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How to boil an egg…A criminological issue?

Another academic year is coming close to an end. After the plans and the changes made there is always a little time for reflection to ask what is in a year? The rhetorical question implies that there is an expected answer and that is true, well sometimes! After years serving HE it is becoming clear that things change “τα πάντα ρει”, everything flows as Heraclitus once said. Education is about knowledge and as it progresses, we progress with it.
In previous posts the value of education and reading for a subject like criminology has been argued, but ultimately what does it really mean to complete one year of education in HE? Well if you are on your first year it is the recognition that you can do this! The first step in many more to follow on the road to academic understanding. If you are on your second year you demonstrate perseverance, sticking with the subject you chose, and you continue to read more of it. Finally, if you are on your third year it is the anticipation of completion of a course of study. The successful conclusion of studies that will award you with a title.
This end for some is the end of the formal part of their higher education, whilst for others it is simply the beginning of the end of a longer and more arduous journey in learning. An exam board shall mark this end when all colleagues will read name after name, grade after grade, but this is only part of that story. The other part is the memories on learning that it will launch. I still hear stories of students remembering a lecture with a slide title “Lesbian Vampire Killers” on a session on media and crime which seems to tickle our alumni, or a phrase used in a class again and again for emphasis. Using a metaphor or an example that takes you away from the prescribed values. Some of the readers may remember my question “How long to hard boil an egg?” A question that revealed some of us have limited culinary skills, but the intended purpose was to allow us to look at the question of positionality and context. It only takes a couple of pre vs post- war Italian cookbooks to realise that the question can be answered considering the social situation and the energy requirements of its time. A country famed for its culinary status, but also broken from a second world war that decimated infrastructures and harmed population. Poverty, theft, antisocial behaviour, violence but also recriminations for the incurred destruction became the other effects hidden behind a seemingly random change in a number on a cookbook. *
My personal favourite was going over a criminal profiling case with students of the wrong year who were looking at me rather confused on the content. I shall never of course forget my sex offenders lecture to accounting students (I got the place and time wrong) which according to my bemused colleague who was watching me from the corner an interesting interlude from his session! These little anecdotes do not sustain knowledge, but they remind us how we got to be in that place.
Regardless of the subject of study or its level, all “participants” who engage in higher education gain one significant attribute, that of perspective. The ability to look closely of a idea through the disciplinary lens but also to zoom out and look at the bigger picture, thus making perspective more relevant. Perspective is distance and as we gain more knowledge, the better our judgement becomes in using this lens to zoom in and out. This is what we acquire as we progress through higher education.
*I could also point out the existential symbolism of the egg as the representation of the soul and the time to boil it is a metaphor for torment in the proverbial purgatory…but I will not
Who cares what I think?

Erzsébet Korb (1923) Girl’s Portrait (Thinker; Contemplation)
The other week, I went for a meal with a friend. The food was lovely, the staff and environment welcoming and friendly and company, fabulous. A couple of days later I was thinking about that evening and I wondered why I had not felt the need to write some positive feedback on google, or similar. The answer was because I felt that I and my dining companion, had expressed our pleasure both in word and deed (the plates were clean!). Thus, the relationship between diners and restaurant staff had been overwhelmingly positive and this had been expressed by both.
However, wherever we go nowadays, we are regularly confronted by requests for feedback; “how is my driving?”, “did you enjoy your meal?” “would you recommend our services to others”? Often these questions are accompanied by Likert scales, so we can record our opinion on almost everything. Sometimes we might take some time to consider the options, other times we might just tick random boxes, more usually (if I’m anything to go by) I just don’t engage with such requests. Despite their often-jolly appearance, these questions are not harmless, they have an impact, most usually to measure individuals’ performances.
Whether we engage with such requests or not, we do not question whether we are well-placed to judge. So, for instance, as a driver of probably one of the smallest cars on the market (that’s me!), I’m expected to be able to mark the driver of a lorry. Or someone, who has the cooking know-how of a small child (I speak for myself again!) is expected to form an opinion on a dish prepared by a trained chef, these questions are hardly fair. More importantly, my answers are meaningless; whilst I might respond “the lorry appeared to take the corner a bit wide”, I have neither knowledge or understanding of the turning circle of a 32-tonne lorry. Similarly, my thoughts about the heat of a Bangladeshi biryani or the sweetness of a mille-feuille is neither here nor there. Given I can neither drive a lorry nor cook these wonderful dishes, who am I to voice an opinion?
Of course, there are times when it is necessary to voice an opinion, the lorry driver is behaving in a dangerous manner liable to cause an accident, or the restaurant is serving rancid or rotten food; both scenarios likely to involve serious harm. However, these concerns would need to be raised immediately, either by alerting the police (in the case of the lorry) or the management of the restaurant. In the case of the latter, you may also feel it necessary to contact environmental health if you felt that your complaint had not been addressed or you had concerns about the hygiene of the restaurant in general. However, these types of problems are largely outside the feedback requested.
In many of the scenarios/environments we are asked to comment on, we are in a relationship with the other party. Take the restaurant; if I am friendly and polite to the staff, I can expect a reciprocal relationship. If I am rude and aggressive, is it any wonder staff behave in a different way. They are constrained by their professions to focus on customer service, but this should not lay them open to abuse. Whilst the old adage “the customer is always right” might be an excellent baseline, it is not possible for this always to be the case. As someone who has spent a previous lifetime working in retail, sometimes the customer can be obtuse, rude or even downright, ignorant and abusive. Adherence to such an adage, at all costs, can only open the way for abuse.
But what about those feedback forms? On a bad day, in a rash moment, or because I’m bored, I decide to complete one of these forms. The waiter kept me waiting, the food was too spicy, I didn’t like the feedback I was given on my job application, my essay was critiqued, my teeth haven’t been flossed regularly, I didn’t like the book recommended to me by the librarian or the book seller, I can’t believe my line manager has turned down my application for annual leave. I can easily demonstrate my unhappiness with the situation with a few judiciously placed ticks, circles or smiley/sad faces. Can I say the waiter, the chef, the HR professional, the lecturer, the dentist, the librarian, the book seller and my line manager are performing poorly? Can I say they are unprofessional, unprepared, untrained, lacking in knowledge or skills or just plain wrong? And if I do, is that fair or just? Furthermore, am I happy to be subject to the same judgement from people who do not share my experiences; professional or otherwise? Remember too much of this bad feedback, however flippant and lacking in evidence it may be, may lead to disciplinary action, including dismissal.
There is an oft-cited, albeit crude, truth: “Opinions are like arseholes; everyone has one”! Ultimately, whether we choose to share (either) in public is up to us! Think carefully before ticking those boxes and encourage others to do the same. Who knows, someone may well be ticking boxes about you!
A Matter of Time

