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Policy, procedures, processes, and failure

Examine any organisation and you will find a myriad of policy and procedures that are designed to inform its processes and guide employees.  On paper, these formalised ideals and directions make absolute sense but frequently they bear no relationship to reality and rather than empowering, they constrain and often demoralise.  These idealistic notions of how an organisation should function facilitate the dehumanising effects of managerial diktat and engender an internalisation of failure amongst employees.

By way of an example, in the 1990s police forces began to consider notions of Standard Operating Procedures (SOPs) in respect of crime investigation.  These SOPs seemed on the face of it to be a good idea.  The police service, driven by government notions of New Public Management, were being measured on crime reduction and crime detection.  Performance indicators were propped up by idealistic notions coming out of government supported by HMIC and the now defunct Audit Commission that catching more criminals would engender a virtuous circle resulting in crime reduction.  Nothing of course, was further from the truth. But the introduction of SOPs was meant to attempt to address police failings. These, certainly in one force, were at the outset seen as a guide, a minimum standard required in an investigation.  They weren’t intended to constrain.

A small department was set up in this force to measure adherence to these SOPs and to report back where there were inherent failures.  For example, on attending a house burglary, the attendant officers were required to take a statement from the householder, and they were required to carry out house to house enquiries in the vicinity.  At the very least, they needed to knock on doors either side of the house that had been burgled and a couple of houses across the road.  Frequently the statement wasn’t taken, or the house-to-house enquiries hadn’t been completed.  It became clear that the officers were failing to carry out simple procedures.  Measuring adherence to SOPs and providing feedback to promote improvement soon resulted in measuring adherence in order to enforce compliance.

In hindsight, there should have been a realisation that the SOPs, far from being helpful were in fact having a detrimental effect.  Where officers could have carried out further investigations based on their professional judgement, they adhered to the minimum required in the SOPs or simply failed to comply with them fully.   This was partially resultant of a notion amongst officers that discretion was being curtailed, but more notably it was driven by other processes and organisational priorities.  These other processes were to do with attendance at other incidents.  Graded as a priority by the control room, officers were being pulled off the burglary investigation and therefore couldn’t comply with the burglary investigation SOPs. Police forces were also being measured on how quickly they responded to and arrived at various calls for service.  There was clearly a direct conflict between management ideals and reality with the officers being set up to fail in one aspect or another.  There were simply not enough staff to do all the work and to manage the overwhelming demands at certain times.

One way of dealing with the failures was to link these to the performance and development review (PDR) process.  The development aspect was a somewhat redundant term as the PDR was all about performance.  Of course, each time the PDR came around the officers had failed to achieve their objectives.  This provided lots of evidence of people not doing their job properly.  In the wider gamut of crime figures officers at various levels began to realise that the only way to avoid accusations of poor performance was to manipulate the crime figures.  In the meantime, those driving the behaviours, washed their hands of them whenever someone was found out, often hiding behind the SOPs and policy.  The misuse of the PDR process and the consistent scrutiny of performance metrics resulted in the internalising of failure by staff.  Whole systems and processes had been set up to measure failure, after all how could success be measured if it could never be achieved.  Of course, it could never be achieved because the ambition and driving force behind this, government’s notions of crime control, were based on ideals and rhetoric not science.  But the overriding fact was that it could never be achieved because there were never enough resources to achieve it. 

The failure of course wasn’t in the officers that didn’t adhere to the SOPs or those that manipulated crime figures to try to avoid overbearing scrutiny, it was the failure of managers to provide adequate resources.  It was a failure of managers to try to understand what reality looked like and it was a failure of managers to deal with the dehumanising effects of policy, procedure and processes.  

Having left the police, I thought higher education would somehow be different.  I don’t think I need to say anymore.

DIE in Solidarity with Diversity-Inclusion-Equality

As an associate lecturer on a casual contract, I was glad to stand in solidarity with my friends and colleagues also striking as part of UCU Industrial Action. Concurrently, I was also glad to stand in solidarity with students (as a recent former undergrad and masters student … I get it), students who simply want a better education, including having a curriculum that represents them (not a privileged minority). I wrote this poem for the students and staff taking part in strike action, and it comes inspired from the lip service universities give to doing equality while undermining those that actually do it (meanwhile universities refuse to put in the investment required). This piece also comes inspired by ‘This is Not a Humanising Poem’ by Suhaiymah Manzoor-Khan, a British author-educator from Bradford in Yorkshire.


