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My colleague @manosdaskalou’s recent blog Do we have to care prompted me to think about how data is used to inform government, its agencies and other organisations. This in turn led me back to the ideas of New Public Management (NPM), later to morph into what some authors called Administrative Management. For some of you that have read about NPM and its various iterations and for those of you that have lived through it, you will know that the success or failure of organisations was seen through a lens of objectives, targets and performance indicators or Key Performance Indicators (KPIs). In the early 1980s and for a decade or so thereafter, Vision statements, Mission statements, objectives, targets, KPI’s and league tables, both formal and informal became the new lingua franca for public sector bodies, alongside terms such as ‘thinking outside the box’ or ‘blue sky thinking’. Added to this was the media frenzy when data was released showing how organisations were somehow failing.
Policing was a little late joining the party, predominately as many an author has suggested, for political reasons which had something to do with neutering the unions; considered a threat to right wing capitalist ideologies. But policing could not avoid the evidence provided by the data. In the late 1980s and beyond, crime was inexorably on the rise and significant increases in police funding didn’t seem to stem the tide. Any self-respecting criminologist will tell you that the link between crime and policing is tenuous at best. But when politicians decide that there is a link and the police state there definitely is, demonstrated by the misleading and at best naïve mantra, give us more resources and we will control crime, then it is little wonder that the police were made to fall in line with every other public sector body, adopting NPM as the nirvana.
Since crime is so vaguely linked to policing, it was little wonder that the police managed to fail to meet targets on almost every level. At one stage there were over 400 KPIs from Her Majesty’s Inspectorate of Constabulary, let alone the rest imposed by government and the now defunct Audit Commission. This resulted in what was described as an audit explosion, a whole industry around collecting, manipulating and publishing data. Chief Constables were held to account for the poor performance and in some cases chief officers started to adopt styles of management akin to COMPSTAT, a tactic born in the New York police department, alongside the much vaunted ‘zero tolerance policing’ style. At first both were seen as progressive. Later, it became clear that COMPSTAT was just another way of bullying in the workplace and zero tolerance policing was totally out of kilter with the ethos of policing in England and Wales, but it certainly left an indelible mark.
As chief officers pushed the responsibility for meeting targets downwards through so called Performance and Development Reviews (PDRs), managers at all levels became somewhat creative with the crime figures and manipulating the rules around how crime is both recorded and detected. This working practice was pushed further down the line so that officers on the front line failed to record crime and became more interested in how to increase their own detection rates by choosing to pick what became known in academic circles as’ low hanging fruit’. Easy detections, usually associated with minor crime such as possession of cannabis, and inevitably to the detriment of young people and minority ethnic groups. How else do you produce what is required when you have so little impact on the real problem? Nobody, perhaps save for some enlightened academics, could see what the problem was. If you aren’t too sure let me spell it out, the police were never going to produce pleasing statistics because there was too much about the crime phenomenon that was outside of their control. The only way to do so was to cheat. To borrow a phrase from a recent Inquiry into policing, this was quite simply ‘institutional corruption’.
In the late 1990s the bubble began to burst to some extent. A series of inquiries and inspections showed that the police were manipulating data; queue another media frenzy. The National Crime Recording Standard came to fruition and with it another audit explosion. The auditing stopped and the manipulation increased, old habits die hard, so the auditing started again. In the meantime, the media and politicians and all those that mattered (at least that’s what they think) used crime data and criminal justice statistics as if they were somehow a spotlight on what was really happening. So, accurate when you want to show that the criminal justice system is failing but grossly inaccurate when you can show the data is being manipulated. For the media, they got their cake and were scoffing on it.
