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Meet the Team: Tré Ventour, Student Success Mentor and Associate Lecturer in Criminology
Hello everyone. My name is Tré and I will be one of the student success mentors [SSMs] starting from December 2021. Some of the now third-year criminology students reading this may remember me from when I attended some sessions within my role as a student union sabbatical officer (2019-2020) in their first year. However, as an SSM, I have previously been in some of the same situations many students have as I was also a student at the university (2016-2019).
The BTEC / A-Level-to-University pipeline can be challenging, but not impossible to navigate while the transition from school to university, is a social and cultural change that takes getting used to. Particularly the codes of acting and being so ingrained in university learning and working cultures.
I did my undergraduate degree in Creative Writing at Northampton. But I did my postgraduate degree in a completely different area of study — reading Race, Education, and Decolonial Thought within Leeds Beckett’s Centre for Race, Education, and Decoloniality. My academic interests are in race and social inequalities (but I previously used creative writing to discuss it), with my undergraduate dissertation being Permission to Speak: On Race, Identity, and Belonging. Furthermore, lots of my experience comes from the many talks I have done on Black history and race (including whiteness), further to the social investments I have in the local Northampton community where I grew up. Most recently, I am co-leading a Windrush project with a charity called NorFAMtoN built off an earlier largely Black community-led response to inequalities exasperated from issue relating to the COVID-19 pandemic (a project that is ongoing).
In 2018, I started using my knowledge on race to help organisations and that started with a theatre company called Now and Then Theatre where I was consultant on their play about Walter Tull. This took place in Buckingham and Northants. I became a student union sabbatical officer for Global Majority students in June 2019 where more questions about race occured. Leaving that role in July 2020, the overlap with the murder of George Floyd also saw more questions. And though I had done this sort of work prior to that summer, this time saw me and many of my colleagues being asked to do things where I have been freelancing as a race and Black history educator more consistently since September 2020.
Yet, I fell into criminology (as a sabbatical officer) when criminology programme leads @manosdaskalou and @paulaabowles contacted me to discuss my SU role, possibly in the July or August 2019. Unknown to me then, lots of the work I had done in the community including the types of poetry events I did (could be considered criminological). Over my year in the student union, I did think a lot about what my life would have been like had I done a creative writing-criminology joint honours degree rather than single honours creative writing. Anyhow, enough of whatifs. My life with the team since meeting Paula and Manos has not been the same, as they and Stephanie (@svr2727) convinced to go for my MA.
I didn’t study criminology in a formal capacity, but in terms of understanding crime — race and thus whiteness certainly have roles (which is my area). Criminology via many conversations with the team, pertinently interacting with Paula’s module on violence (and engaging with these students when I was sabb), showed me a context for my institutional experiences at university and elsewhere. Criminology simply added more layers to my understandings of the world. As an artist, I find criminology to be multidisciplinary informing some of my poetry as what happened when I went to Onley Prison in February 2020 showing criminology’s relevance in life beyond theory (as valuable as theory is).
As an artist, I try to approach as much as possible with an open-mind. Yet, as an academic as well, I also try my best to think how the issues we teach also have a human cost. For example, we must not only talk about violence as a purely academic matter. The decisions we make can have consequences. So, here then in your study time, I encourage you to think about the human cost of research (as there is both good and bad). Remember, there is no such thing as ‘being objective’ (there’s always a perspective or an agenda … see what I did there?). Debate with your lecturers, but more importantly debate with each other.
As an SSM, my role is about helping all students. Those that are just starting and also students that have been here for a while. I am here to help students that study at Northampton, including those who came straight from school all the way to those that came to university after a working career before going back to study. However, as an associate lecturer, I’m here specifically for criminology students.
