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It has been called the beautiful game; in the past even during war the opposing sides played a game; it has made some of its players stars and household names, football or soccer has a global appeal. From the townships in South Africa, to the Brazilian Favelas, the makeshift pitches the world over to the highly pristine pitches in academies, kids the world over learn to kick a ball, and play the game that requires speed, agility, and dexterity in the feet. Kids who just play for fun in an after-school club or to bond with friends. The appeal of this game has been intertemporal.
Generations of kids, begged their parents to stay longer out to play with their friends, asked for another ball, shoes or shorts and each family responded according to their means. After all, football is/was a working-class game. The relative low cost makes it accessible; it allows plenty of kids to play together and build relationships. Football was an equaliser that did not care who you are or where you come from.
I remember as a kid, year after year playing in the summer with the same kids in teams between Greek and Yugoslavians. We were keeping score and the losing side was buying the other side ice-creams. Not quite the golden ornate cup but a wager worth playing 10 games across the summer. We called each other’s teams with the name of the country we came from. My lasting memory was the last time we played together before the civil war in Yugoslavia erupted. The Yugoslavians won and they were chanting “Yugoslavia, Yugoslavia”. Those kids did not come the following summer. In the next summer, the same kids would be carrying the flag and arms of one of the opposing sides armed to kill each other. When football is not the game, disputes are resolved in brutality.
In the past decades, football’s appeal made it the game to watch. The transition to professional football made the game lucrative, some clubs acquired big budgets and of course attracted a finer audience. The pundits, as a former footballer put it, started eating “prawn sandwiches” an indication of their more expensive tastes. Still people stick with the sport because of their own memories and experiences. My first ever game was with my grandfather. We went to the stadium of the club that was to become the team I support for life. The atmosphere, the emotional roller coaster and most importantly a shared experience with someone very dear, that even when they are gone, you carry the sounds, the emotions with you forever.
Some footballers started earning enormous fees for playing the game; the club colours became trademarked and charged over the odds for a simple scarf or a top. The rights to the games sold to private companies requiring people to pay subscriptions to watch a simple game. People objected but continued still to support, although some people were priced out of the game altogether. The game endures because it still resonates with people’s experiences.
In particular, the national games have kept some of their original appeal of playing for your country, playing for your colours! Football is an unpredictable sport and in international events you can have an outsider taking the cup against the odds! Like Greece winning the UEFA Euro in 2004! The games in international tournaments leads to knock out games, with the drama of extra time and of course the penalty shootout. Nail biting moments shared with family and friends. These magical moments of personal and collective elevation, as if you were there with the players, part of their effort, part of their victory.
When the host country was announced some years ago that will be hosting this year’s world cup there were already calls for investigation into the voting process raising concerns. Since then, there have been concerns about the safety of those who work on the infrastructure. Thousands of migrant workers, many of whom are/were undocumented have worked in building the stadiums that the games will be played in. There are accusations of numerous deaths of migrant workers (an estimate from The Guardian comes to a staggering 6,500 deaths). This has raised a significant question about priorities in our world. It is unthinkable to put a game above human life. This was later followed by “the guidelines” to teams and visitors that alternative sexualities will not be tolerated. Calls about respecting the host’s culture adding to the numbers of people calling for a boycott. So why I won’t be watching this time around?
We have been talking for years about inclusivity and tolerance. Women’s rights, LGBTQ+, immigrant rights, worker rights and all of them being trampled for the sake of a competition. Those who have been asked about the issues from the football federation, former footballers and even governments have played down all these concerns. In some cases, they opted for a tokenistic move like rainbow-coloured planes or include the rainbow on national team logo. Others will be issuing rainbow bracelets and some saying that they will raise issues if/when given the opportunity. This sounds too little considering what has happened so far especially all the fatalities caused building all the constructions. If we are not to uphold civil rights and if we are not ready to act on them, why talk about them?
I remember the game for being inclusive and serving to get people together; this competition is setting an incredibly horrible precedent that human life is cheap and expendable; that people’s rights are negotiable and that you can stop being who you are momentarily, because the game matters more than any of the above. It does not! Without rights, without respect, without life there is no game, there is nothing, because there is no humanity. These games do not bother me, they offend me as a human being. If people died to build this stadium then this space is not fit for games; it’s a monument to vanity and greed; hardly sportsmanlike qualities.