Some issues force you to protest

the way oppression knocks on your front door

and you can’t block out the noise

“protest peacefully, non-violently”

I have heard people say

show ‘the undecided’, passive respectability

be quiet, leave parts of yourself at home

show them you’re just as capable of being liked

enough for promotion into the canteen,

protest with kindness and humour

make allusions to smiling resisters in literature

they’d rather passive images of Rosa Parks all honestly

but not her politics against racism, patriarchy, and misogyny

Photo by Sushil Nash on Unsplash

but I wanna tell them about British histories of dissent

the good and the bad – 1919 Race Riots

the 1926 general strikes, and the not so quiet

interwar years of Caribbean resistance to military conscription

I wanna talk about how Pride was originally a protest

I wanna talk about the Grunwick Strike and Jayaben Desai

and the Yorkshire miners that came to London in solidarity

with South Asian migrant women in what was 1980s austerity

I want to rant about Thatcherism as the base

for the neoliberal university culture we work in today

I want to talk about the Poll Tax Riots of 1990

and the current whitewashing of the climate emergency

they want protesters to be frugal in activism,

don’t decolonise the curriculum

they say decolonise

they mean monetise, let’s diversify …

but not that sort of diversity

nothing too political, critical, intellectual

transform lives, inspire change?

But no,

they will make problems out of people who complain

it’s your fault, for not being able to concentrate

in workplaces that separate the work you do

from the effects of Black Lives Matter and #MeToo

they make you the problem

they make you want to leave

unwilling to acknowledge that universities

discriminate against staff and students systemically

POCs, working-class, international, disabled, LGBT

but let’s show the eligibility of staff networks

while senior leaders disproportionately hire TERFs

Universities are gaslighting their staff and students, enough is enough (Getty Images)

staff and students chequered with severe floggings

body maps of indenture and slavery

like hieroglyphics made of flesh

but good degrees, are not the only thing that hold meaning

workers rights, students’ rights to education

so this will not be a ‘people are human’ poem

we are beyond respectability now

however, you know universities will DIE on that hill

instead,

treat us well when we’re tired

productive, upset, frustrated

when we’re in back-to-back global crises

COVID-19, Black Lives Matter, femicide,

failing in class, time wasting, without the right visas,

the right accents; Black, white, homeless, in poverty,

women, trans, when we’re not A-Grade students, when we don’t

have the right last name; when we’re suicidal

when people are anxious, depressed, autistic

tick-box statistics within unprotected characteristics

all permeates through workers’ and student rights

When you see staff on strike now,

we’re protesting things related to jobs yes,

but also, the after-effects

as institutions always protect themselves

so sometimes I think about

when senior management vote on policies…

if there’s a difference between the nice ones ticking boxes

and the other ones that scatter white supremacy?

I wonder if it’s about diversity, inclusion, and equality [DIE],

how come they discriminate in the name of transforming lives

how come Black students are questioned (under caution) in disciplinaries

like this is the London Met maintaining law and order …

upholding canteen cultures of policing

Black and Brown bodies. Decolonisation is more

than the curriculum; Tuck and Yang

tell us decolonisation is not a metaphor,

so why is it used in meetings as lip service –

Photo by Kevin Olson on Unsplash

why aren’t staff hired in

in critical race studies, whiteness studies, decolonial studies

why is liberation politics and anti-racism not at the heart of this

why are mediocre white men failing upwards,

they tell me we have misunderstood

but promotion based on merit doesn’t exist

bell hooks called this

imperialist heteropatriarchal white supremacy

you know Free Palestine, Black Lives Matter, and the rest

we must protest how we want to protest

we must never be silenced; is this being me radical, am I radical 

Cos I’m tired of being called a “millennial lefty snowflake”, when I’m just trying not to DIE?! 


Further Reading

Ahmed, Sara (2012) On Being Included: Racism and Diversity in Institutional Life. London: Duke.

Ahmed, Sara (2021) Complaint. London: Duke.

Bhanot, Kavita (2015) Decolonise, Not Diversify. Media Diversified [online].

Double Down News (2021) This Is England: Ash Sakar’s Alternative Race Report. YouTube.

Chen, Sophia (2020) The Equity-Diversity-Inclusion Industrial Complex Gets a Makeover. Wired [online].

Puwar, Nirmal (2004) Space Invaders: Race, Gender and Bodies Out of Place. Oxford: Berg.

Read, Bridget (2021) Doing the Work at Work What are companies desperate for diversity consultants actually buying? The Cut [online].

Ventour, Tré (2021) Telling it Like it is: Decolonisation is Not Diversity. Diverse Educators [online].

A microcosm of deviancy

A little over a week ago our university introduced the compulsory wearing of face masks indoors.  This included wearing of masks in classrooms as well as common areas and offices.  Some may argue that the new rules were introduced a little too late in the day, whilst I’m sure others will point to the fact that government guidance is that the wearing of face masks is advisory and therefore the introduction of the new rules was unwarranted. Let’s be honest the government and their political party haven’t set much of an example regarding the basic safety ideas, let alone rules, as evidenced by the recent Conservative party conference.  The new rules at the university, however, are not enforced, instead there is a reliance that students and staff will comply.  This of course creates several dilemmas for students and staff where there is a failure to comply and it makes for some interesting observations about general human behaviour and deviance. To that extent, university life might be viewed as a microcosm of life in the general population and this lends itself quite nicely to the analogy of behaviours whilst driving on a road.