My name is Tré and will be back at the university on a part-time basis starting from December 2021, and I look forward to meeting you all very soon! 😀
More on me here – https://linktr.ee/treventoured
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Striking is a criminological matter
You may have noticed that the University and College Union [UCU] recently voted for industrial action. A strike was called from 1-3 December, to be followed by Action Short of a Strike [ASOS], in essence a call for university workers to down tools for 3 days, followed by a strict working to contract. For many outside of academia, it is surprising to find how many hours academics actually work. People often assume that the only work undertaken by academics is in the classroom and that they spend great chunks of the year, when students are on breaks, doing very little. This is far from the lived experience, academics undertake a wide range of activities, including reading, writing, researching, preparing for classes, supervising dissertation students, attending meetings, answering emails (to name but a few) and of course, teaching.
UCU’s industrial action is focused on the “Four Fights“: Pay, Workload, Equality and Casualisation and this campaign holds a special place in many academic hearts. The campaign is not just about improving conditions for academics but also for students and perhaps more importantly, those who follow us all in the future. What kind of academia will we leave in our wake? Will we have done our best to ensure that academia is a safe and welcoming space for all who want to occupy it?
In Criminology we spend a great deal of time imagining what a society based on fairness, equity and social justice might look like. We read, we study, we research, we think, and we write about inequality, racism, misogyny, disablism, homophobia, Islamophobia and all of the other blights evident in our society. We know that these cause harm to individuals, families, communities and our society, impacting on every aspect of living and well-being. We consider the roles of individuals, institutions and government in perpetuating inequality and disadvantage. As a theoretical discipline, this runs the risk of viewing the world in abstract terms, distancing ourselves from what is going on around us. Thus it is really important to bring our theoretical perspectives to bear on real world problems. After all there would be little point in studying criminology, if it is only to see what has happened in the past.
Criminology is a critique, a question not only of what is but might be, what could be, what ought to be. Individuals’ behaviours, motivations and reactions and institutional and societal responses and actions, combine to provide a holistic overview of crime from all perspectives. It involves passion and an intense desire to make the world a little better. Therefore it follows that striking must be a criminological matter. It would be crass hypocrisy to teach social justice, whilst not also striving to achieve such in our professional and personal lives. History tells us that when people stand up for themselves and others, their rights and their future, things can change, things can improve. It might be annoying or inconvenient to be impacted by industrial action, it certainly is chilly on the picket line in December, but in the grand scheme of things, this is a short period of time and holds the promise of better times to come.
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Visiting the Zoo: a staple of privilege
Whilst the current weather may not imply it, we are into the summer months! At this time of year staff and students begin to take a much needed and well-deserved rest after the challenging academic year we have all faced. With this time, holidays, day trips, meals out, picnics, walks and many more joyful pastimes begin to fill up the calendar, although many of us find ourselves quite restricted due to the ongoing pandemic. Nevertheless, we should all make the most of the time off to re-charge and spend time with our loved ones. For myself and my partner, this meant a day trip to Whipsnade Zoo!
Whilst the weather app assured us it would not rain, we spent a fairly windy and wet day walking around Whipsnade Zoo viewing the animals and all in all having a fabulous day. The schools are not out yet, therefore most visitors were adults on annual leave, individuals who I assume are retired, or parents with small children. We had plenty of space and time throughout the day to see the animals, read the information plaques and enjoy a wet but scrummy picnic. I dread to think what it would have been like in the height of the summer holidays!
But where am I going with this other than to brag about my fabulous day at the Zoo and what has this got to do with checking our privilege? Well, it begins with the cost to entire said Zoo. I have not been to a Zoo since I was in my school years. We used to visit Colchester Zoo most summer holidays with the Tesco Clubcard vouchers, which in a nutshell meant you could exchange Clubcard points for vouchers/tickets which included the Zoo. Therefore a trip to the Zoo when we were younger cost petrol money and a picnic (which was always done on the cheap). This is an affordable day out, but we were only a family of 3 (1 adult and 2 children), so not that many Clubcard points required, and quite a minimal picnic. Also we were fortunate enough to have a car which is not the case for all families. So even with the vouchers and picnic I cannot help but reflect and think how privileged we were to be able to visit the Zoo.