The recent HMICFRS publication An inspection of vetting misconduct and misogyny in the police service makes difficult reading for those of us that have or have had any involvement in the police service in England and Wales. Of course, this is not the first such report and I dare say it will not be the last. There is enough evidence both academic and during the course of numerous inquiries to suggest that there is institutional corruption of all sorts in the police service, coupled with prevailing racist and misogynistic attitudes. Hardly a surprise then that public confidence is at an all-time low.
As with so many reports and associated inquiries, the finger of blame is pointed at the institution or individuals within it. The failings are organisational failings or departmental or individual. I cast my mind back to those inquiries into the failings of social services or the failings of NHS trusts or the failings of the Fire and Rescue service or any other public body, all the fault of the organisation itself or individuals within it. Too many inquiries and too many failings to count. More often than not the recommendations from these reports and inquiries involve rectifying processes and procedures and increasing training. Rarely if ever do these reports even dare to dip their toe into the murky waters relating to funding. Nobody on these inquiries would have the audacity to suggest that the funding decisions made in the dark corridors of government would later have a significant contribution to the failings of all of these organisations and the individuals within them. Perhaps that’s why those people are chosen to head the inquiries or maybe the funding decisions are long forgotten.
Twenty percent budget cuts in public services in 2010/11 meant that priorities were altered often with catastrophic consequences. But to be honest the problems go much further back than the austerity measures of 2010/11. Successive governments have squeezed public services in the interest of efficiency and effectiveness. The result, neither being achieved, just some tinder box ready to explode into disaster. And yet more hand wringing and finger pointing and costly inquiries.
The problem is not just that the organisations failed or that departments or individuals failed, the problem is that all the failings might have been prevented if there was money available to deliver the service properly in the first place. And to do that, there needs to be enough staff, enough training, and enough equipment. And who is responsible for ensuring that happens?
Now you may say that is all very well but what of the police officers that are racist and misogynistic or corrupt and what of institutional corruption? After all the HMICFRS report is not just about vetting procedures but about the attitudes and behaviours of staff. A good point but let me point you to the behaviour of government, not just this government but preceding governments as well. The expenses scandal, the bullying allegations, the improper behaviour in parliament, the complete disregard for the ethics or for that matter, common decency. And what of those successive budget cuts and lack of willingness to address very real issues faced by staff in the organisations.
Let me also point you to the behaviour of the general public from whom the police officers are recruited. A society where parents that attend children’s football matches and hurl abuse at the referee and linesmen, even threatening to see them in the car park after the match. Not a one off but from recent reports a weekly occurrence and worse. A society now where staff in shops are advised not to challenge shoplifters in fear of their own safety. A society where there is a complete disregard for the law by many on a daily basis, including those that consider themselves law abiding citizens. A society where individuals blame everyone else, always in need of some scapegoat somewhere. A society where individuals know individually and collectively how they want others to behave but don’t know or disregard how they should behave.
I’m not surprised by the recent reports into policing and other services, saddened but not surprised. I’m not naïve enough to think that society was really any better at some distant time in the past, in fact there were some periods where it was definitely worse and policing of any sort has always been problematic. My fear is we are heading back to the worst times in humanity and these reports far from highlighting just an organisational problem are shining a floodlight on a societal one. But it suits everyone to confine the focus to the failings of organisations and the individuals within them. Not my fault, not my responsibility it’s the others not me, quelle surprise.
Following the mutiny that we witnessed in Downing street after members of the Johnson’s cabinet successfully forced him to resign over accusations of incompetency and the culture of inappropriate conducts in his cabinet, the people of Sri Lanka have also succeeded in chasing out their President, G. Rajapaksa, out of office over his contributions to the collapse of the country’s economy. This blog is a brief commentary on some of the latest events in Sri Lanka.