But it isn’t just about the data being accurate, it is also about it being politically acceptable at both the macro and micro level. The data at the macro level is very often somehow divorced from the micro. For example, in order for the police to record and carry out enquiries to detect a crime there needs to be sufficient resources to enable officers to attend a reported crime incident in a timely manner. In one police force, previous work around how many officers were required to respond to incidents in any given 24-hour period was carefully researched, triangulating various sources of data. This resulted in a formula that provided the optimum number of officers required, taking into account officers training, days off, sickness, briefings, paperwork and enquiries. It considered volumes and seriousness of incidents at various periods of time and the number of officers required for each incident. It also considered redundant time, that is time that officers are engaged in activities that are not directly related to attending incidents. For example, time to load up and get the patrol car ready for patrol, time to go to the toilet, time to get a drink, time to answer emails and a myriad of other necessary human activities. The end result was that the formula indicated that nearly double the number of officers were required than were available. It really couldn’t have come as any surprise to senior management as the force struggled to attend incidents in a timely fashion on a daily basis. The dilemma though was there was no funding for those additional officers, so the solution, change the formula and obscure and manipulate the data.
With data, it seems, comes power. It doesn’t matter how good the data is, all that matters is that it can be used pejoratively. Politicians can hold organisations to account through the use of data. Managers in organisations can hold their employees to account through the use of data. And those of us that are being held to account, are either told we are failing or made to feel like we are. I think a colleague of mine would call this ‘institutional violence’. How accurate the data is, or what it tells you, or more to the point doesn’t, is irrelevant, it is the power that is derived from the data that matters. The underlying issues and problems that have a significant contribution to the so called ‘poor performance’ are obscured by manipulation of data and facts. How else would managers hold you to account without that data? And whilst you may point to so many other factors that contribute to the data, it is after all just seen as an excuse. Such is the power of the data that if you are not performing badly, you still feel like you are.
The above account is predominantly about policing because that is my background. I was fortunate that I became far more informed about NPM and the unintended consequences of the performance culture and over reliance on data due to my academic endeavours in the latter part of my policing career. Academia it seemed to me, had seen through this nonsense and academics were writing about it. But it seems, somewhat disappointingly, that the very same managerialist ideals and practices pervade academia. You really would have thought they’d know better.
Now that the year is almost over, it’s time to reflect on what’s gone before; the personal, the academic, the national and the global. This year, much like every other, has had its peaks and its troughs. The move to a new campus has offered an opportunity to consider education and research in new ways. Certainly, it has promoted dialogue in academic endeavour and holds out the interesting prospect of cross pollination and interdisciplinarity.
On a personal level, 2018 finally saw the submission of my doctoral thesis. Entitled ‘The Anti-Thesis of Criminological Research: The case of the criminal ex-servicemen,’ I will have my chance to defend this work, so still plenty of work to do.
For the Criminology team, we have greeted a new member; Jessica Ritchie and congratulated the newly capped Dr Susie Atherton. Along the way there may have been plenty of challenges, but also many opportunities to embrace and advance individual and team work. In September 2018 we greeted a bumper crop of new apprentice criminologists and welcomed back many familiar faces. The year also saw Criminology’s 18th birthday and our first inaugural “Big Criminology Reunion”. The chance to catch up with graduates was fantastic and we look forward to making this a regular event. Likewise, the fabulous blog entries written by graduates under the banner of “Look who’s 18” reminded us all (if we ever had any doubt) of why we do what we do.
Nationally, we marked the centenaries of the end of WWI and the passing of legislation which allowed some women the right to vote. This included the unveiling of two Suffragette statues; Millicent Fawcett and Emmeline Pankhurst. The country also remembered the murder of Stephen Lawrence 25 years earlier and saw the first arrests in relation to the Hillsborough disaster, All of which offer an opportunity to reflect on the behaviour of the police, the media and the State in the debacles which followed. These events have shaped and continue to shape the world in which we live and momentarily offered a much-needed distraction from more contemporaneous news.
For the UK, 2018 saw the start of the Grenfell Tower Inquiry, the Windrush scandal, the continuing rise of the food bank, the closure of refuges, the iniquity of Universal Credit and an increase in homelessness, symptoms of the ideological programmes of “austerity” and maintaining a “hostile environment“. All this against a backdrop of the mystery (or should that be mayhem) of Brexit which continues to rumble on. It looks likely that the concept of institutional violence will continue to offer criminologists a theoretical lens to understand the twenty-first century (cf. Curtin and Litke, 1999, Cooper and Whyte, 2018).