The Zoo trip this week cost just short of £50 for a student admission and an adult admission. I did think this was quite a lot. I think about what the cost would be for 2 adults and a child (or multiple children). Already this is gearing up to be an expensive day out. The Zoo has lots of interactive parts for children to engage with and learn from, and of course they have animals. But is the Zoo really aimed at educating all children or is it only those children whose families can afford it (E.I children belonging of a certain socio-economic status)? Once we arrived at the Zoo and looked around the carpark we couldn’t see a Bustop. What about the families who cannot afford a car? The food outlets were extortionate: £4 for a coffee!! Its cheaper in the West End! The same statement although different prices applies to ice-cream. I feel good that we have taken our makeshift picnic and flasks with us: but what about those who cannot?
The long-winded and verbose point I am trying to make is that even everyday things require us to check our privilege. I spoke to my partner on the drive home about the beauty and wonder of the Zoo and how we are fortunate to be able to go and how I was fortunate to go most summers as a child. But once the Clubcard vouchers stopped, so did the trips to the Zoo. There are many who are unable to enjoy the Zoo, to gain from the educational experience of learning about the animals, what they eat, where they live etc. And I can’t help but reflect and wonder is this establishment really inclusive to all? Is there something society can do to break down the class barriers which appear to be present when planning a trip to the Zoo?
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Thinking Criminologically: Engaging with darkness
Often when you mention the word criminology to lay people outside of the academy, the initial response is “ooh that’s interesting” or “that sounds exciting”. The next step in the conversation usually reverts to the most extreme forms of interpersonal violence, murderers, serial killers and so on. For many, criminology appears to be the home of “whodunnits”. People talk of Ted Bundy, Ian Brady and Myra Hindley, Fred and Rose West and want to know why they did what they did. For decades, the unsolved case of Jack the Ripper has been pored over by authors, television makers and the general public. For those who choose to engage, we have seen the female victims of this unknown man, eviscerated, degraded and ultimately slain, again and again for the reader/viewers’ delectation. This is not criminology.
Criminology recognises there are no winners in crime, only people left shattered, those devastated by their actions or those impacted by criminality. People are left bloody, bowed and bereaved through victimisation by individuals, institutions and the State. Yet just look on a bookshops ‘Crime’ shelves or flick through the programme schedules and you will find no sign of this. As a society we revel in this darkness and package it as entertainment. This is not criminology.
On the news we see discussions around crime and criminals. What should we do? Shall we give the police yet more powers? Shall we give those oh so lenient judges less leeway for discretion? Should we lock the offenders up and throw away the key? Should we bring back National Service? What about a boot camp? Should we consider bringing back the death penalty? How can we teach these people a lesson they won’t forget? Notice that all of these suggestions are designed to be more and more punitive, no discussions are focused around purely rehabilitative programmes, defunding the police or penal abolition. This is not criminology.
The problem with all of the ideas contained within the preceding paragraphs, is they are entirely negative. Criminology despite its focus on crime, criminality and criminalisation, has a positive focus, motivated by empathy and non-violence, if not pacifism. It is about trying to understand complexity and nuance in human and institutional behaviour. It is not interested in simplistic, quick fire, off the cuff answers for crime. It is forward looking, unconcerned with the status quo and more focused on what ought or might be. It intrinsically has social justice at its heart, an overwhelming desire for fairness for everyone, not just some. This is criminology.
This month is Gypsy, Romany, Traveller History Month, this week is also Refugee Week. Both are groups rarely treated fairly, they are criminalised and subjected to victimisation by individuals, institutions and the State. Their narratives have profound importance to our society. These experiences are far more central to Criminology than who Jack the Ripper might have been. This is criminology.