Driving behaviours vary, from those drivers that consistently and diligently stick to the speed limit despite what others may be doing, to those that have complete disregard for limits or indeed others including those that police the roads.  Let us be quite clear at this stage, speed limits are nearly always there for a reason. There is ample research that speed kills and that reductions in speed limits injuries and saves life. Whilst those drivers that drive over the speed limit will not always be involved in a collision and that a collision will not always result in serious injury or death, there is a much greater potential for this. The risks of course are spread across the population in the locality, the impact is not just felt by the speeding driver but other drivers and pedestrians as well. To some extent we can make the comparison to the risks associated with catching Covid and the wearing of masks and social distancing, failure to comply increases risks to all. As a quick reminder, the wearing of masks is to protect others more so than it is to protect the individual mask wearer.

Observations of behaviours regarding staff and students wearing masks at the university are interesting.  There are those that comply, regardless of what others are doing, some of these will have been wearing masks indoors before the new rules came in.  Not dissimilar to the careful driver, sticking to the speed limit but also prepared to drive slower where they perceive there is a greater risk.   Then there is the well-intentioned mask wearer, the one that knows the rules and will stick to them but through absent mindedness or through some of life’s many distractions, they fail to wear their masks at various points of the day.  As with the well-meaning driver, they are easily reminded and often apologetic, even if it is only to themselves. Of course, there is the ‘follow the flock’ wearer, the person that could quite easily be persuaded to not wear their mask by the rest of the flock as they fail to wear theirs. The driver that joins the rest and drives at 40mph in a 30mph limit because the rest of the traffic is doing so.  Next is the deviant that has disregard for the rules as long as no one in authority is looking.  The person that keeps their mask handy, probably under their chin and then when challenged in some way, perhaps by a disapproving look from a member of staff or by a direct challenge, puts their mask on but only for the duration they are under observation. Not dissimilar to the speedster that slows down when they see a police vehicle or a static speed camera only to speed up again when the danger of being caught and sanctioned has passed. Finally, there is the person that has complete disregard for any rules, they will blatantly fail to wear a mask and wave away with complete disdain any attempt by student ambassadors positioned at the door to offer them a mask. They like the speeding driver that fails to obey any of the rules of the road have complete disregard for the rules or indeed any rules.

Whilst we may lament the fact that some people forget, are distracted but are generally well meaning, we probably wouldn’t want to impose any sanction for their deviance. But what of those that have complete disregard for the rules? It is worth returning here to the general ethos of wearing masks; to protect others. The disregard for the rules is inter alia a disregard for the safety of others. Whilst we might observe that the deviancy is apparent amongst several students (a problem that might be generalised to society), it is somewhat disconcerting that there are a significant number of staff who clearly do not think the rules apply to them. They seem to neither care about their colleagues nor the students and it would seem consider themselves above the rules. Another comparable trait in general society where those in positions of power seem to have a disregard for rules and others. Finally, we might consider how we could police these new rules as clearly our university society of students and staff are unable to do so. I can hear the cries now, haven’t you got anything better to do, this is a sledgehammer to crack a nut and all the usual rhetoric endured by the police across the land. If you make a rule, you must be prepared to enforce it otherwise there’s no point in having it. Imposing an unenforceable rule is simply playing politics and attempting to appease those that question the conditions in which students and staff work. Imagine speed limits on the road but no enforcement cameras, no police and no sanctions for breaches. It will be interesting to see how long the general population at the university follow the new rules, recent observations are that the flock of sheep mentality is starting to come to the fore. As a parting thought, isn’t it amazing how easy it is to study crime and deviance.

“Sheep” by James Good is licensed under CC BY-NC-ND 2.0

Looking in all the wrong places and finding no answers

Recently we saw the killer of Sarah Everard receive a whole life sentence for her murder and with the sentence came the usual rhetoric from the politicians and media alike.  I could tell you how I feel as a former police officer, but I just don’t think that really matters, others have said it but what they say, undoubtedly with conviction, seems rather hollow.  What matters is that another life has been taken as a result of male violence, not just violence, male violence.  I don’t disagree with those that want to make the streets safe for women, reclaim the streets, I don’t disagree with the ‘me too movement’, but somehow, I feel that the fundamental issue is being missed.  Somehow, I think that all the rhetoric and calls for action concentrate too much on women as victims and looking for someone or some organisation to blame.  There seems to be a sense created that this is a problem for women and in doing so concentrates on the symptoms rather than the cause.  This is a problem for men and our society.  Let’s not dress it up, pretend it could be something else, use terms like ‘not all men’, it is a fact nearly all violence, whether that be against women or men is perpetrated by … you guessed it, men.

