “surplus list” during a phase of job cuts. It was not all negative – as I say, I enjoyed the work very much, I was proud to be a prison psychologist and there were times when the organisation was good to me (I eventually had a different distance learning MSc funded by the Prison Service, and I was able to take a 12 month career break following my maternity leave) but those negative incidents felt like personal insults when I was working hard. The biggest kick in the teeth came more recently in 2020 when I applied to re-join HMPPS when my tenure on the Parole Board came to an end. I had an unremarkable remote interview and was then turned down. I knew that HMPPS advertised for qualified psychologists every month, so there were plenty of vacancies – that they didn’t want me when I knew I was a good psychologist and had already given them the best years of my career really hurt.

Since then, I have started my PhD and secured a great job with St Andrew’s Healthcare which suits me better and has taken me in a new direction. The memory of the rejection was still lingering, however, when my initial research application to the HMPPS NRC was rejected. I felt like they were kicking me in the teeth again. My initial application was for a piece of research with both a quantitative and a qualitative element. The feedback in relation to the quantitative project was so devastating that I scrapped this part of the research altogether and focused on the qualitative part only. To be fair, the feedback was justified and the re-written proposal is for a much more methodologically sound piece of research, but it still felt personal at the time.

Conducting research during a pandemic is not easy. By the time I had responded to the NRC feedback and was ready to re-submit, there was a resurgence in COVID-19 cases and the NRC were not accepting any further applications. I was advised not to re-submit until applications were being accepted again, otherwise I would have been rejected with no chance to re-submit again. This caused a three-month delay and I had to chase to find out when applications re-opened. When I finally re-submitted, my application was not rejected, but I did receive a long list of requests for further information. Some of these seemed very petty. Responding to them was a significant piece of work and the sense of personal rejection and being made to jump through hoops returned. I was very grateful to one of my supervisors who read my responses before I submitted them and helped to remove the irritation that was evident!

Having submitted the answers to these further questions I waited for ages for a reply. By this stage, I was on first name terms with the reviewer on the NRC. She had sent my application for further feedback from the HMPPS Interventions Team (one of whom I had worked closely with in the past). I was given further questions to answer (which seemed to miss the point of what I was trying to achieve). I tried my hardest to remain positive and to suppress the irritation. HMPPS had the power and were entitled to it. They had every right to reject my research application. Just because I had been a good employee in the past, did not oblige them to give me research access. I resigned myself to receiving a final rejection and started to think of other ways to explore my research questions. And as I reached this point of acceptance, I finally received a positive response saying that my application had been accepted!

Since then, things have moved quickly. I revised my University ethics application in the light of all the amendments I had made following the HMPPS feedback and this was quickly approved. I approached individual prisons for specific access and received positive responses from HMP Grendon and HMP Onley – in these cases possibly reaping the benefits of personal connections from my time in the Prison Service. I will be going into HMP Grendon in early January to start to recruit participants. I no longer work for HMPPS or for the Parole Board, but my status as a Forensic Psychologist and as a former HMPPS employee and Parole Board member will have an influence on my relationships with participants. They will have had experiences with psychologists (and may have had experiences with the Parole Board) which may be positive or negative and which may facilitate or hinder trust in me as a researcher. I will need to look out for these influences and reflect on them as the research progresses.

What to do with my criminology?

Let’s arrange time and set out two temporal constants: point one: a random meeting now and another one about three years later! The first one occurs during a standard University Open Day; a young person coming to a session to hear about criminology; they have seen crime programmes, read crime fiction, bought some real crime literature and now they feel fascinated. There is an interest there; what happens next? Why did they do it? How did they do it? Many questions and even more ideas of what to do to those who do horrible things. The Open Day is not just a response to singular identities, in fact it takes these curiosities and turns them on their head. Crime is bigger and smaller; its is more and less and, of course, most importantly is socially constructed, meaning that is does not mean the same thing across time and space.

This first encounter, was interesting, informative, and on the way home generated more questions and more curiosities. It is the first step to a decision to come back to read the subject, to get involved studying the course material and engaging in discussions. Suddenly the crime programme seems artificial; it does not explore social realities; the methods employed are too expensive and the investigation timeframe random. Knowledge is constructed on information but challenging the source of that information becomes the tool of academic exploration. Reading the crime novel or exploring true crime literature is not simply a guilty pleasure, it is a means to get narratives to ascertain cultural dominance and to address crime prioritisation (you wish to know more…then join us!).