Since assuming office in 2019, the government of Rajapaksa has always been indicted of excessive borrowing, mismanagement of the country’s economy, and applying for international loans that are often difficult to pay back. With the country’s debt currently standing at $51bn, some of these loans, is claimed to have been spent on unnecessary infrastructural developments as well as other ‘Chinese-backed projects’, (see also; the Financial Times, 2022). Jayamaha (2022; 236) indicated that ‘Sri Lanka had $7.6 billion in foreign currency reserves at the end of 2019. However, by March 2020, it had exhausted its reserves to just $1.93 billion.’ One of Rajapaksa’s campaign promises was to cut taxes, which he did upon assuming office. His critics faulted this move, claiming it was unnecessary at that particular time. His ban on fertilizers, in a bid for the country to go organic (even though later reversed), had its own effect on local farmers. Rice production for example, fell by 20% following the ban – a move that eventually forced the government to opt for rice importation which was in itself expensive (see also; Nordhaus & Shah 2022). Critics warned that his investments and projects have no substantial and direct impact on the lives of the common people, and that what is the essence of building roads when the common people cannot afford to buy a car to ride on those roads? The fact that people have to queue for petrol for 5 days and only having to work for 1 day or where families cannot afford to feed their children simply shows how the government of Rajapaksa seem to have mismanaged the economy of the country. Of course, the problem of insecurity and the pandemic cannot be left out as crucial factors that have also impacted tourism levels and the economy of the country.
Foreign reserves have depleted, the importation of food is becoming difficult to actualise, living expenses have risen to high levels, the country is struggling with its international loan repayments, the value of Rupees has depreciated, there is inflation in the land, including shortages of food supplies and scarcity of fuel. Those who are familiar with the Sri Lanka’s system will not be particularly surprised at the nationwide protests that have been taking place in different parts of the country since May, because the Rajapaksa’s regime was only sitting on a keg of gun powder, ready to explode.
In an unprecedented fashion on July 9, several footages and images began to emerge online showing how protesters had successfully overpowered the police and had broken into the residence of the President. Their goal was to occupy the presidential palace and chase the president out of his residence. In fact, there are video footages online allegedly showing the motorcade of the president fleeing from his residence as the wave of protest rocked the capital.
Upon gaining entry into the innermost chambers of the president’s dwelling, protesters started touring and taking selfies in euphoria, some of them had quickly jumped into the presidential shower, others helped themselves to some relaxation on the president’s bed after days of protests, some were engaged in a mock presidential meeting in the president’s cabinet office, some preferred to swim in the president’s private pool while others helped themselves to some booze.
Indeed, these extraordinary scenes should not be taken for granted for they again reaffirm WB Yeats classic idea of anarchy (in ‘the second coming’ poem), being the only option to be exercised when the centre can no longer hold.
Of course, some may ask that now that they have invaded the presidential villa, what next? In my view, the people of Sri Lanka seem to be on the right direction as President Rajapaska has eventually bowed to pressure and agreed to resign. The next phase now is for the country to carefully elect a new leader who will revive the sinking ship, amend the economic policies, foster an effective democratic political culture which (hopefully) should bring about a sustainable economic plan and growth reforms.
Importantly, this is a big lesson not just for the political class of Sri Lanka, but for other wasteful leaders who continue to destroy their economies with reckless and disastrous policies. It is a lesson of the falcon and the falconer – for when the falcon can no longer hear the falconer, scenes like these may continue to be reproduced in other locations of the world.
Indeed, things fell apart in Colombo, but it is hoped that the centre will hold again as the country prepare to elect its new leaders.
Here is wishing the people of Colombo, and the entire Sri Lankans all the best in their struggle.
Financial Times (2022) [Twitter] 20 July. Available at: https://mobile.twitter.com/FinancialTimes/status/1549554792766361603
Jayamaha, J. (2022) “The demise of Democracy in Sri Lanka: A study of the political and economic crisis in Sri Lanka (Based on the incident of the Rambukkana shooting)”, Sprin Journal of Arts, Humanities and Social Sciences, 1(05), pp. 236–240. doi: 10.55559/sjahss.v1i05.22.
Nordhaus, T & Shah S, (2022) In Sri Lanka, Organic Farming Went Catastrophically Wrong, March 5, FP. Available at: https://foreignpolicy.com/2022/03/05/sri-lanka-organic-farming-crisis/
Sometime last week, I was amid a group of friends when the argument about the Pandora papers suddenly came up. In brief, the key questions raised were how come no one is talking about the Pandora papers again? What has happened to the investigations, and how come the story has now been relegated to the back seat within the media space? Although, we didn’t have enough time to debate the issues, I promised that I would be sharing my thoughts on this blog. So, I hope they are reading.