Also the beginning of this week marked the fourth anniversary of the disaster at Grenfell Tower. The graffiti above (I know, @5teveh and @jesjames50!) seems to capture the feelings of many when we consider this horrific tragedy. I taught for the first time on Grenfell in 2020/2021 and again this year. Both times I have been wracked with huge concerns around whether it was appropriate (many of our students are intimately connected), whether it was too soon and whether I could teach around the disaster with sensitivity. Running counter to this was a strong belief that criminology had a duty to acknowledge the disaster and enable our students to also make sense of such horror. In classes we have utilised poetry, music, graffiti and testimony in sessions to give us all space to consider how we can respond as a society. The biggest question of all, is what would justice look like for the bereaved, the survivors, friends, families and neighbours, the first responders? Some of that discussion is focused on the Grenfell Inquiry but far more is on how we can support those involved, what kind of advocacy can we engage with and how we can all raise our voices. As a society we cannot bring the dead back to life, but we can insist that the survivors and their families get meaningful answers. We can also insist that we make room for these individuals and families to have their voices heard. We can demand that fundamental changes are made so that disasters like these do not happen again. That we learn valuable lessons. This is criminology.
Unfortunately, experience tells us that previous victims of similarly horrible disasters do not receive anything that approximates justice, consider the events at Hillsborough in 1989. Likewise, as a society we do not seem able to learn lessons from inquiries, think about the deaths of Victoria Climbié and Peter Connelly. Nevertheless, as humans we have huge capacity for change, we do not need to keep repeating the same behaviours ad nauseum. As scholars of criminology we are well placed to argue for this change, to understand holistically, the complexities of crime and deviance, to empathise and to make space for marginalised voices to be heard. In addition we must be prepared to challenge and advocate for change. Some of us may be pacifist in orientation, but we must never be passive! This is Criminology.
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Finding focus in office exile
I have now passed a year of being exiled from my office, separated from people for most of the time. A couple of weeks before the first lockdown I was working in another university and we had just a day or two notice to switch to online teaching. As a doctoral candidate I valued the flexibility of being able to work from home, in the office, and in overpriced coffee shops in Manchester’s Northern Quarter. The weather helped with the first lockdown. I would have virtual office working sessions with my colleagues in the criminology department in my garden. I thought I was coping but the reality was I was masking any fear, sadness and the effects of having no human contact. I was training two or three times per day, counting every calorie I ate. I lost a few pounds, got stronger, fitter and felt physically amazing.
We got some respite in the summer when lockdown restrictions were lessened. However, I lost a family member to Covid-19 and still felt unsure and anxious about going out so I didn’t make the most of it. I did have a couple of work sessions in my local library which was a welcome change of scenery. This was short lived as I currently live in Manchester and we have been in either lockdown or tier 3 restrictions for most of the last year. My saving grace was my gym. We had outdoor sessions, new members joined, and I got to see real people, albeit in socially distanced marked off squares of territory on the gym floor. Life was much better then. I left the house most days.
By December’s lockdown I was starting to struggle. With dark mornings and nights there would be days when I wouldn’t leave the front door. I went from training daily to training once or twice per week and some days I wouldn’t get any more than 2,000 steps in. For my, training is my anti-depressant. It keeps me sane, it keeps be focussed and it keeps me connected to a community of people who value it too. For me, this was a worrying sign.
Fast-forward to today, a year on from lockdown 1. I sit here in front of my laptop day in, day out, trying to concentrate, trying to find the perfect playlist to make me concentrate, taking nootropic supplements (legal, not the drugs), brain vitamins and high caffeine supplements to make me concentrate. I sit here researching symptoms and self-diagnosing ADHD. But really, I just need my office. I need an over-priced lemon and ginger tea, I need a commute, I need people, I need to get out of my living room. But I don’t need it at a cost of losing more lives to Covid-19 so I’ll sit in my living room and wait.