Point two: an event sometime after the three years; a graduation. Wearing a gown and taking pictures with family and friends. A recognition that three years of study have come to a successful conclusion. The curiosity remains; there are still a lot of questions to ponder but now there is a difference in how this takes hold. The concept of crime becomes complex, interconnected with social and personal experience, but this is just the beginning. Studies haven’t answered the original questions, in fact they have added more questions, but they have given a “methodology of thought”. A process to relate to any situation that is known or unknown and explore the criminology within.

The completion of studies inevitably bring the issue of what to do next. How to use criminology; professionally, educationally, academically. As a social science, criminology contains plenty of theoretical perspectives and those relate to the lived experience and in many ways explain it or even predict future criminalities. Some decades ago, criminological imagination, considered cyber justice as a model of swift resolution, international justice was seen as the tool to prevent conflict and global crisis. Suffice to say that neither worked. Criminologists are more than keen to explain why neither of these work.

At both points we have been there; we saw you struggle at first to set the question, to consider the merit of the argument. We also saw you growing in confidence and writing work that you never thought you would, but most importantly to consider perspectives never thought of before. Your criminology is a tool; an instrument to understand social realities, when people are at their worst. To observe, study, analyse and explain crime without judgment or bias. Your criminology is a tool to let you join those groups that will ask “what about the human rights” that will consider “what is the value in this rehabilitation” that will advocate the objections for those people who are deprived a voice and for you to give them space. It is not always easy working with people who are kept locked up for the protection of others but it is in that point that your criminology lights up their lives. When all others give up and when the systems seem not to be working and when all seems so hopeless, your criminology will give hope and clarity to those who need it.

From a small personal curiosity, this is not a simple journey, but it is definitely one worth taking and now that you finish, you take with you that mindset and the professional obligation to carry it further. It’s your voice and the way you articulate it; it’s your appreciation of the complexity and these are invaluable skills to carry with you. From us, all we have to say now is…Happy journeys.

“Over-policed and under-protected”- School children and policing: some criminological discussions

During the first week of Semester 2, the Criminology team put on a number of small sessions designed around topic areas to encourage some ‘radical’ discussion. Topic areas were designed to deliberately encourage debate and critical consideration. Due to the increasing use of police in schools, and relatively recent (within the past few years) issues around police stop and search in schools, disproportionately being used in schools with a majority Black and Brown cohort, often framed as ‘urban’ schools: it is an area of great interest for both Stephanie and myself. We were expecting some lively discussions around whether the Police should be in schools, and if so, in what capacity: and whilst the students did not disappoint in relation to this matter, they also raised some excellent points around the policing of school children and the control the school forces upon them. It is this area of the discussions that I would like to share with you.

Policing as a form of social control, exerted by schools, not necessarily the Police force, is rife within schools: something the students were quick to draw attention to. This was raised in relation to the policing of Black children’s hair. They are told to alter their appearances based on white standards, have been sent home for not conforming to the school dress code, sent to the back of classrooms for having distracting hair: in both primary and secondary school settings. This power over Black children’s hair, stands in contrast to the idea that children have no say over their hair, and are held to white westernised standards, yet can be held criminally responsible and subject to the force of the law as they are recognised as mature enough to understand crime and its consequences.

This baffling, controlling narrative is also evident in the use of school uniforms. Students raised the inappropriateness of some of the school uniforms in relation to the length of skirts, banning trainers, and piercings, which was a method of control which removed all sense of individuality and identity. It was recognised that children are encouraged to ‘grow up’ and ‘mature’ and ‘figure out’ what they want to do, but they had the methods of exploring this, especially in relation to their identity, restricted and policed. The limited autonomy over hair, clothes, piercings and children’s bodies stands in stark contrast to the legal discourse of children being criminally responsible at the age of 10years old in England and Wales. This was baffling to us!

A further way of policing students in school was through the surveillance the schools exerted over children. The use of CCTV, fingerprints as a method of purchasing lunch was originally considered as a form of security: the all seeing eye of big brother, oops sorry the school, and the attempt to reduce bullying by removing the carrying of cash was originally framed as a way of protecting children. However, the students were very critical of whether this surveillance was intended as protection, or rather as control. The idea of being deterred from delinquency through the use of CCTV, and preventing bullying by removing the possibility of money was considered, but again this refers back to the controlling of children’s behaviour.