I was watching a tv programme the other day about migraines and as it transpires there are millions of migraine sufferers around the world, most are women.  It seems as a man I’m in the minority.  One of the interviewees, a professor was asked why so little had been done in terms of research and finding a cure.  He was frank, if it had been a male problem then there would have been more done.  I’m not sure I totally subscribe to that because there are lots of other factors, after all prostate cancer a major cause of male deaths seems to have received comparatively little coverage until recently.  But he made me think, if men, particularly those of influence accepted there was a problem would they be inclined to act? We call for more females in policing, we call for more females in the boardroom, predominately because we want to make things look a little fairer, a bit more even. We still have a massive gender pay gap in so many businesses and the public sector, we still have accusations and proven cases of sexual harassment.  We still have archaic attitudes to women in so many walks of life, including religion.  Words are great, useless but great. If you own the problem, you find solutions, men don’t own the problem and that is a problem.

So, it seems to me, that we are looking in the wrong place.  Removing Cressida Dick as the head of the Metropolitan Police service isn’t going to change things. Blaming the police as an organisation isn’t going to change things.  Look around you, look at all the scandals, all the sexual offences against women, against children.  Look at where the perpetrators are placed in society, in positions of trust, as members of a variety of organisations, organisations that traditionally we thought we could turn to in our need. And look at the gender of those that commit those crimes, almost always men.

The solution to all of this is beyond me.  As a criminologist I know of so many theories about why people commit crime or are victims of crime.  Some are a little ridiculous but are a product of their time, others fit quite nicely into different circumstances, but none fully explain why.  There are no real certainties and predicting who and where is almost impossible.  Somehow, we need our leaders, predominately men, to grasp the mettle, to accept this a problem for men.  If we owned the problem, we might start to tackle the causes of male violence, whatever they might be. Maybe then we might start to address the symptoms, society will be a safer place, and nobody will need to reclaim the streets.

Criminology First Week Activity (2020)

Winning posters 2020, from L to R: Year 1, Year 2 and Year 3

As we prepare to start the new academic year, it is worth reflecting on the beginning of the last one. In 2020 we began the academic year with a whole cohort activity designed to explore visual criminology and inspire the criminological imagination. Students were placed into small (socially distanced) groups, provided with a very short prompt and limited guidance as to how best to tackle the project. The prompts were as follows:

Year 1: Knife Crime

Year 2: Policing Protest (e.g. Black Lives Matter, Extinction Rebellion and so on)

Year 3: Creating Criminals: the CJS during the Covid-19 pandemic

Many of the students had never physically met, yet managed to come together in the midst of a pandemic, negotiate a strategy, carry out the work and produce well designed and thoughtful, criminological posters.

As can be seen from the collage below, everyone involved embraced the challenge and created some remarkable posters. Some of these have been shared previously across social media but this is the first time they have all appeared together in one place.

I am sure everyone will agree our students demonstrated knowledge, understanding, resilience and stamina. We will be running a similar activity for the first week of the academic year 2021-2022, with different prompts to provoke thought and encourage dialogue and team work. Who knows what exciting ideas and posters will be demonstrated this time, but one thing is for sure Criminology students have the opportunity to campaign for social justice becoming real #Changemakers.

The pathology of performance management: obscuration, manipulation and power

My colleague @manosdaskalou’s recent blog Do we have to care prompted me to think about how data is used to inform government, its agencies and other organisations.  This in turn led me back to the ideas of New Public Management (NPM), later to morph into what some authors called Administrative Management.  For some of you that have read about NPM and its various iterations and for those of you that have lived through it, you will know that the success or failure of organisations was seen through a lens of objectives, targets and performance indicators or Key Performance Indicators (KPIs).  In the early 1980s and for a decade or so thereafter, Vision statements, Mission statements, objectives, targets, KPI’s and league tables, both formal and informal became the new lingua franca for public sector bodies, alongside terms such as ‘thinking outside the box’ or ‘blue sky thinking’.  Added to this was the media frenzy when data was released showing how organisations were somehow failing.

Policing was a little late joining the party, predominately as many an author has suggested, for political reasons which had something to do with neutering the unions; considered a threat to right wing capitalist ideologies.  But policing could not avoid the evidence provided by the data.  In the late 1980s and beyond, crime was inexorably on the rise and significant increases in police funding didn’t seem to stem the tide.  Any self-respecting criminologist will tell you that the link between crime and policing is tenuous at best. But when politicians decide that there is a link and the police state there definitely is, demonstrated by the misleading and at best naïve mantra, give us more resources and we will control crime, then it is little wonder that the police were made to fall in line with every other public sector body, adopting NPM as the nirvana.  