For now, as difficult as it is to focus, I manage. I just have to work harder than ever at it. So for all of our students who are also struggling, I will finish with some of my top tips but bear in mind we all learn differently so find what works for you.
Amy’s top study from home tips:
- Host virtual study sessions with colleagues. I have at least 2 sessions per week with a colleague. We start the session by saying hi and having some human interaction before stating our goals. We keep each other accountable by asking if our goals are achievable within the 2 hour frame and suggesting more specific goals. We then mute and work, coming back at the end of the 2 hours to hold one another accountable and share how we have done. I cannot emphasise enough how much this has helped me!
- Write a to do list each day and week with SMART goals. You’re better off having smaller goals that are achievable than bigger goals that are not
- Use the Pomodoro technique. Ordinarily this is 25 mins work followed by a 5 or 10 minute break. There are online tools and apps or you can set a timer. One of my supervisors recently suggested to me to reduce the working session to 15 minutes to account for my reduced concentration span. This is helping!
- Don’t have the same expectations on yourself as you ordinarily would. These are not ordinary times
- Work with your own mind. My brain works well early in the morning so sometimes I have my laptop open at 5.30am. I have friends that work late in the night. I also know I read well in the afternoon and I do my best thinking when I am on a solitary walk in nature
- Set yourself little goals with rewards. Currently, if I finish editing 5 pages I get an episode of Grey’s Anatomy or a cookie (bad idea) or a 10 minute browse on Instagram
- Lean on the resources available to you. At UoN our students are lucky to have a tonne of informative resources on Skills Hub (see the section on ‘How to Study’), our Learning Development team to help with academic skills, a mental health team who can help support mental wellbeing, and a whole host of other services. Ask for help and accept it when it is offered (this I need to work on)
- Listen to a focus playlist. My go to Spotify playlists are here and here
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@SchoolOnScreen #BlackenAsianWithLove
Corona is liminal, this crisis stage of the pandemic will pass. Corona upended so much of our lives. Humanism suggests that we will grow from this experience if we forge a solidarity and vigilance, like with HIV/AIDS, a pandemic that initially attacked, as diseases do, the vulnerable. Now with Covit, you have people in my ole Kentucky home, storming the state capitol with guns, to un-peacefully protest wearing masks. They act in solidarity with no one but themselves, a key cue to empathy erosion.
Along with several of my cousins, I am a teacher, and have been teaching online for over a year now. Whether online or face-to-face, I know that I need to demonstrate the sort of behaviour I expect students to bring to the class. I am fortunate to have learned this first hand, having had years of positive classroom experiences from a litany of mentor-teachers. Along with my family and religious/spiritual community, educators showed me the power of giving one’s full attention – it creates the conditions that cultivate compassion. Therefore, I am acutely aware that I need to ‘look’ at my students, and listen without prejudice. I want to; I want us all to connect. Yet, most refuse to turn on their cameras. I’m often looking at the green light above my screen.
iHumanize
Despite my urging, most students have not even bothered to upload a profile picture so that the icon sitting on the screen during class would at least display a human. Therefore, on the occasions when they do speak, their voices are visualized by a bland, neutral, grey-scale silhouette. This virtual space dehumanizes us. Sometimes it does feel like “Hanging on to hope, when there is no hope to speak of,” so I keep an uplifting musical playlist synced to every device.
In reflecting on several of her own dehumanizing experiences in the classroom, bell hooks asks readers: “Imagine what it is like to be taught by a teacher who does not believe you are fully human.” Like bell hooks, I have spent years “Listening to students talk about the myriad ways that they feel diminished when teachers refuse to acknowledge their presence or extend to them basic courtesy in the classroom” (hooks, TCC, 61). Further, we know that interfacing through screens lends itself to the old banking model of education, where “teachers present the material and students passively receive it” (hooks, TCC, 10). This, too, risks further dehumanization. I believe one purpose of my role as teacher/role-model is to treat students as human, some arriving so wounded that this all feels brand new.