We can all agree that for many years, the issues of financial delinquencies and malfeasants have remained one of the major problems facing many societies. We have seen situations where Kleptocratic rulers and their associates loot and siphon state resources, and then stack them up in secret havens. Some of these Kleptocrats prefer to collect luxury Italian wines and French arts with their ill-gotten wealth, while others prefer to purchase luxury properties and 5-star apartments in Dubai, London and elsewhere. We find military generals participating in financial black operations, and we hear about law makers manipulating the gaps in the same laws they have created. In fact, in some spheres, we find ‘business tycoons’ exploiting violence-torn regions to smuggle gold, while in other spheres, some appointed public officers refuse to declare their assets because of fear of the future. Two years ago, we read about the two socialist presidents of the southern Spanish region and how they were found guilty of misuse of public funds. Totaling about €680m, you can imagine the good that could have been achieved in that region. We should also not forget the case of Ferdinand Marcos and his wife, both of whom (we are told) amassed over $10 billion during their reign in the Philippines. As we can see below that from the offshore leak of 2013 to the Panama papers of 2016 and then the 2017 Paradise papers, data leaks have continued to skyrocket. This simply demonstrates the level to which politicians and other official state representatives are taking to invest in this booming industry.
These stories are nothing new, we have always read about them – but then they fade away quicker than we expect. It is important to note that while some countries are swift in conducting investigation when issues like these arise, very little is known about others. So, in this blog, I will simply be highlighting some of the reasons why I think news relating to these issues have a short life span.
To start with, the system of financial corruption is often controlled and executed by those holding on to power very firmly. The firepower of their legal defence team is usually unmatchable, and the way they utilise their wealth and connections often make it incredibly difficult to tackle. For example, when leaks like these appear, some journalists are usually mindful of making certain remarks about the situation for the avoidance of being sued for libel and defamation of character. Secondly, financial crimes are always complex to investigate, and prosecution often takes forever. The problem of plurality in jurisdiction is also important in this analysis as it sometimes slows down the processes of investigation and prosecution. In some countries, there is something called ‘the immunity clause’, where certain state representatives are protected from being arraigned while in office. This issue has continued to raise concerns about the position of truth, power, and political will of governments to fight corruption. Another issue to consider is the issue of confidentiality clause, or what many call corporate secrecy in offshore firms. These policies make it very difficult to know who owns what or who is purchasing what. So, for as long as these clauses remain, news relating to these issues may continue to fade out faster than we imagine. Perhaps Young (2012) was right in her analysis of illicit practices in banking & other offshore financial centres when she insisted that ‘offshore financial centers such as the Cayman Islands, often labelled secrecy jurisdictions, frustrate attempts to recover criminal wealth because they provide strong confidentiality in international finance to legitimate clients as well as to the crooks and criminals who wish to hide information – thereby attracting a large and varied client base with their own and varied reasons for wanting an offshore account’, (Young 2012, 136). This idea has also been raised by our leader, Nikos Passas who believe that effective transparency is an essential component of unscrambling the illicit partnerships in these structures.
While all these dirty behaviours have continued to damage our social systems, they yet again remind us how the network of greed remains at the core centre of human injustice. I found the animalist commandant of the pigs in the novel Animal Farm, by George Orwell to be quite relevant in this circumstance. The decree spells: all animals are equal, but some animals are more equal than others. This idea rightly describes the hypocrisy that we find in modern democracies; where citizens are made to believe that everyone is equal before the law but when in fact the law, (and in many instances more privileges) are often tilted in favour of the elites.