Since crime is so vaguely linked to policing, it was little wonder that the police managed to fail to meet targets on almost every level. At one stage there were over 400 KPIs from Her Majesty’s Inspectorate of Constabulary, let alone the rest imposed by government and the now defunct Audit Commission.  This resulted in what was described as an audit explosion, a whole industry around collecting, manipulating and publishing data.  Chief Constables were held to account for the poor performance and in some cases chief officers started to adopt styles of management akin to COMPSTAT, a tactic born in the New York police department, alongside the much vaunted ‘zero tolerance policing’ style.  At first both were seen as progressive.  Later, it became clear that COMPSTAT was just another way of bullying in the workplace and zero tolerance policing was totally out of kilter with the ethos of policing in England and Wales, but it certainly left an indelible mark.

As chief officers pushed the responsibility for meeting targets downwards through so called Performance and Development Reviews (PDRs), managers at all levels became somewhat creative with the crime figures and manipulating the rules around how crime is both recorded and detected. This working practice was pushed further down the line so that officers on the front line failed to record crime and became more interested in how to increase their own detection rates by choosing to pick what became known in academic circles as’ low hanging fruit’.  Easy detections, usually associated with minor crime such as possession of cannabis, and inevitably to the detriment of young people and minority ethnic groups.  How else do you produce what is required when you have so little impact on the real problem?  Nobody, perhaps save for some enlightened academics, could see what the problem was.  If you aren’t too sure let me spell it out, the police were never going to produce pleasing statistics because there was too much about the crime phenomenon that was outside of their control. The only way to do so was to cheat.  To borrow a phrase from a recent Inquiry into policing, this was quite simply ‘institutional corruption’.

In the late 1990s the bubble began to burst to some extent. A series of inquiries and inspections showed that the police were manipulating data; queue another media frenzy.  The National Crime Recording Standard came to fruition and with it another audit explosion.  The auditing stopped and the manipulation increased, old habits die hard, so the auditing started again.  In the meantime, the media and politicians and all those that mattered (at least that’s what they think) used crime data and criminal justice statistics as if they were somehow a spotlight on what was really happening.  So, accurate when you want to show that the criminal justice system is failing but grossly inaccurate when you can show the data is being manipulated.  For the media, they got their cake and were scoffing on it.   

But it isn’t just about the data being accurate, it is also about it being politically acceptable at both the macro and micro level.  The data at the macro level is very often somehow divorced from the micro.  For example, in order for the police to record and carry out enquiries to detect a crime there needs to be sufficient resources to enable officers to attend a reported crime incident in a timely manner.  In one police force, previous work around how many officers were required to respond to incidents in any given 24-hour period was carefully researched, triangulating various sources of data.  This resulted in a formula that provided the optimum number of officers required, taking into account officers training, days off, sickness, briefings, paperwork and enquiries.  It considered volumes and seriousness of incidents at various periods of time and the number of officers required for each incident. It also considered redundant time, that is time that officers are engaged in activities that are not directly related to attending incidents. For example, time to load up and get the patrol car ready for patrol, time to go to the toilet, time to get a drink, time to answer emails and a myriad of other necessary human activities.  The end result was that the formula indicated that nearly double the number of officers were required than were available.  It really couldn’t have come as any surprise to senior management as the force struggled to attend incidents in a timely fashion on a daily basis.  The dilemma though was there was no funding for those additional officers, so the solution, change the formula and obscure and manipulate the data.

With data, it seems, comes power.  It doesn’t matter how good the data is, all that matters is that it can be used pejoratively.  Politicians can hold organisations to account through the use of data.  Managers in organisations can hold their employees to account through the use of data.  And those of us that are being held to account, are either told we are failing or made to feel like we are.  I think a colleague of mine would call this ‘institutional violence’.  How accurate the data is, or what it tells you, or more to the point doesn’t, is irrelevant, it is the power that is derived from the data that matters.  The underlying issues and problems that have a significant contribution to the so called ‘poor performance’ are obscured by manipulation of data and facts.  How else would managers hold you to account without that data?  And whilst you may point to so many other factors that contribute to the data, it is after all just seen as an excuse.  Such is the power of the data that if you are not performing badly, you still feel like you are.

The above account is predominantly about policing because that is my background. I was fortunate that I became far more informed about NPM and the unintended consequences of the performance culture and over reliance on data due to my academic endeavours in the latter part of my policing career.  Academia it seemed to me, had seen through this nonsense and academics were writing about it.  But it seems, somewhat disappointingly, that the very same managerialist ideals and practices pervade academia.  You really would have thought they’d know better. 

Do we have to care?

In recently published The end-to-end rape review report on findings and actions the responsible minister admitted that “victims of rape [are] being failed”.  This stark admission is based on data that indicates that the current situation on dealing with rape is far worst than 5 years ago.  The ministers are “ashamed” of the data but luckily in their report they offer some suggestions on how to improve things; what to do to bring the conviction rates to the 2016 level and to move more cases forward for trial, leading to successful convictions.  At that point, the report presents the Criminal Justice System [CJS] as a singular entity that needs to address the issue collectively.  This, in part, is a fair assessment although it ignores the cultural differences of the constituent parts of the system.  Nonetheless, the government has identified a problem, commissioned a report and has a clear “ambitious” plan of how to address it.     