I believe that turning on my camera signals that I am actively engaged and focused on the matter at hand. It’s even been fed back to me through co-teachers that students appreciate that I take the first few minutes of each session to chit-chat. I call this time “mic check,” and simply inquire about their well-being and share my own. I then segue into each lesson by asking each mic-checker about their own experiences or thoughts related to the topic. I hardly think they’d actively participate if I began by lecturing from slides, thereby fixing them in the passenger seats.
iEmpathize
I have worked in the classroom since the 90’s, through the early days of social media and concurrent normalization of smartphone addiction. In this time, many have grown accustomed to phubbing- snubbing people IRL for the sake of the phone, which dramatically screws up kids. I have also observed a variety of negative implications from students’ own reliance on technology, e.g. anxiety and depression fueled by the fear of missing out (FOMO), poor impulse control, attention deficit, eroded self- esteem and awareness. This first led me back to Engaged Pedagogy (hooks’ teaching Trilogy), then further research on empathy erosion (Baron Cohen’s Zero Degrees of Empathy), and ultimately the role of technology therein. That led me to MIT Professor Sherry Turkle, who has been using her interdisciplinary research for years to sound the alarm around our growing individual disconnectedness, alongside our growing mass tech-addiction.“Empathy cannot be performed,” she’s consistently said. Empathy can, however, be cultivated.
Commenting on a year of online education, Sherry Turkle recently appeared on one of the radio talk-shows I’ve been able to closely follow during Corona’s solitude. She reflects: “To make my students feel that I’m…making eye-contact, I have to look at the little green light at the top of the computer, which means I’m not looking at anything at all. So, in order to give the illusion of connection, I have to basically look at nothing…and that doesn’t give me a feeling of empathy, I’m performing. That’s a very empathy draining thing to be doing.”
It is draining. I continually try a range of tactics to get students to share in creating an engaging and worthwhile classroom, and periodically receive positive feedback from both colleagues and students. I urge them to see the power in more fully cultivating the human connection, in spite of this virtual reality. I also remind students that I don’t do lectures, but facilitate classroom discussions around appropriate, well-curated materials. Every so often, there are students who are easily attuned to this new working rhythm. Most struggle.
Reality. Virtuality. Fictionality.
Notably, our students here in Vietnam more easily cooperate with using their cameras and, perhaps subsequently, more actively engaging. My husband – who is teaching Vietnamese students online at this very moment – has suggested that this comes from the local cultural significance, and subsequent authority teachers hold here as compared to the west. He also believes that students here are more willing to be vulnerable. Turkle also affirms that: “We become accustomed to enjoying that lack of vulnerability by doing so much of our personal business and our business business hidden behind a screen.” The grey-silhouette is a like a superhero’s mask that displays invulnerability within that virtual world.
“You have reasons to not like Zoom,” Turkle continues, “… the better you are at Zoom, the less of a real connection you’re making.” In the face of much resistance, I try my best to hold steady to the idea that learning is social. While it remains true that facts can be studied, remembered and regurgitated on command – even met with great accolade – true understanding relies on the ability to think critically. “Thinking critically is at the heart of anybody transforming their life,” hooks says emphatically. Critical thinking relies on empathy. Empathy relies on human connection. In order to take best advantage of the virtual classroom, we must be about the business of creating the conditions and expectations for real human connectedness.
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Education, education, education: We’ve lost the plot
Some of you might remember Tony Blair’s speech introducing the Labour party’s education manifesto in 2001. In it he proclaimed that education was at the forefront of government policy. Education is often high on government’s agenda even if it is only to berate previous administrations for failing our youngsters. I have watched with interest the current government’s farcical approach to education and in particular the attainment of qualifications during the first period of Covid lockdown and to some extent even felt sorry for them as they grappled with what were not insignificant problems. My benevolence, however, has long been drained as I watch the news more recently only to see the same farce emerging. But what really intrigues me is the conflation of the notion of qualifications and education. It seems to me the clamber to get children back into school is only right given that they are missing out on education and other social aspects. However, I cannot see how the dealing with the qualifications issue can ignore the fact that the students have not received all of their education.