I agree with the prescription given by President Obama who once said that strengthening democracy entails building strong institutions over strong men. This is true because the absence of strong institutions will only continue to pave way for powerful groups to explore the limits of democracy. This also means that there must be strong political will to sanction these powerful groups engaging in this ‘thievocracy’. I know that political will is often used too loosely these days, but what I am inferring here is genuine determination to prosecute powerful criminals with transparency. This also suggests the need for better stability and stronger coordination of law across jurisdictions. Transparency should not only be limited to governments in societies, but also in those havens. It is also important to note that tackling financial crimes of the powerful should not be the duty of the state alone, but of all. Simply, it should be a collective effort of all, and it must require a joint action. By joint action I mean that civil societies and other private sectors must come together to advocate for stronger sanctions. We must seek collective participation in social movements because such actions can bring about social change – particularly when the democratic processes are proving unable to tackle such issues. Research institutes and academics must do their best by engaging in research to understand the depth of these problems as well as proffering possible solutions. Illicit financial delinquencies, we know, thrive when societies trivialize the extent and depth of its problem. Therefore, the media must continue to do their best in identifying these problems, just as we have consistently seen with the works of the International Consortium of Investigative Journalists and a few others. So, in a nutshell and to answer my friends, part of the reasons why issues like this often fade away quicker than expected has to do with some of the issues that I have pointed out. It is hoped however that those engaged in this incessant accretion of wealth will be confronted rather than conferred with national honors by their friends.
BBC (2021) Pandora Papers: A simple guide to the Pandora Papers leak. Available at: https://www.bbc.co.uk/news/world-58780561 (Accessed: 26 May 2022)
Young, M.A., 2012. Banking secrecy and offshore financial centres: money laundering and offshore banking, Routledge
Since the ousting of a close Putin ally (ex-President Viktor Yanukovich) from Ukrainian politics and territory in 2014 during the Euromaidan revolution, the closeness the country had come to actually joining the defensive NATO alliance seems to have irked Putin enough to swiftly “recognise the independence” of, as with Crimea in 2014, two Eastern-Ukrainian regions, Donetsk and Luhansk. It is not a new politically strategic move and certainly not unique to Russia. Examples of this kind of act can be seen around the world in regions where complex power interplays are rendering regional enclaves powerless in garnering enough support for the recognition of their own independence from oppressive regimes, genocide or in securing mere rights to self-determination (e.g. Kashmir in Northern India, Artsakh in South-Eastern Armenia etc.).
Yesterday morning we awoke to the news that Russia’s Vladimir Putin had ordered a full-scale attack on Ukrainian sovereign territory, in violation of international law (among many other violations of basic morality and human decency). I should emphasise here that this is a Putin-centred issue rather than one which encompasses the Russian Federation, since it is not inconceivable to suggest that ordinary Russian citizens are not particularly excited that their relatives, friends, children are being sent to die like cattle in another country while their billionaire leader basks in complete safety in his ivory tower. With an attack from the northern, eastern and southern borders of the country…and now the imminent arrival of Russian troops in Ukraine’s capital Kiev…this does not seem like just a case of Putin’s desire to rebuild a modern-day Russian empire incorporating its former Soviet nations, but a much deeper personal desperation to be seen to be the only globally-remaining strong leader.
The stepping down of Angela Merkel in Germany, ousting of Donald Trump from the US, and the failure of Brexit in achieving what he thought would be a political and economic disaster for the European Union, have all contributed to Putin’s desperation. The poisoning and subsequent arrest/detention of Alexei Navalny, the populist Russian opposition leader who in recent years managed to almost successfully stage a political coop against Putin, demonstrates the lengths Putin will go to convince his increasingly oppressed citizens that the alternative to his leadership will equate to the kinds of political and economic failures they have witnessed of Western nations.
It is clear that the UK’s sanctions have not gone near far enough in preventing the kinds of miscarriages of justice that will inevitably follow from Putin’s appointment of a de facto Russian leader on Ukrainian soil without democratic support from the Ukrainian people. But I wonder whether the seemingly lazy response from Boris Johnson and the UK Conservative Party is indicative of the deeply-rooted corruption which helped his eventual election into British politics. We had for many years been aware of the extent of foreign money laundering through UK banks by Russian and Azerbaijani oligarchs, the billions of pounds’ worth of UK property owned by those with close ties to the Kremlin, the millions donated to fund the Conservative Party, and perhaps most significantly, the “we’ll return the favour” investments by Conservative politicians in Russian-owned banks, stocks and shares. Is it then surprising that Putin was so supportive of the Brexit campaign and the election of Donald Trump, both seemingly aimed at destabilising the West; the US, UK and EU? Surely, now is the time for the British public to demand the highest level of openness and transparency of their politicians, particularly those who have already been elected under the banner of lies. Perhaps this will help in our collective political and economic response to miscarriages abroad, as well as within our borders.