Christmas was a rather sombre time in our household this year, my step dad died a few days before. It wasn’t a surprise, he had been ill for some time, but it still felt like a huge shock. Unlike the time when my dad died, some 12 years ago now, I didn’t have to deal with the all of the aftermath, my step brother did that and as a consequence, I was left with time to think and reflect. The death of someone, particularly as we get older, reminds us of our own mortality. Phrases such as ‘time marches on’ simply remind us of the inevitable fact that our time is finite, unlike time itself, I’m not sure Stephen Hawking would agree with this (see below). The hard part about someone dying is that they cannot give you any more of their time, just as you cannot give them any of yours. It is this use of time that I want to reflect on using an eclectic mix of what may seem random ideas.
Coincidentally, I was given a book at Christmas authored by Stephen Hawking. Most of you will be aware that he wrote A Brief History of Time: From the Big Bang to Black Holes (Hawking, 1995) and his latest book Brief Answers to the Big Questions (Hawking 2018) revisits some of the ideas. I confess, I do not really understand some of the things he discusses although I do get the general idea. While reading, I started to think about how I would gain a better understanding of some of his key concepts. I decided two things were needed, time and effort. So, the question for me was, simply this, do I want to spend time and effort in gaining this understanding? On reflection, it became rapidly apparent that to understand quantum physics, for example, I would need to start with some basics around mathematics and physics. I think, given enough time and effort, I would be able to crack it. But I must acknowledge that given other priorities, I simply do not have enough time to embark on this endeavour. Consequently, I have to read, somewhat uncritically, Stephen’s ideas and accept them on face value. This is not something that sits comfortably with me because I have always been a ‘I get it, but… person’. I still want to know what was before the ‘big bang’, although Hawking (2018) says this is a pointless question.
Some time ago a colleague complimented another colleague’s writing. It cannot be coincidence that the author of the eloquent piece has over many years, spent an inordinate amount of time reading academic literature. So, time and effort spent doing something seems to produce rewards.
Whilst talking to another colleague, I described how I was renovating a house, much of the work I was doing myself. How did I know how to do all of this, he asked? On reflection, it is through experience which, equates to time and effort put into finding out how to do things and then doing them. That’s not to say that I can plumb a bathroom as quickly as a plumber or do the tiling in the same time as a professional tiler, or lay a floor as quick as someone that does it every day. I have to spend more time thinking about what I want to do and thinking about how I’m going to do it. I have to read and reread the instructions and research how to do certain things. The more I practice, the better I get, the less effort required and perhaps the less time needed. My dad always told me that a half a job is a double job, in other words, do it properly in the first place. The example of my colleague being able to write eloquently, suggests that time spent doing something might also produce better results as well as saving time and effort in the long run.
And so, I reflect on my time, which is finite, and marches on. My time is valuable, just as your time is valuable. I need to use my time wisely, so too should you. Giving people my time requires effort but as recent experience has demonstrated those that are close will not always be around to share time. Time and effort are required to achieve our goals, the more time we spend on something, accompanied by the requisite effort, the more likely we are to achieve what we want. Some things will take more time and effort but there is little that cannot be achieved. ‘Be brave, be curious, be determined, overcome the odds. It can be done’ (Hawking, 2018: 22).
Hawking, S. (1995) A Brief History of Time: From the Big Bang to Black Holes, London: Bantam Books.
Hawking, S. (2018) Brief Answers to the Big Questions, London: John Murray.



My sister phoned me the other day in great excitement. She’d just met a former criminology student from the University of Northampton, and she had an awful lot to say about it. She wasn’t in her hometown and had asked directions from a stranger to the river embankment. Having visited the embankment, she returned to town only to bump into the stranger again who enquired whether she managed to find it. They ended up chatting, my sister can do a lot of that, and she found out that the stranger was a police officer. My sister asked whether she knew me, why she would ask that I have no idea, it seems that she has formulated some notion in her head that all police officers must know each other or at least know of each other. This is the bit that my sister got so animated about, yes, the stranger did know me, I’d taught her at the University, and she was now in a budding police career. Apparently, I had done so much to help her. Now I don’t know about being that helpful and I suspect that many of my colleagues played a part in her success story, but it reminded me about what it is that we do and aspire to do as lecturers.