In a previous blog I have used the analogy of a driving instructor giving lessons to a pupil. In that blog the point being made was that the education of the pupil was a two-way enterprise. If the pupil didn’t engage or didn’t turn up for their lessons, then the instructor could not be held responsible for the pupil’s failure in the driving test. But what of the test itself, what is that designed to achieve? It is not simply to provide a person with a driving licence, what would be the point of that? It is to ensure that the person taking the test can drive to a satisfactory standard that would help ensure the roads were safe for all users. So, the point of the driving lessons is to provide the education in ‘road craft’ and the point of the driving test is to test knowledge and ability in that ‘road craft’ to ensure it meets satisfactory standards. The driving licence is a form of certificate that states the driver has achieved the knowledge and skills required.
So, what of education? Surely GCSEs, A levels, BTec and so on are a test of the knowledge and skills acquired. A degree is the same, is it not? How then could we reasonably expect students to pass any of these tests if they have lost significant periods of tutorship or teaching? The suggestion, dumb down the tests in some way by only testing what they have been taught, or as in the case of university students suggestions, be more lenient with the marking. Now as I understand it, that would be akin to saying to a learner driver that because through no fault of their own, they could not engage in all of their lessons, they will only be tested on their ability to park and not on their ability to carry out an emergency stop as they hadn’t been taught the latter. How ridiculous would that be? Imagine then that the very same driver, who now has a driving licence, goes onto some advanced motoring course. A course that starts with the premise that they have all the skills tested in a ‘full’ driving test.
Whilst, I can understand students’ preoccupation with tests and qualifications, I somehow think that government and teaching establishments should be more concerned with education and the knowledge gap. How will they ensure that students have the requisite skills and knowledge? Tony Blair may have said ‘Education, Education, Education’ and subsequent governments might well nod in agreement, but somehow I think they’ve all lost the plot.
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Reality and the fairy tale world of policy and procedures
In the concept of managerialism, we see that both policy and procedures form part of the techniques employed to enhance productivity and cultural changes. These changes use a ‘calculative and rationalistic knowledge base’ which appears both ‘universalistic’, and [at first sight] ‘seems entirely good sense’ (Gilling, 2014:82).
However, this knowledge base is far from universalistic and to the ‘street level bureaucrat’ (Lipsky, 1980) often falls little short of complete naivety. Lipsky (2010) provides a valuable insight into how individuals in public service adapt unworkable policies and procedures as the idealistic meets the reality of overstretched resources and ever demanding and needy consumers of services.
Whilst both working in and studying the police as an organisation subjected to and adopting managerialist policies, I witnessed the nonsensical notions of measuring activities and the subjugation of professionalism to management ideals (Hallam, 2009). Perhaps, there could be no better example than the measurement of the length of time a call handler spent dealing with a call. This derived from the need to answer calls within a target time period. It all made sense until you begin to take into account reality – the lack of resources and the nature of calls which demanded that on some occasions operators ought to spend far longer on the phone to deal with more protracted matters, such as someone in crises who really needed help and a comforting voice whilst someone was on their way. The result of the measurements was often counterproductive, officers being sent to incidents that amounted to little more than a waste of time, ‘My Jimmy is missing and I haven’t seen him for three days’ – when the officers turn up, Jimmy turns out to be a cat or, officers being sent to locations where information regarding the incident is scant because little time has been spent on the phone to get sufficient details. In the clinical world of the policy maker, there are ideal call takers, those that have knowledge about every eventuality, and ideal call makers, those that are precise, unemotional and to the point. Nothing of course could be further from reality.