There isn’t enough space to include all areas of the 2 hour discussion, and the time flew by quickly as the students and staff lost themselves in considering the role police play in schools, and the role schools play in policing children. The session concluded with us considering the school as an institution and whether its primary role was that of education, or of the creation of obedient bodies. I won’t tell you where we settled, but it is worth a ponder…

With thanks to all those who attended and stimulated the critical discussions around over-policed and under-protected: school children and policing: Gloria, Lucy, Kayode, Uche, Christivie, Joseph, Rosemary, Katya, Kayleigh, Chrissy, Diamante, Shola-Renee, Ellie, Sarah, Zoe, Stephanie and Jessica.

Don’t know what to do with your Criminology degree….meet Demi King

A very warm welcome to all of you wonderful Criminology students! My name is Demi King, your dedicated Careers Consultant here at UON. You will hear my name and be sick of the sight of me in no time! But, within good reason as I am here to help you help yourself. That’s right, I’m not here to do it for you but I will give you 100% in supporting you throughout your time here at UON and for life!! You heard it… for life!! Crazy right??? Nope… Here at UON we promise life long careers support. How awesome is that! Especially if you complete the Employability Plus Award whilst you’re here as if it comes to it we will find you a paid internship 12 months after you’ve left if you’re struggling. One to bear in mind!

Anyway, where were we… Ah yes! So as a fellow Criminology graduate myself, I know the feeling…. You could see me as your fairy god mother, who is here to put you in the right direction which I most certainly wish I had throughout my Uni experience.

I’m not here to scare you or anything but when you come to University, your careers starts then, not in final year when its all panic stations! If you stick with me, you’ll be sweet! I aim to raise your aspirations and uncover your skills/talents/interests by landing you that job you’ve always wanted or help you understand what job you even want to do! There is so much I can help you with, such as getting that CV looking sharp, applying for jobs, the hidden job market, where to look for volunteering & internships.. the list really does go on!

No goal or ambition is too big, and you will be incredibly surprised what you can really do with your degree. I mean look at me! Again, it’s fine if you don’t have a clue right now either but please don’t leave it until the last moment as you will miss out on some fantastic opportunities.

See you around guys, come say hello, book an appointment with me! Don’t be shy. You didn’t pay all this money to not use me! You can contact me demi.king@northampton.ac.uk or book an appointment with me here

Avoiding challenge: A strategy for organisational change

Have you ever wondered as a manager or worker what the best way is to avoid having your ideas challenged?  Tired of trying to make organisational changes and having those changes called into question. Fed up with trying to instigate something only for someone else to be less than keen.  Had enough of trying to do things that will promote your ambitions only to be thwarted by others that just have to add their two pennorth in?  Annoyed at extra work being created for you because of a lack of acceptance of your ideas?  Are you fed up with the ‘nay sayers’?  The answer is simple… don’t communicate anything, just make the changes, and wait for yet another calamity. 

The above of course is somewhat tongue in cheek and I am reminded of working with some consultants several years ago (you know the ones; steal your watch to tell you the time).  I jest, as they had some sage advice on change management. Two things that come to mind: If you think you have communicated enough about change, you haven’t; communicate more.  And find the person or group that needs convincing and work with them, it’s the ‘nay sayers’ that need to be convinced, not the ‘yay sayers’.  They are far more valuable to your organisation than those that say ‘yes’.

What we were talking about was major organisational change, but even small changes can have a major impact on a workforce. In our own organisation a recent staff survey suggested that ‘Over 50% of respondents considered that consultation about change at work is poor’.  That of course relates to previous iterations of change and a new management team would hope to address the issues.  However, in doing so there is a need for organisational change.

I’ve had recent experience of being told that something was happening because someone, in agreement with someone else, thought it was a good idea.  It promotes their department, showing them in a good light; they took the idea to a meeting and lo and behold, it is agreed.  No consultation with those that need to implement the idea, which may be good or bad, who knows.  The point being that it is not just change brought about by managers without consultation that causes annoyance, anxiety and stress, it is those daily working practices of people in the organisation that fear challenge of their ideas.  Changes are often made with the best of intentions.  Sometimes those intentions are to alleviate burgeoning workloads within a department, sometimes to promote the organisation or individuals or to lighten the burden on students, for example.  Often, there is consultation, but it is consultation with the wrong people, consultation with the ‘yay sayers’ and those that have little idea about the impact of the change (for the best will in the world, managers can’t know every detail of the work carried out by their staff).  Such consultation avoids scrutiny but provides a thin veneer of respectability.  Time and again we see staff queuing up to join consultative groups, but how many of these do so with a view to providing a real critique?  Take the idea to a management meeting, get it agreed and there you are, its done.  If asked about consultation, then the answer is ‘yes of course we did’. The problem is nobody asks the question ‘who exactly did you consult with’?