The report indeed presents some interesting findings and I urge people to review it whenever they can (https://www.gov.uk/government/publications/end-to-end-rape-review-report-on-findings-and-actions).  We know for example already that the number of cases that went into prosecution were low; in the last years this has become even lower.  That despite the prevalence rate remaining more or less the same.  Victims report that they are treated poorly, not believed arguing that the investigative model needs changing.  No wonder the ministers appear apologetic of the situation.  A headline crime category that is likely to cause an uproar and whilst thinking of the political fallout they come out in support of the victims!  Who wouldn’t?  Supporting a victim of crime, any crime is one of the main objectives of the CJS; once they have handed out retribution and prioritised on making an example of specific crimes and focusing on particular criminals, then their focus is on the victims!  The findings were expected, but even so when reading about the higher vulnerability of disabled women to rape and sexual abuse, underscores the systemic failure to deal with this crime.  It does not read like care!             

If I was an agitator, I would say that a criminal committing rape has less chance (statistically) to be convicted than someone who commits theft; but then I will be making a criminological cardinal sin; conflating criminalities and confusing the data.  In our profession we deal with data all the time.  Many of them come in the form of metrics looking at the way different crimes are reported, recorded etc.  We also know that context gives a perspective to these data.  Numbers may look the same, but that is arguably part of the problem.  It does not take into account the source of the data and their circumstances.  Not all numbers are the same and most importantly they do not measure similar trends.  The way the success rates are to be measured is not dissimilar from before and without owning a magic ball, it can be foreseen that rape will remain as is.  Of course, the metrics may change colour to signal improvement, but that will not alter the fundamental issues.    

On the day, one may have their car broken into, to report the incident can be a requirement from their insurance if they are to cover the cost.  On the day, the said person got raped by a current/former partner the matter is not about insurance.  These acts are not similar and to treat criminality as a singularity draws up uneven comparisons.  In this case we have a list of recommendations trying to ameliorate the bad metrics.  What are the recommendations?  The focus is again on the police and the Crime Prosecution Service [CPS] and the court experience the victims will have.  Again, indicates that these institutions have been criticised before for similar failings.  The change of practices in the police does not go as far as exploring the institutional culture.  The CPS’s requirement to do more is tied with the successful cases they will prosecute.  The need for the two organisations to work together more closely has been a discussion point for the last 20 years; as for the better experience in courts, it is definitely welcomed but in recent years, Victim Support as an organisation was stripped bare, the additional services cut and the domestic violence shelters disappearing.  The call for more services was continuously met with the offer of voluntary organisations stepping in, into such a complex area to provide help and support.  One may think that if we are to prioritise on victim experience these services may need to become professional and even expand the current ones. 

Lastly in this document the tone is clear; the focus yet again is reactionary.  We have some bad data that we need to change somehow; we have got some clear action plans and we can measure them (as the report intimates) at regular times.  This approach is the main problem on dealing with rape!  It does not offer any interventions prior to the crime.  There is nothing to deal say with rape culture, the degradation of women, the inequality and the rape myths that women are still subjected to.  Interestingly there are mention of empathy toward the rape victim but there is not a plan to instil empathy for people more widely.  No plan to engage the educational system with respect for the other (whoever the other is; a woman, a person of colour, disability, different origin) regarding sexual behaviours.  The report tenuously mentions consent (or lack of understanding it) instead of making plans how it can be understood across.  Unfortunately, this crime reveals the challenges we face in the discipline but also the challenges we face as a society that has traded care for metrics and the tyranny of managerialism.    

#CriminologyBookClub: Bad Day at the Vulture Club

As you know by now, a small group of us decided the best way to thrive in lockdown was to seek solace in reading and talking about books. Hence the creation of #CriminologyBookClub! Building on on what has quickly become standard practice, we’ve decided to continue with all eight bloggers contributing! Our latest book was chosen by all of us (unanimously)  after we fell in love with the first instalment. Without more ado, let’s see why we all adore Inspector Chopra (retired) et al. and why we’re all so very sad to reach the (temporary, we hope!) end of @vaseemk2‘s wonderful series:

The final of the Chopra series was delightful. As with the previous books, the story is a crime novel but there is a continuance of a broader (and arguably) more damaging topic, social harm. I found this book so interesting to read as Vaseem shines a light on Parsee culture that was unknown to myself until reading this book. Although this is a series of fictional books, parts of these books are based on real life events and I think this allows for a lot of reflection. I finished the book thinking about the plight of the vultures and the impact that this has on humans. Book Club is yet to find another book that we all collectively enjoy, let alone a series. This series is wonderful.