Disappointingly, I find little solace in academia. Policy and procedures abound. Teaching styles are based, not on the nuances of student types but on the ideal student. The student that has the requisite skills to read and write and think critically. The student that is always engaged and always turns up and above all else, teaching is based on idealistic (see Morse and Lewis for tutorial sizes) small student classes. Policies that are well meaning such as catering for additional needs, become unworkable in an environment where class sizes and teaching demands outstrip available resources. Like the call handler, for the lecturer, it becomes impossible to cater for those that need more attention and time. And like the call handler, lecturers are subjected to managerialist idealistic measurements of success and failure. I once heard of a manager that referred to academics as ‘slackademics’, I think is probably just an indication of how far removed from reality managers are. There are two worlds in organisations that provide a service to the public, one is based on reality the other, a fairy tale world of policies and procedures based on the ideal.
References
Gilling, D. (2014) Reforming police governance in England and Wales: managerialisation and the politics of organisational regime Change, Policing and Society, 24 (1): 81-101.
Lipsky, M. (2010) Street-Level Bureaucracy: Dilemmas of the Individual in Public Services. New York: Russell Sage Foundation.
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A commuting student and how to be as organised as possible
As a commuting student, I have a very different experience to most students. Many go to uni to get a sense of freedom away from their parents and away from their hometown. I knew this was not something for me. I had no reason to want to get away, I have a job and friends around me that I am not ready to leave.
I would say most students think that those of us who commute are not experiencing a sense of freedom, however I found the opposite. I would feel more trapped being in student accommodation and not having the freedom of leaving whenever I pleased. Keeping university and my home life separate meant my life didn’t really need to change that much, compared to the traditional student.
For me, university is a part of my life, not my whole life. This balance was much more manageable for me. I wouldn’t have been able to make my whole life about uni because that is not who I am. Completing my assignments in a quiet place at home, with my dog by my side was much more appealing to me than being in halls surrounded by noise and distractions.
As I have said, I was not ready to leave my job and all the friends I have made there over the years. Without my job, I wouldn’t have the freedom that I do. My job pays for my car and that is my lifeline when it come to getting anywhere. I need it to get to uni and to get my education.
I have really enjoyed the balance of university and home life. However, I can see the appeal of it, it’s just not something for me. I couldn’t imagine moving away from my parents and my little dog. I didn’t want university to change my day-to-day life much and it hasn’t.
As a commuting student, to some it may seem difficult to keep motivated as you are surrounded by home comforts and home life. I do believe you have to be very disciplined with yourself, especially when you have a deadline due and you can’t join in with a family night. Although I did try my best to get assignments done as soon as I could for the sake of this and if I was desperately needed at work. Although at sometimes I felt swamped by assignments and overtime at work, if you manage your time right, in the end you wonder why you even worried yourself about it.
Another way I keep my uni and home separate is by using my uni laptop for assignments and society related tasks. I do not use it for anything else and this helps me keep my two lives completely separate. This way I never get them mixed up and confused. My uni email strictly stays on my uni computer, which keeps it as only a part of my life and not overtaking it.
I would say to anyone wishing to commute to university to go for it. It’s the best thing I have ever done. But you need to remember to keep uni separate and make sure it doesn’t swamp the rest of your life. In my house, uni consists of one shelf and a desk. And if you are fortunate enough to have your own car, it makes a world of difference as you can come and go as you please from uni, with no strings attached.
To anyone beginning their studies, I would say start prepping your assignments before you think you should. Get ahead and then you’ll never fall behind. If you have a day where you just want to take some time to yourself, you will be able to as you have already prepared in advance. If you let it slip and fall behind with assignments, you have no space to breath when it comes to needing a break. I think this may be easier for commuting students due to the lack of distraction, but even in halls, separate your time according to how much work you have to do and if you need to take time out for yourself.
Overall, I would say to those commuting, be organised, be on time and get ahead. And to those in halls, ignore distractions when you have deadlines to achieve, be organised and make time for yourself.
Thoughts from the criminology team 