It will take a huge shift in organisational culture to get the ‘nay sayers’ to volunteer for consultative exercises.  They need convincing that their voice is valued and yet they are a valuable asset.   Challenge and scrutiny are healthy and help to mitigate unwanted and unintended consequences.

There is nothing worse than having it done to you when it could so easily have been a case of having it done with you.  Next time you think about changing something, don’t assume you know best, by doing so you demonstrate how little you value others.  

ASUU vs The Federal Government

It will be 8 months in October since University Lecturers in Nigeria have embarked on a nationwide strike without adequate intervention from the government. It is quite shocking that a government will sit in power and cease to reasonably address a serious dispute such as this at such a crucial time in the country.

As we have seen over the years, strike actions in Nigerian Universities constitute an age-long problem and its recurring nature unmasks, quite simply, how the political class has refused to prioritise the knowledge-based economy.

In February 2022, the Academic Staff Union of Universities (ASUU) leadership
(which is the national union body that represents Nigerian University Lecturers during disputes) issued a 4-week warning strike to the Nigerian government due to issues of funding of the public Universities. Currently, the striking University Lecturers are accusing the government of failing to revitalise the dilapidated state of Nigerian Universities, they claim that the government has refused to implement an accountability system called UTAS and that representatives of the government have continued to backtrack on their agreement to adequately fund the Universities.

The government on the other hand is claiming that they have tried their best in negotiating with the striking lecturers – but that the lecturers are simply being unnecessarily difficult. Since 2017, several committees have been established to scrutinize the demands and negotiate with ASUU, but the inability of these committees to resolve these issues has led to this 8-month-long closure of Nigerian Universities. While this strike has generated multiple reactions from different quarters, the question to be asked is – who is to be blamed? Should the striking lecturers be blamed for demanding a viable environment for the students or should we be blaming the government for the failure of efforts to resolve this national embarrassment?

Of course, we can all understand that one of the reasons why the political class is often slow to react to these strike actions is because their children and families do not attend these schools. You either find them in private Universities in Nigeria or Universities abroad – just the same way they end up traveling abroad for medical check-ups.  In fact, the problems being faced in the educational sector are quite similar to those found within the Nigerian health sector – where many doctors are already emigrating from the country to countries that appreciate the importance of medical practitioners and practice. So, what we find invariably is a situation where the children of the rich continue to enjoy uninterrupted education, while the children of the underprivileged end up spending 7 years on a full-time 4-year program, due to the failure of efforts to preserve the educational standards of Nigerian institutions.

In times like these, I remember the popular saying that when two elephants fight, it’s the grass that suffers. The elephants in this context are both the federal government and the striking lecturers, while those suffering the consequences of the power contest are the students. The striking lecturers have not been paid their salaries for more than 5 months, and they are refusing to back down. On the other hand, the government seems to be suggesting that when they are “tired”, they will call off the strike. I am not sure that strike actions of the UK UCU will last this long before some sort of agreement would have been arranged. Again, my heart goes out to the Nigerian students during these hard times – because it is just unimaginable what they will be going through during these moments of idleness. And we must never forget that if care is not taken, the idle hand will eventually become the devil’s workshop!

Having said this, Nigerian Universities must learn from this event and adopt approaches through which they can generate their income. I am not inferring that they do not, but they just need to do more. This could be through ensuring large-scale investment programs, testing local/peculiar practices at the international level, tapping into research grant schemes, remodeling the system of tuition fees, and demonstrating a stronger presence within the African markets. As a general principle, any institution that wishes to reap the dividends of the knowledge-based economy must ensure that self-generated revenues should be higher than the government’s grants – and not the other way. So, Universities in Nigeria must strive to be autonomous in their engagements and their organisational structure – while maintaining an apolitical stance at all times.

While I agree that all of these can be difficult to achieve (considering the socio-political dynamics of Nigeria), Universities must remember that the continuous dependence on the government for funds will only continue to subject them to such embarrassments rather than being seen as respected intellectuals in the society. Again, Nigerian Universities need a total disruption; there is a need for a total overhaul of the system and a complete reform of the organisational structure and policies.