NATO nations’ unwillingness to intervene, militarily, in this conflict is evidently the green light Putin needed to set foot in sovereign territory under the guise of “denazification” (bizarre considering Volodymyr Zelenskyy – the current Ukrainian President – is himself Jewish). This should form a stark reminder to former Soviet nations not to be seduced by the thought of reliving some kind of Soviet nostalgia of perceived religious and cultural similarities with Russia which has been drip-fed for many years since the collapse of the USSR. Those living in this hazy nostalgic dream will soon forget the reality that the experience of a Russian invasion will be grounded not in the form of communism which once secured its citizens with guaranteed housing, easy employment, and annual trips to the sanatorium…but in a dangerous oppressive dictatorship and an isolationist economic model. To quote a well-known message from a 1993 Russian film Window to Paris: ‘Sure. You brought up builders of communism. Now, it’s builders of capitalism. And the result is the same: beasts of prey and ignorant thieves’.
Former Soviet nations not aiding and abetting the current aggression in Ukraine (as Belarus is doing) should now be alert to the fact that they will never be safe in a military limbo, nor under Putin’s wing. It is a time where citizens of these regions should let go of any hope of a return to a “simpler way of life” and move to securing effective political and military support for their nations away from Russian influence.
Jimmy Carr’s Dark Material stand-up comedy is the latest in a long line of everyday racism that has been subjected to a trial by Twitter. The context in which the joke is told is as follows:
A wealthy white gorger man mocks Roma and Sinti people because of who they are. His mostly white gorger audience than laughs and finds this hilarious. This man’s stand-up is so successful that it is endorsed by Netflix, of which the CEO appears to be a rich white gorger man. Both Jimmy Carr and Netflix profit from dehumanising a marginalised group of people.
If the joke had been delivered to audiences which were predominantly Gypsy Roma and Traveller people this would not have been viewed as funny. To adapt Emma Dabiri’s (2021, p. 98) work, ‘a ‘joke’ in which the gag is that the person is [a Gypsy, Roma or Traveller] isn’t a joke, it’s just racism disguised as humour’ (2021, p. 98).
Carr’s joke should not be surprising as he prides himself on his use of homophobic, racist and misogynistic ‘career ending’ jokes and these jokes are enjoyed by many.
The anti-racist Twitter reactions to this joke could provide some hope that many people are becoming more willing to challenge racism. Some Tweets were aimed at increasing the awareness and calling-out racism. Many Tweets were kind, and others were asking for Jimmy to provide a genuine apology. Although, Carr’s words (plus the support of the audience and Netflix) are a symptom of a racist society, so does the focus on Carr’s interpersonal actions mean that people are being distracted from the broader structural issues of racism and white supremacy?
After scrolling though Twitter there was a clear divide between those claiming to be ‘anti-racist’ and those claiming that ‘the freedom of speech’ is more important than combating racism. This left me thinking,
How do we get to a point where people are willing to recognise that oppressive systems impact us all, but differently, in some way shape or form?
How could people be encouraged to fight against unequal and damaging systems in a way that encourages social change and forgiveness rather than hate and division?
It seems that online activism might be useful for raising awareness and giving voices to those pushed out of mainstream media. However, if focused on just ‘calling out’ individual acts of racism whilst online there is a danger of being caught up in an online culture war and not actually doing much to change structural issues in the offline world.
Whilst the Jimmy Carr Twitter debates continue, the Police, Crime, Sentencing and Courts Bill which could further damage Gypsy Roma and Traveller lives is in the final stages of Bill passage. As well as this, inequality and misery is set to become further entrenched with the impending surge in energy bills. All of this is thanks to a government which is a mess, corrupt and devoid of any sense of morality. Even so, maybe Jimmy Carr should stick to making jokes about his own experiences of upper class tax avoidance next time.
Note: Thank you to Emma Dabiri’s What White People Can Do Next (2021) for helping me to articulte my frustrations with online Twitter debates.
The Independent Inquiry into Child Sexual Abuse published a damming report regarding child protection in religious organisations and settings. One of the findings was that ‘In many cases, concerns about external involvement are connected to a desire to protect the reputation of a religious organisation’. Of course, there are many other issues highlighted in the report, but I wanted to concentrate on this notion of protecting organisational reputation. When I hear the phrase ‘organisational reputation’ my blood generally runs cold because I know that behind these words lay a multitude of sins.