Internationally, we have seen no let-up in global conflict, the situation in Afghanistan, Iraq, Myanmar, Syria, Yemen (to name but a few) remains fraught with violence. Concerns around the governments of many European countries, China, North Korea and USA heighten fears and the world seems an incredibly dangerous place. The awarding of the Nobel Peace Prize to Denis Mukwege and Nadia Murad offers an antidote to such fears and recognises the powerful work that can be undertaken in the name of peace. Likewise the deaths of Professor Stephen Hawking and Harry Leslie Smith, both staunch advocates for the NHS, remind us that individuals can speak out, can make a difference.
To my friends, family, colleagues and students, I raise a glass to the end of 2018 and the beginning of 2019:
‘Let’s hope it’s a good one, without any fear’ (Lennon and Ono, 1974).
Cooper, Vickie and Whyte, David, (2018), ‘Grenfell, Austerity and Institutional Violence,’ Sociological Research Online, 00, 0: 1-10
Curtin, Deane and Litke, Robert, (1999) (Eds), Institutional Violence, (Amsterdam: Rodopi)
Lennon, John and Ono, Yoko, (1974) Happy Xmas (War is Over), [CD], Recorded by John and Yoko: Plastic Ono Band in Shaved Fish. PCS 7173, [s.l.], Apple
Sallek is a graduate from the MSc Criminology. He is currently undertaking doctoral studies at Stellenbosch University, South Africa.
In this piece, I reflect on the criminal justice system in Nigeria showing how a cultural practice evoked a social problematique, one that has exposed the state of the criminal justice system of the country. While I dissociate myself from the sect, I assume the place of the first person in contextualizing this discourse.
In line with the norm, our mothers were married to them. Having paid the bride wealth, even though they have no means, no investment and had little for their upkeep, they married as many as they could satisfy. In our number, they birth as many as their strength could allow, but, little did we know the intention is to give us out to tutelage from religious teachers once we could speak. So, we grew with little or no parental care, had little or no contact, and the street was to become our home where we learnt to be tough and strong. There we learnt we are the Almajiri (homeless children), learning and following the way and teaching of a teacher while we survived on alms and the goodwill of the rich and the sympathetic public.
As we grew older, some learnt trades, others grew stronger in the streets that became our home, a place which toughened and strengthened us into becoming readily available handymen, although our speciality was undefined. We became a political tool servicing the needs of desperate politicians, but, when our greed and their greed became insatiable, they lost their grip on us. We became swayed by extremist teachings, the ideologies were appealing and to us, a worthy course, so, we joined the sect and began a movement that would later become globally infamous. We grew in strength and might, then they coerced us into violence when in cold blood, their police murdered our leader with impunity. No one was held responsible; the court did nothing, and no form of judicial remedy was provided. So, we promised full scale war and to achieve this, we withdrew, strategized, and trained to be surgical and deadly.
The havoc we created was unimaginable, so they labelled us terrorists and we lived the name, overwhelmed their police, seized control of their territories, and continued to execute full war of terror. We caused a great humanitarian crisis, displaced many, and forced a refugee crisis, but, their predicament is better than our childhood experience. So, when they sheltered these displaced people in camps promising them protection, we defiled this fortress and have continued to kill many before their eyes. The war they waged on us using their potent monster, the military continuous to be futile. They lied to their populace that they have overpowered us, but, not only did we dare them, we also gave the military a great blow that no one could have imagined we could. The politicians promised change, but we proved that it was a mere propaganda when they had to negotiate the release of their daughters for a ransom which included releasing our friends in their custody. After this, we abducted even more girls at Dapchi. Now I wonder, these monsters we have become, is it our making, the fault of our parents, a failure of the criminal justice system, or a product of society?