@haleysread

The fifth book of the series introduces us to the community of the Parsees. Inspector Chopra is exploring a world full of secrecy, hidden messages and innuendos. Is it a family dispute gone wrong or an attack on a small community that is flickering away? The victim is powerful, well respected and without any obvious foes. Maybe the death is an accident or one of those unfortunate events? Chopra doesn’t think so! With the help of his pet elephant he uncovers the truth, despite the authorities’ incompetence collecting evidence and the need of many in the circle of suspects to withhold information. This is a more mature outing of the detective as the case makes him question his own mortality when he is faced with ancient customs. The team remains the same although the addition of a recovering vulture makes the group as surreal as ever. The dialogues are lively and the exchanges are sharp but in the end, what is the truth? Who is going to crack when Inspector Chopra reveals “whodunit”?

@manosdaskalou

As a latecomer to book club, this was my second of the Chopra series and once again I loved it. @vaseemk2 writes in such a way that he brings everything to life with vibrancy. This book featured a vulture who developed a personality of its own and just like the previous book, I enjoy the characters of the animals. Aside from the characters, the author is very good at introducing real life events or people. This book introduced the Parsee community which I had not heard of and it encouraged me to go away and learn more. I am looking forward to playing Chopra catch up over summer.

@amycortvriend

I approached this book with mixed feelings. I desperately wanted to immerse myself into the sunshine and colour of India. However, I also was very aware this was the (current!) last book in Vaseem Khan’s awesome series (I am seriously hoping for many more, take note @vaseemk2!). Fortunately, I forgot the latter, as I immersed myself in the former. As with previous Inspector Chopra cases there is the theme of institutional violence, of ordinary people, elephants and vultures subjected to the vagaries of powerful people. In 1967, Howard Becker asked “whose side are we on? and answered, the powerless. Vaseem’s series takes the same approach, there is a sense of camaraderie and empathy towards those who are different, those who are outside of mainstream society, the underdogs. Whether they are eunuchs, Parsees or even vultures, compassion is present in Chopra et al.’s responses and actions. Although gutted that the series has come to a (temporary!) halt, this book was a joy to read. I’m going to miss all the characters but will simply pretend they’ve gone on a holiday!

@paulaabowles

Bad Day at the Vulture Club was yet another wonderful investigation involving the Book Club’s favourite motley crew! The story was intriguing, the characters charming (although some of them not so much), scenery vivid and as always, overall utterly brilliant! This is the last book in the Inspector Chopra series, so far, and if I’m being overly critical it did not feel like an ending. Maybe there will be more to come? Hint Hint @vaseemk2!

@jesjames50

Having read the previous books in the series and having become embroiled in the Baby Ganesh Agency’s quirky and endearing machinations, I picked up this final book with eagerness, anticipation and dread in equal measure. Why dread, well it’s the last in the series (I know I’ve already said that but its worth restating), no more Insp. Chopra (Retd), no more Ganesha, Poppy, Irfan or the erstwhile Rangwalla. As we have become accustomed to, the book paints a colourful and wonderful picture of Mombai and its inhabitants whilst also providing saddening detail of the darker side of corruption and desperate poverty. With the usual twists and turns, injections of humour and triumph coupled with some interesting historical backdrops the story line is both intriguing and captivating. Another page turner, but as each page disappears, so too is the recognition that it is all going to come to an end. Whilst all the characters deserve a well-earned rest, it would seem a travesty for the redoubtable Insp. Chopra and his less than ordinary sidekick Ganesha to permanently retire

@5teveh

Goodbye for now, Inspector…….

Another great addition to the inspector Chopra series. More wacky characters, great comedy, and a great mysterious plot. I have also learned some interesting things about India’s culture, which has encouraged me to do further reading.

Reflecting on my time reading this series, I have enjoyed every single book. Like the other 4 books prior, Bad Day at the Vulture Club gives you delightful excitement and adventure which is far from what has been present in real life. During uncertain times and difficult lockdowns these books have provided much need escapism. During the final chapters I did feel a wave of sadness, as I knew this was the last book in the series. But I hopeful we will see a return of baby Ganesh, Poppy and Inspector Chopra, as we have still not unlocked the mystery of Ganesh. I recommend the complete series, if you like courageous elephants and want a light hearted page turner.

@svr2727

It goes without saying that I loved this book. I’ve so enjoyed following the exploits of Chopra and Ganesha over the last year and a half and there’s definitely a bit of a hole in my life now! I’ll admit that I read it with trepidation – worried that something awful would befall the characters I had come to care about, given that it’s the final book in the series. But I needn’t have worried! I found myself once again immersed in a mystery and following the threads through India – learning loads about the country and the culture on the way. I almost loved the vulture as much as I love the elephant. I really hope this isn’t the last we hear from these characters!