Companies and public sector bodies have policies that are designed, at least in part to protect organisational reputation. The rationale behind these policies often lacks transparency. It might be that the protection of the organisation’s reputation ensures it maintains its customer or client base, an enhanced reputation sees more customers or clients, a poor reputation might see this dwindle, to the detriment of the organisation and ultimately to the detriment of its employees and owners. It is difficult to recover from a poor reputation and in the case of business, this is sometimes catastrophic.
However, behind the notions of organisational reputation and policies lays a multi-layer of complex organisational and human behaviours which ultimately lead to institutional corruption and violence. Things will go wrong in organisations, whether that be as a result of human behaviour such as poor decision making or illegal activity or as a result of system failure, such as the failure of software or hardware. Any of these failures might harm the reputation of the organisation and herein lies the nub of the matter. When there are failures, because of organisational culture, which often finds its basis in finding someone to blame, there is a propensity to try to keep the issues ‘in house’, to protect the organisation. By doing so, managers and those in charge ensure that they are not scrutinised regarding the failure, be that individual failures, failures of policies or failures of systems and processes. So, the organisational reputation is not necessarily about protecting the organisation, it is more about avoiding scrutiny of those individuals in power. The mention of organisational reputation in policies and processes has another effect, it silences employees. Whistle blowing policies are subjugated to notions of organisational reputation and as a result silence is maintained for fear of some form of informal sanction. The maintenance of silence ensures organisational reputation, but this corruption also ensures continued institutional violence and corrupt practices. The longer it continues the more those in power have a vested interest in ensuring that the issues are not addressed, lest they are uncovered as offenders through their inaction. ‘We are all in this together’ takes on a new meaning. Thus, corrupt or criminal practices simply continue.
And if the wrongdoing is uncovered, becomes public, then the first reaction is to find a scapegoat thus avoiding the scrutiny of those in power. Rarely in these inquiries do we find that those put in the dock are the managing directors, the chief constables, the heads of children’s services, the archbishops or politicians. Rarely do we see those that caused the problem through inadequate or unworkable policies or strategies or working conditions are ever brought to book. Often its simply portrayed as one or two bad apples in the organisation. Thus, organisational reputation is maintained by further institutional violence perpetrated against the employee. That is not to say that in some cases, the employee should not be brought to book, but rarely should they be standing in the dock on their own.
For ‘organisational reputation, just read institutional corruption and violence.
My colleague @manosdaskalou’s recent blog Do we have to care prompted me to think about how data is used to inform government, its agencies and other organisations. This in turn led me back to the ideas of New Public Management (NPM), later to morph into what some authors called Administrative Management. For some of you that have read about NPM and its various iterations and for those of you that have lived through it, you will know that the success or failure of organisations was seen through a lens of objectives, targets and performance indicators or Key Performance Indicators (KPIs). In the early 1980s and for a decade or so thereafter, Vision statements, Mission statements, objectives, targets, KPI’s and league tables, both formal and informal became the new lingua franca for public sector bodies, alongside terms such as ‘thinking outside the box’ or ‘blue sky thinking’. Added to this was the media frenzy when data was released showing how organisations were somehow failing.
Policing was a little late joining the party, predominately as many an author has suggested, for political reasons which had something to do with neutering the unions; considered a threat to right wing capitalist ideologies. But policing could not avoid the evidence provided by the data. In the late 1980s and beyond, crime was inexorably on the rise and significant increases in police funding didn’t seem to stem the tide. Any self-respecting criminologist will tell you that the link between crime and policing is tenuous at best. But when politicians decide that there is a link and the police state there definitely is, demonstrated by the misleading and at best naïve mantra, give us more resources and we will control crime, then it is little wonder that the police were made to fall in line with every other public sector body, adopting NPM as the nirvana.