@saffrongarside

We shall leave the final thought to some younger fans of Baby Ganesha and the Vulture….thanks to Quinn and Paisley for their fabulous artistry

Not so Priti politics: setting a clear example

Of course Priti Patel the home secretary is correct when she declared that England fans have a right to boo England football players taking the knee before the England versus Croatia match on Sunday.  Correct that is, in considering the spirit of the European Convention on Human Rights and Article 10, Freedom of Expression. This being encapsulated in our own Human Rights Act 1998. But whilst, the home secretary considers such booing, lets call it a form of protest, acceptable, she then adds that the ‘taking of the knee’ is simply ‘gesture politics’ and finds this form of protest unacceptable.  The players and others through television advertising have made it clear that the statement is not political, it is simply a reminder of the need to tackle inequality and racism.

So, I’m left considering this, according to Priti Patel, it is acceptable to protest against those that oppose inequality and in particular racism, but it is not acceptable to protest against that in equality and racism.  The first is a right, the second is some form of gesture politics.  Ms Patel doesn’t end it there though but bemoans the Black Lives Matter protests and the ‘devastating impact they had on policing’.  Somehow, I think she’s missed the point.  If it is simply about the resources required to police the BLM protests, well the right of expression you say people have (you can boo if you want to) was simply being exercised and the police have a duty to facilitate those protests, devastating or not.  If the devastation was about some other impact such as morale, then I think a bit of introspection wouldn’t go amiss. There is far too much evidence to show that the criminal justice system and the application of policing in particular is unequal, unfair and in need of change.   

The home secretary is ultimately in charge of policing in this country.  A politician, yes, but also supposedly a leader, who should be leading by example.  What sort of example have her views set police forces across the country?  Carry on folks, this is just gesture politics.  No empathy, no understanding and a devil may care attitude, suggests that tackling inequality is not on the home secretary’s, let alone this government’s, agenda.  This is not politics of the right, this smacks of politics of the far right.  This is something we should all be worried about.  

A smorgasbord of thought (AKA a head full of magic)

https://www.flickr.com/photos/charlesfred/2823810363https://www.flickr.com/photos/charlesfred/2823810363

Its been a few weeks since I’ve written a blog and whilst there are plenty of topics to pick from, I never quite got my head round writing about anything in depth. I’ve thought about a lot, I never stop thinking about a lot, some it meaningful and some of it not. I like to think that some of the stuff is quite profound but that’s just in my imagination, I think. Anyway, rather than trying to put together some deep and meaningful narrative about the state of the world I thought I’d provide a few highlights.

When I read Jes’ blog the other week about graffiti, I couldn’t help thinking that we do far too much to try to justify and somehow nullify the effects of criminality. For all our theorising and empathising as criminologists, we shouldn’t lose sight of the fact that crime results in victims and being a victim of crime is at best an unpleasant experience.  So, I have to disagree with Jes on one point, grafitti is not art, its criminal damage, vandalism if you like. Very rarely have I ever gazed upon a graffiti covered bridge, wall, shop front, shutter, railway station siding or railway carriage and thought to myself, wow that’s nice. Let’s call it what it is.

I think it was the same week that I read a post on ‘LinkedIn’ about the silence surrounding the murder of Julia James, a 53-year-old Police Community Support Officer.  The silence the author of the post was referring to was the contrast between the public response to Julia James’ death and that of Sarah Everard, a 33-year-old marketing executive.  No vigil, no public outrage, no ‘claim the streets back’.  I wondered what dictates the public response to such horrific events.  Is it age, occupation, circumstance or just timing?

I watched the news this week somewhat bemused by the response of some industry chiefs and business owners.  The airline industry is less than pleased with the government’s approach to relaxing of restrictions around travel and some business owners are apoplectic about the fact that the removal of restrictions might be delayed. It might be a bit simplistic to state this, but it seems that they value business more than lives.

As for those that went on holiday abroad, thinking they wouldn’t need to quarantine when they came back only to find that the rules changed, and they now have to.  More fool you, maybe I’ve missed a trick here, but I don’t think the Covid virus and its mutations will wait for you to enjoy the rest of your holiday before spreading a little more. Don’t complain about quarantine nor the cost of testing, you put yourself in that position, now take some responsibility and suck it up instead of blaming someone else.

In a conversation, a friend of mine told me ‘the problem is people don’t like being told what to do’. This was said in the context of Covid and our discussion about the idiots that think any rules or guidance just doesn’t apply to them. The comment did however make me think about a paper I read some time ago by Storch (1975).  When the new police were introduced into this country in 1829, there were few who looked upon them favourably.  One of the main issues was simply that the populace did not like being restricted in their ‘immoral or illegal’ pastimes. We can have a debate about who makes the rules but it seems to me the most pressing point is that little has changed. Take off the rose-tinted glasses, there never was a golden era of policing, the police have never been liked and never will be.  I wonder how the population would act if there were no police though?

I’m a little weary now, all of this thinking and writing has worn me out. Time for a lie down in a darkened room.

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