Since crime is so vaguely linked to policing, it was little wonder that the police managed to fail to meet targets on almost every level. At one stage there were over 400 KPIs from Her Majesty’s Inspectorate of Constabulary, let alone the rest imposed by government and the now defunct Audit Commission. This resulted in what was described as an audit explosion, a whole industry around collecting, manipulating and publishing data. Chief Constables were held to account for the poor performance and in some cases chief officers started to adopt styles of management akin to COMPSTAT, a tactic born in the New York police department, alongside the much vaunted ‘zero tolerance policing’ style. At first both were seen as progressive. Later, it became clear that COMPSTAT was just another way of bullying in the workplace and zero tolerance policing was totally out of kilter with the ethos of policing in England and Wales, but it certainly left an indelible mark.
As chief officers pushed the responsibility for meeting targets downwards through so called Performance and Development Reviews (PDRs), managers at all levels became somewhat creative with the crime figures and manipulating the rules around how crime is both recorded and detected. This working practice was pushed further down the line so that officers on the front line failed to record crime and became more interested in how to increase their own detection rates by choosing to pick what became known in academic circles as’ low hanging fruit’. Easy detections, usually associated with minor crime such as possession of cannabis, and inevitably to the detriment of young people and minority ethnic groups. How else do you produce what is required when you have so little impact on the real problem? Nobody, perhaps save for some enlightened academics, could see what the problem was. If you aren’t too sure let me spell it out, the police were never going to produce pleasing statistics because there was too much about the crime phenomenon that was outside of their control. The only way to do so was to cheat. To borrow a phrase from a recent Inquiry into policing, this was quite simply ‘institutional corruption’.
In the late 1990s the bubble began to burst to some extent. A series of inquiries and inspections showed that the police were manipulating data; queue another media frenzy. The National Crime Recording Standard came to fruition and with it another audit explosion. The auditing stopped and the manipulation increased, old habits die hard, so the auditing started again. In the meantime, the media and politicians and all those that mattered (at least that’s what they think) used crime data and criminal justice statistics as if they were somehow a spotlight on what was really happening. So, accurate when you want to show that the criminal justice system is failing but grossly inaccurate when you can show the data is being manipulated. For the media, they got their cake and were scoffing on it.
But it isn’t just about the data being accurate, it is also about it being politically acceptable at both the macro and micro level. The data at the macro level is very often somehow divorced from the micro. For example, in order for the police to record and carry out enquiries to detect a crime there needs to be sufficient resources to enable officers to attend a reported crime incident in a timely manner. In one police force, previous work around how many officers were required to respond to incidents in any given 24-hour period was carefully researched, triangulating various sources of data. This resulted in a formula that provided the optimum number of officers required, taking into account officers training, days off, sickness, briefings, paperwork and enquiries. It considered volumes and seriousness of incidents at various periods of time and the number of officers required for each incident. It also considered redundant time, that is time that officers are engaged in activities that are not directly related to attending incidents. For example, time to load up and get the patrol car ready for patrol, time to go to the toilet, time to get a drink, time to answer emails and a myriad of other necessary human activities. The end result was that the formula indicated that nearly double the number of officers were required than were available. It really couldn’t have come as any surprise to senior management as the force struggled to attend incidents in a timely fashion on a daily basis. The dilemma though was there was no funding for those additional officers, so the solution, change the formula and obscure and manipulate the data.
With data, it seems, comes power. It doesn’t matter how good the data is, all that matters is that it can be used pejoratively. Politicians can hold organisations to account through the use of data. Managers in organisations can hold their employees to account through the use of data. And those of us that are being held to account, are either told we are failing or made to feel like we are. I think a colleague of mine would call this ‘institutional violence’. How accurate the data is, or what it tells you, or more to the point doesn’t, is irrelevant, it is the power that is derived from the data that matters. The underlying issues and problems that have a significant contribution to the so called ‘poor performance’ are obscured by manipulation of data and facts. How else would managers hold you to account without that data? And whilst you may point to so many other factors that contribute to the data, it is after all just seen as an excuse. Such is the power of the data that if you are not performing badly, you still feel like you are.
The above account is predominantly about policing because that is my background. I was fortunate that I became far more informed about NPM and the unintended consequences of the performance culture and over reliance on data due to my academic endeavours in the latter part of my policing career. Academia it seemed to me, had seen through this nonsense and academics were writing about it. But it seems, somewhat disappointingly, that the very same managerialist ideals and practices pervade academia. You really would have thought they’d know better.